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Comfort Suites Austin Airport

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Comfort Suites Austin Airport
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108 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Reviewed 1 week ago via mobile

Quick overnight stay on Easter at the Austin Airport Comfort Inn. Friendly front desk staff and convenient complimentary airport transportation. Rooms are spacious with comfortable beds. Housekeeping seems to be hit and miss. Usual Comfort Inn breakfast and amenities. No pool at this location. Not a deal breaker, but be advised. Lots of convenient free off street parking. Okay for...

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Helpful?
Thank Daryl H
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Thank you for the feedback. Come back ANY time! Always at your service, Erik Colon

Lemmon, South Dakota
HOTEL’S FAVOURITE REVIEW
Reviewed 10 January 2017

A very nice hotel. The rooms are clean and staff very friendly & helpful. Ruby at the front desk was awesome. She arranged taxi service for us as well as the shuttle to and from the airport. The hotel is close to the airport and they offer shuttle service. Would definitely stay here again.

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Helpful?
1Thank mytravek2016
About Hotel's Favourite Review
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello and thank you for the comments. Yes, Ruby is outstanding and so are you for choosing our hotel. I hope we do get the opportunity to host you again. Always at your service, Erik Colon

Texas
Reviewed 3 weeks ago

We came here in a large group that was flying out of Austin early the next morning. My room was visibly in need of cosmetic or repair work. It seemed not to be as clean as it ought to be. Every ice maker but one in the entire building was broken. We left before the breakfast was served, so the...

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Helpful?
Thank WeDreamOfTravel
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello. Let me take a look at the ice machine. I definitely don't want any future guests to be without ice. I want you to return next time and give us 5 starts. If you come back and decide to stay with us please ask for me directly to ensure your room is excellent and answer ANY questions you may...

Greenville, South Carolina
Reviewed 4 weeks ago via mobile

Shuttle service starts at 5am. Clean rooms. Decent fitness center and snack shop. Very friendly staff. Convenient location to hotel with free shuttle. I stay here every time I go to Austin. Only suggestion is to add free weights to fitness center.

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Helpful?
Thank hokiepokie95
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello Hokiepokie95!! Thanks for the 5 stars! I'm so happy you enjoyed your stay AND your a repeat guest. WHOA!!! See you next time.... Always at your service, Erik Colon

Springfield, Missouri
Reviewed 9 March 2017

The lobby and breakfast area are very nice and seem recently updated, The rest of the hotel needs some work. You can see unfinished drywall around the elevator, our floor and rooms smelled musty. We were told we would have 2 rooms next to each other when the first part of our party checked in, but we ended up separated...

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Helpful?
Thank Shackleton87
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello Robert, I'm happy all seemed ok but I am VERY sorry to hear the room smell wasn't what you expected. I will take a look at that immediately. I'm not sure what happened to the room location?? We generally tell guests to call the morning of to ensure 100% where your room will be. If we make a reservation...

Chichester, United Kingdom
Reviewed 7 March 2017

I could easily get used to such a good standard of motel - pleasant room; comfortable beds; good service; clean; good breakfast. In a word, this motel offers all you would expect of a very reasonably priced and well located motel.

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Helpful?
Thank John N
Erik C, Director of Sales at Comfort Suites Austin Airport, responded to this review

Hello John. What a positive review you gave us. THANK YOU! We try our hardest to ensure EVERY guest feels as you do. Please keep coming back to us whenever you're in town. Always at your service, Erik Colon

Menomonee Falls, Wisconsin
Reviewed 2 March 2017

Stayed here overnight in late Feb, 2017. Picked it because it was a little further away from the downtown bustle. Nice and clean, friendly, helpful staff . Recommended some great places to have dinner. The breakfast area was clean and the coffee was hot for a change.

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Helpful?
Thank DaveMagic
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello Mr. DaveMagic! This is such wonderful news. I'm so pleased with my staff. We really do care about the impression we give off and want every guest to feel special when they are here. Please come again whenever you visit Austin again. Thank you, Erik C.

Lafayette, Indiana
Reviewed 25 February 2017

Nicely decorated spacious room, great breakfast, awesome lobby, day staff very friendly, nighttime not so much. Located in high traffic area near airport. Be careful of one-way traffic on busy thoroughfare.

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Helpful?
Thank L S
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Thank you very much for taking the time out and giving us such GREAT feedback. Come see us whenever you're back in town. Thank you, Erik C.

Reviewed 30 January 2017 via mobile

The room was clean, I enjoyed my stay the only problem was the bed was a little uncomfortable but other than that I would book here again.. The breakfast good, the water was also nice and hot... And last but not least I would like to thank the young lady at the front desk for straighten out my bill..

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Helpful?
Thank Larissa D
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

Hello! Thank you for responding and providing feedback. I'm sorry the bed wasn't to your expectations. At any time something like this comes us PLEASE call the front desk and we could have possibly switched you to a different room. Sleep is the reason you stayed so I definitely want to ensure you're getting the best sleep. Come see us...

Reviewed 23 January 2017

The Hotel was very clean, the staff were very polite even changed room so we could be next to my parent's room. The breakfast was good ( waffles, eggs, sausage, toast, Danishes, cereal, yogurt, bagels, and your choices of juices etc. The beds were so comfortable and rooms were nice and clean, cleaning staff polite and helpful. Will defiantly stat...

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Helpful?
1Thank Erin L
Erik C, General Manager at Comfort Suites Austin Airport, responded to this review

WOW! You said it all.....Thank you for this. I will share this comment with our team. It's so great to know you enjoyed yourself here at the hotel...Hopefully Austin was good to you too. Come again WHENEVER....we'll be here. Always at your service, Erik Colon

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Comfort Suites Austin Airport

Address: 7501 E Ben White Blvd, Austin, TX 78741-6817
Region: United States > Texas > Austin > South Austin
Price Range: $117 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Austin Airport 2.5*
Number of rooms: 84
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Also Known As:
Comfort Suites Austin Airport Hotel Austin
Austin Comfort Suites
Comfort Suites Austin Airport Texas
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Austin Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Austin Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room was quiet despite being near an airport”
DaveMagic, 1 Mar 2017 | Read review
“Great location, easy to get around Austin from here!”
erinl483, 23 Jan 2017 | Read review
“Ask for room 213.”
alexwolf2016, 6 Nov 2016 | Read review
“Upper floor room.”
bobemac, 14 Sep 2015 | Read review
“As I moved around the hotel it appeared quiet to me from outside noises”
245billa, 18 Jul 2015 | Read review
5 of 5