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Hilton Austin Airport

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#45 of 197 Hotels in Austin
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1 room 2 adults 0 children
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Hilton Austin Airport
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991 Reviews from our TripAdvisor Community

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Showing 977: English reviews
Manvel, United States
Reviewed 10 July 2016

The staff at this hotel went above and beyond for our stay. Everyone was so friendly and the hotel is very clean and well cared for. They created a great memory for my daughter and me and we will certainly book Hilton in the future.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Baron C
Yorkville, Illinois
Reviewed 7 July 2016

I was very upset with the service. It was such a beautiful hotel woth not so beautiful service. The water did not work for hours but the restaurant/bar manager was very nice and helpful.The staff did not seem like they were organized and did not seem like they knew what what they were doing.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank BryanT1217
WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear BryanT1217, Thank you for your feedback. Correct a nearby construction caused a break to our main water line. Luckily that was resolved fairly quick. We will continue to work on our levels of service so you will notice an improvement the next time you stay with us. Regards,

McAllen, Texas
Reviewed 7 July 2016

Relaxing stay. The beds were comfortable and the room was very clean. Loved the brand of soaps that were provided. Would of enjoyed a complimentary breakfast but I guess we can't have it all overall it was a great stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank rebeccarA3926XT
Reno, United States
Reviewed 6 July 2016

Staff is customer friendly throughout, from welcome to breakfast and beyond. Rooms are large, modern and clean. Hilton bedding is tops and consistent. Breakfast offers variety, quality and excellent service. Shuttle drivers are courteous and helpful. Ask for a refrigerator, and it's delivered quickly. Housekeeping is responsive and thorough. This is one of our favorite North American Hiltons, and we're...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael S
WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Michael S, Thank you very much for your feedback and 5 star review! As a top tier Diamond member we want to make sure your stay is without a worry. We are very happy that you enjoyed our service! We appreciate your business and hope to welcome you again in the near future! Best regards,

Chicago, United States
Reviewed 2 July 2016

We spent 4 nights here. As a HHonors member I was able to use the app to check myself in and to have a digital key on my phone. No incidence of lost or deactivated keys. Rooms were clean and cleaning service was great. Great location in terms of nearness to airport but not so great in terms of shopping...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Phillip E
WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Phillip E, Thank you very much for your feedback and 5 star review! We embrace new technology and we are very happy that you enjoyed using the Digital Key! We appreciate your business and hope to welcome you again in the near future! Best regards,

Hesperia, California
Reviewed 1 July 2016

Rooms were substandard. The Maid service was inconsistent. There was no fridge in the room. Breakfast and breakfast servers were great. There may be a parking fee. They never got my digital key fixed after having to switch rooms. Just not a 4 star like I had expected. Atrium is pretty but the rooms are not.

Review collected in partnership with Hilton Hotels & Resorts
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Thank James M
Temple, Texas
Reviewed 30 June 2016

I stayed at the Hilton Austin Airport because it was close to airport. I am glad that I did. The rooms were clean, room service was fast and delicious. The fitness room was good and pool area was great!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donna L
WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Donna L, Thank you very much for your feedback and 5 star review! We are definitely the closest property to both the airport and the race track. Very happy that you enjoyed your stay! We appreciate your business and hope to welcome you again in the near future! Best regards,

Reviewed 26 June 2016

This is the place to stay if you're visiting the Circuit Of The Americas race track. It's ten minutes away and you can fly in to the airport, avoiding the Austin traffic. The rooms are large and clean, the staff friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nercesm
WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Nercesm, Thank you very much for your feedback and 5 star review! We are definitely the closest property to both the airport and the race track. Very happy that you enjoyed your stay! We appreciate your business and hope to welcome you again in the near future! Best regards,

Walden, New York, United States
Reviewed 24 June 2016

At check out there was a problem with computer and no bill was available. The counter clerk said he would email it to me , when it arrived I was over charged, I called customer service and they changed my bill to the correct amount of 124.20. When I checked my credit card statement the correct amount of 124.20 was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Frank P
WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear Frank P, Thank you very much for your feedback and review. I apologize for the billing issues, please contact me at your earliest convenience. We appreciate your business and hope to welcome you again in the near future! Best regards,

Denver, Colorado
Reviewed 20 June 2016

This is a fine accommodation as long as you don't want to be downtown where the action is! I have stayed here several times when driving to other parts of Texas and just needed a place to stay upon arrival or for an early morning flight. Easy access to the freeways and airport. Nothing spectacular.

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Helpful?
Thank olin j
WPuttemans, Director of Operations at Hilton Austin Airport, responded to this review

Dear olin j, Thank you very much for your feedback and review. The action for sure is downtown but it comes at a steeper price. Glad you enjoyed the convenience of the location. We appreciate your business and hope to welcome you again in the near future! Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the convenient location two minutes from the terminal at the Hilton Austin Airport hotel, the only hotel on Austin Bergstrom International Airport grounds. Take the complimentary 24-hour shuttle to the airport and enjoy easy access to downtown Austin with the convenient Airport Flyer service. Settle in to a spacious hotel room with modern amenities and complimentary internet access, or choose a suite with an additional boardroom, fitness room or living room. ... more   less 

Additional Information about Hilton Austin Airport

Address: 9515 Hotel Dr, Austin, TX 78719-2310
Region: United States > Texas > Austin
Price Range: $201 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Austin Airport 3.5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hilton Austin Airport Hotel Austin
Austin Hilton
Hilton Austin Airport Texas
Hotel Style:
#4 Green Hotel in Austin
#30 Romantic Hotel in Austin
#53 Family Hotel in Austin
#57 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin Airport staff and other travellers.
5 questions
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Questions? Get answers from Hilton Austin Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“By the elevators!!!”
 of 5 bubbles Rubester1472, 10 Feb 2017 | Read review
“Inner rooms face the lobby, outer rooms face the airport or highway 71.”
  • a confusing alarm clock
 of 5 bubbles markd273, 29 Jan 2017 | Read review
“No good views because it is an airport hotel”
 of 5 bubbles thomaslS7009WS, 24 Jan 2017 | Read review
“Use the Hilton App to choose your own room.”
 of 5 bubbles PaulLMullen, 13 Dec 2016 | Read review
“I think all of the rooms are the same. It is a circular hotel, which seems a little different.”
 of 5 bubbles 83JoeH, 28 Nov 2016 | Read review
5 of 5