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Extended Stay America - Austin - Downtown - 6th St.

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Extended Stay America - Austin - Downtown - 6th St.
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281 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Austin - Downtown - 6th St.
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Showing 265: English reviews
Reviewed 12 June 2016

Overall I would give it a 3.5. had to pick three since I don't have in between options! We stayed in April for the Circuit of the Americas race. I read the reviews here and other sites, and it came down to staying here or outside the city. After the hubby and I discussed it- being slightly skeptical with the...

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2Thank Valerie K
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

We are glad that you and your husband chose to stay at Extended Stay America Austin - Downtown - 6th St. on your first trip to Austin. We appreciate your sharing your satisfaction with our accommodations, complimentary parking facility, convenient location and the value we offered. However, we apologize for the inconvenience caused due to the slow internet connectivity in...

Huntsville, Texas
Reviewed 1 June 2016

in addition to the fire alarm going off at 2am with no explanation we pulled back the bedsheets to find several brownish stains and long black hairs and if that werent enough the front desk guy (Josh) laughed in our faces when we told him about the issues. ID RATHER WALK 20 MILES TO 6TH ST THAN STAY HERE AGAIN

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Thank alicia g
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your review and comments. We apologize for the fire alarm disruption, however thankful it was not a serious situation. Based on your feedback, our staff member did not treat you with respect and we apologize for his behavior. We will address the situation, and will provide additional training with all of our team members so they are...

Houston, Texas
Reviewed 23 May 2016

We stayed here 2 nights for UT graduation. Basic and clean is how I would describe this hotel. Check-in was slow and there was no lobby at all. This was my first time at an Extended Stay hotel so they might all be like that. There is no ice machine in the hotel and there was nothing in the kitchen...

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Helpful?
1Thank friofrio
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for sharing a review about your stay at our hotel. We are glad that you liked our well-kept property, parking facility, friendly associates, as well as our convenient location. However, we are sorry that you were unhappy with our housekeeping service. While our housekeeping is done on a weekly basis to respect the privacy of our guests, we...

Bengaluru, India
Reviewed 19 May 2016

Located near the downtown, $6 ride with uber to downtown. The rooms are ok, not bad, they don't do room service if you stay less than a week. There's no in house restaurant, breakfast is pick n go kind. Utensils are available if you want to cook. Laundry is open 24hrs. Overall it's a budget place where you don't expect...

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Helpful?
1Thank tutu22_007
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Austin - Downtown - 6th St. We truly appreciate your kind remarks regarding our convenient location. We are also happy that the room allotted was adequate for your needs. Thanks again, and we look forward to welcoming you...

New York City
Reviewed 18 May 2016

I was here for an overnight stay recently. Check-in went fine, but I was upset they didn't have a gym; the woman at the front desk said there's a Gold's Gym nearby where I could get a day pass. Fine. When I took my elevator to my room, the door was open! I knocked first, waited... then walked in. The...

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Thank bktrish
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for being our guest. It is great to read about the enjoyable aspects of your visit. However, we apologize for the inconvenience caused. We appreciate you letting us know how we can improve as well as what we are doing right. We value your business and look forward to your next stay with us. Sincerely, General Manager

Fort Worth, Texas
Reviewed 17 May 2016

We had a king suite with a check-in at 3 PM. We got there at 3:30 PM and the room was still not ready. Later in the evening when we were going to bed, we realized that the fitted bottom sheet did not even "fit" the bed. We could make do with that except for the fact that there was...

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Thank dennispalmer
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for staying with us and for your feedback. We strive to provide guests with all the comforts of home, so we are sorry to hear we did not meet your expectations. We apologize for the inconvenience caused due to the service issues and for your disappointment with our grab-and-go breakfast offerings. We will certainly share your concerns and...

Barwon Heads, Australia
Reviewed 7 May 2016

Set just far enough away from the mayhem of the Sixth St bars and rowdiness, but close enough to the some decent bars and restaurants, the location is terrific. Don't expect housekeeping unless you are staying a week or more. Basic grab and go breakfast (oatmeal, museli bars, muffins, coffee) which was perfectly fine with me. Rooms nice and big....

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Thank puntrd
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the service issues you experienced. To uphold our company’s high standards, I will retrain our front desk staff to ensure that each guest receives professional customer service. Still, I am glad to read that you had a positive stay...

Denver Colorado
Reviewed 1 May 2016 via mobile

The prices are the obvious draw here, considerably lower than most of the major chains. You will spend most of your time out and about so spending your cash elsewhere makes sense to me. Austin is becoming rather pricey. It is centrally located within walking distance of several districts. It's only a 10-15 min walk to most places. I would...

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Thank YoAdrian99
San Antonio, Texas
Reviewed 30 April 2016

I stay at many hotels across the country for work and I have stayed at what I thought was some bad ones but this hotel takes the trophy for dirtiest hotel I have ever stayed at! Check in was easy (they pre charged me for the entire stay at check in). When I entered my room it started when I...

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Helpful?
Thank Racktravler
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your recent review of your stay. I am so disappointed to read about the room conditions you experienced. Please accept my apology. As this hotel’s manager, I can assure you that I have used your comments to retrain our housekeeping staff to ensure that our rooms meet our company’s high standards. I will also make sure we...

Houston, Texas
Reviewed 25 April 2016

First off I have stayed at Extended Stays in the past and I know that I should not expect a 5 star hotel. I also understand that location has a lot to do with a price when it comes to a hotel. I was in town for a wedding and this hotel was one of the blocks of rooms and...

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Helpful?
Thank Mitchell M
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for providing us with details about your stay. The situation you described regarding the room conditions is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, I will retrain our housekeeping staff and make sure we are thoroughly inspecting our rooms prior to guest arrivals. The staff and I appreciate your comments, as...

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Near Extended Stay America - Austin - Downtown - 6th St.

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Downtown - 6th St.

Address: 600 Guadalupe St, Austin, TX 78701-2926
Region: United States > Texas > Austin > Downtown
Price Range: $169 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - 6th St. 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin
Extended Stay America - Austin - Downtown - 6th St. Texas
Extended Stay Austin
Austin Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Austin - Downtown - 6th St. staff and other travellers.
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Beverly, Mass.
2 months ago
Westerly, RI
2 months ago

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Questions? Get answers from Extended Stay America - Austin - Downtown - 6th St. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good luck, ask for a room far away from 6th street”
 of 5 bubbles schmidkk, 14 Nov 2016 | Read review
“As far as I know all rooms are similar.”
 of 5 bubbles TitaHouston, 7 Sep 2016 | Read review
“Ask for a room on the 4th floor upon check in. The first floor rooms are right next to the street and you can hear the people above you.”
 of 5 bubbles aztempe, 28 Jun 2016 | Read review
“I think there would have been street noise on the first floor - it was minimal on the 3rd floor.”
 of 5 bubbles friofrio, 23 May 2016 | Read review
“Rooms are not much to select.”
 of 5 bubbles tutu22_007, 18 May 2016 | Read review
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