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SpringHill Suites Austin South

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SpringHill Suites Austin South
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244 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin South
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Showing 235: English reviews
Blacksburg, Virginia
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 19 January 2015

Stayed here last year and had noticed things looked tired. Well that is changing and they are busy with renovations. It was nice to see things spruced up - they seem to be doing it in installments. My room was comfortable and very clean. The staff were very nice and helpful. The shuttle driver was amazing. He took us downtown... More 

Helpful?
Thank 84Hokie
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review. We appreciate the understanding while we are under renovation. The project will be complete in March. We look forward to seeing you the next time your travels bring you to Austin! More 

New York City, New York
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 January 2015

I don't normally stay at chain hotels but we changed our flights and arrived in Austin one night early and our downtown hotel was unable to accommodate us for the additional night as our visit, unbeknownst to us when we booked, took place during a race weekend. The friends with whom we traveled had a voucher for a free night... More 

Helpful?
1 Thank nycyogini
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for giving the Springhill Suites a chance. We appreciate the detailed account of your experience and recognition of the staff. More 

Chicago, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 December 2014 via mobile

Everyone that works here is super nice! This hotel could not have a friendlier staff. But, the hotel is under construction. The pool is cold and there is no where to eat for the "Complimentary breakfast". They have 2 rooms for the breakfast area, and in the tiny refrigerators are the frozen breakfast sandwiches. It's uncomfortable to be in line... More 

Helpful?
Thank Carla J
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Please accept our apologies for the inconvenience you experienced resulting from our current renovation. Your feedback and comments regarding the efforts of the staff is greatly appreciated. The renovation will be complete in March and we hope you will give us another chance if traveling back to Austin. More 

Bulverde, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 December 2014

I was pretty pleased with our stay. Very friendly staff at check -in informed us about renovation construction going on, but took the extra time to track down a room several floors away from the work so we'd have less noise. They also posted info regarding construction times (which were very reasonable) and they seemed to stick to those time... More 

Helpful?
1 Thank Birdnerdmel
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are happy to hear you appreciated the staff’s service and found the room comfortable. Thank you for understanding the hotel is currently in a transition period while under renovation. We hope to see you again when your travels bring you back to Austin. More 

Dallas, Texas
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 December 2014

I do not know if this is a franchise operation or not, but I cannot imagine Marriott letting a place get this run down. It is clear that no capital has been spent to replace or upgrade the furniture, rooms, linens, carpet or bedding at this hotel since the day it opened. The sheets were see-through and stained (clean, but... More 

Helpful?
1 Thank WineLover75206
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are sorry to learn you were unhappy with the accommodations. I see you were our guest in November just a few weeks prior to the start of our renovation. The hotel is currently undergoing a full renovation scheduled for completion at the end of February. More 

Roswell, New Mexico
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 December 2014

The staff is very friendly and helpful at this hotel. The room was clean with the exception that the windows outside need attention. The breakfast had a variety of choices and the food was very fresh. The hotel is convenient to I35 and not hard to get to, which is a big plus in Austin. That does make the room... More 

Helpful?
Thank rowtreeman
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for reviewing your stay with us. We appreciate your recognition of the staff’s efforts. More 

Houston, Texas
Level Contributor
84 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 13 November 2014

Stayed here for an over-nighter when traveling for business in Austin. I stayed at this property back in 2000 for 5 weeks when it first opened. Other than the updated breakfast area it looks exactly the same...including the rooms(even though the website says they were updated in 2007). Again, nothing wrong with this hotel and they have a very friendly... More 

Helpful?
Thank thescoop01
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review. We appreciate all honest feedback from our guests. The hotel is indeed scheduled to undergo a full renovation starting December 1st. We hope you will give us another chance when you travels bring you back to Austin. More 

Lebanon, New Hampshire
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 November 2014

The location for this hotel is very convenient to get to. Parking was a little tight the first night so I parked at the Marriott next door. Marriott has four hotels in a row on this strip (Fairfield Inn, Springhill Suites, Courtyard, and the Residence Inn). The staff was very friendly and the morning breakfast was the quality expected from... More 

Helpful?
Thank Tia L
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review Tia! We appreciate such detailed feedback that allows us to address issues and improve our guests overall experience. Thank you for complimenting the staff and we hope to see you again when you are in the Austin area again. More 

West Sussex, United Kingdom
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 18 October 2014 via mobile

We have started to stay here now rather than the Fairfield Inn, but only because the rates are a bit cheaper at weekends. Room size is adequate, they are clean and breakfast is good too. The staff are friendly and helpful. Recommend you stay here

Helpful?
1 Thank NXW
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for the recommendation. We are glad you were able to enjoy the complimentary breakfast and the additional space offered in our suites. More 

Barrington, Illinois
2 reviews
Reviewed 16 October 2014

The staff and service at this hotel was fabulous. Everyone that works there was so nice and helpful and the complimentary breakfast was delicious...even gluten free toast! The bed was very comfortable, as well. Everything else was average. The towels were thin and not soft at all and the hotel could use a bit of a renovation.

Helpful?
Thank doctorstephanie2014
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for sharing your feedback as our guest. We are happy to hear you were able to enjoy the breakfast offerings and appreciate your compliments on the staff. We are sorry you were not completely satisfied with the accommodations. The hotel will start a full renovation in December and we hope you will give us another chance if your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Region: United States > Texas > Austin
Price Range: $120 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
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Also Known As:
Springhill Suites Austin South Hotel Austin
SpringHill Suites Austin South Texas
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin South staff and other travellers.
1 question
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Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on both sides of building get noise from Interstate highway.”
 of 5 bubbles 6Maroon6, 23 Nov 2016 | Read review
“All rooms seem the same”
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
  • Room 614
  • Desk Area Rm 614
  • Living Area Rm 614
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
 of 5 bubbles TLBowman, 19 Nov 2016 | Read review
“Get away from the road for a quieter room”
 of 5 bubbles RuthlessBunny, 16 Nov 2016 | Read review
“Every room is great, they are all suites!!!”
 of 5 bubbles vacalovingmom, 9 Nov 2016 | Read review
“Very quiet, even right next to elevators. A/C works exceptionally well.”
 of 5 bubbles 671dg, 18 Oct 2016 | Read review
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