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07/05/2017 08/05/2017
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    Extended Stay America - Austin - Arboretum - North

    2700 Gracy Farms Ln, Austin, TX 78758-2964
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 1
    USD 89*
    USD 87*
    USD 88*
    USD 89*
    Traveller (13)
    Room & Suite (10)
    Dining (3)
    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
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    104 reviews
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    Overview

    • Excellent22%
    • Very good27%
    • Average10%
    • Poor20%
    • Terrible18%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Room Service
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Arboretum - North
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    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    87 reviews
    #141 of 200 hotels in Austin
     
    La Quinta Inn & Suites Austin Mopac North
    359 reviews
    #98 of 200 hotels in Austin
     
    Residence Inn Austin Northwest/The Domain Area
    20 reviews
    #90 of 200 hotels in Austin
     
    Extended Stay America - Austin - Northwest - Research Park
    104 reviews
    #156 of 200 hotels in Austin
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (48)
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    1 - 5 of 48 reviews

    Reviewed 5 days ago

    I guess it's true that you get what you pay for. Upon my check in I opened my room door and was greeted by a strong odor of weed. The TV was on and the bed was not made. There was food out in the...More

    Thank victorneil
    Reviewed 1 week ago

    On the positive side the room was clean and the bed was comfortable. However, I ran into two major problems: 1) I couldn't get the shower to work my first morning. I eventually found out you need to crank the shower faucet several times (many...More

    Thank Rick-the-UX-guy
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum - North

    Thank you for your candid review and for letting us know that your overall stay was enjoyable. Our team's first priority is exceptional service to our guests, and we obviously missed the mark. We regret our staff did not promptly respond to your requests and...More

    Reviewed 4 weeks ago via mobile

    My parents and I came down for one night and requested a queen bed/hideaway couch. The couch did not come with sheets and the blanket I asked for had cigarette burns in it. The shower curtain also had mold. The continental breakfast was not worth...More

    Thank Kristin J
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum - North

    Feedback is an important tool for us, and we appreciate that you shared your experience regarding your recent visit. We apologize for the error made by one of our staff members. Although very rare, accidents do happen. We already revisited our protocols with our staff...More

    Reviewed 2 March 2017

    I have to say that this is a great location in a great area of Austin. The rooms are a nice size and the kitchens make them perfect for long term stay. Monica at the front desk is the absolute best thing about this location....More

    Thank Kimberly D
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - North

    It is so rewarding to read that you had an excellent stay at our hotel. Thank you for your comments. I am proud of Monica for being able to assist you so well and for making a positive impression. She will be informed of your...More

    Reviewed 18 November 2016

    It was a truly disgusting experience. The room smelled like someone had been cooking fish in it for weeks. The smoke detector was hanging from the ceiling. The carpets and chairs were stained with who knows what. Shower caulking black with mold, barely any water...More

    Thank Peter L
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - North

    Your review recently caught my experience. I am disappointed to read your comments about your stay, especially about the maintenance and cleaning issues you stated. Our staff have been addressed on the proper cleaning and maintenance that must be maintained at our property. If you...More

    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    87 reviews
    #141 of 200 hotels in Austin
     
    La Quinta Inn & Suites Austin Mopac North
    359 reviews
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    Residence Inn Austin Northwest/The Domain Area
    20 reviews
    #90 of 200 hotels in Austin
     
    Extended Stay America - Austin - Northwest - Research Park
    104 reviews
    #156 of 200 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 86 - USD 137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (13)
    Room & Suite (10)
    Dining (3)
    Pool & Beach (2)
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    Questions & Answers
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    Room Tips
    "Shady hotel even though it's located right next to The Domain."
    Read review
    "A lot of rooms but are very spread out over a large area. No elevator for 2nd floor."
    Read review
    "Stay someplace else."
    Read review
    "For the lobby and gym, stay in the main building. The back building faces an undeveloped area which provides..."
    Read review