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Extended Stay America - Austin - Northwest - Research Park

Traveller (65)
Room & Suite (25)
Dining (1)
Hotel website
12424 Research Blvd, Austin, TX 78759-2315 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
2.5 Star accommodation
Additional information
Hotel website
Offers from Extended Stay America - Austin - Northwest - Research Park
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4 Nov.5 Nov.
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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1 - 5 of 138 reviews
Reviewed 18 August 2018

We checked into this hotel at 2:22p on Thursday, August 9th and an employee in the hallway asked me if I was checking in and informed me that I could not check in until 3p or I would be charged a $25 early check-in fee....More

Thank CRtraveler1
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 19 August 2018

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire...More

Hotel's Favourite
Reviewed 16 February 2018 via mobile

Once again I had to be in Austin for meetings and this time took the wife so she could get a break for a week. I've stayed at this location about a year ago and it was needing alot of attention. This time the employees...More

Thank Gigem T
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 17 February 2018

Gigem, thank you for returning to our hotel and for the wonderful review of your stay at Extended Stay America. We are glad to know you and your wife liked your well-appointed room and were impressed by the service provided by our entire staff. Your...More

Reviewed 15 June 2018 via mobile

My mom and I recently relocated from Florida to Austin, and had a horrific experience with another hotel. I walked to this location and the staff immediately accommodated us even at 2 am!! We have been treated like family or close friends here, even though...More

Thank Chris W
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 17 June 2018

Chris, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our hospitality and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again...More

Reviewed 4 June 2018

We loved the layout of the room and welcomed the working A/C. The bed was comfortable and there were 4 pillows on the king size bed. The hotel was easy to get to and in a great location for our visit with relatives. However .......More

Thank KatL475
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 6 June 2018

Thanks for evaluating your stay. We are glad to read you liked the comfort of our comforts and location. However, we are sorry for the inconvenience you experienced in your room. Your feedback is appreciated as it will help us improve our service and facilities...More

Reviewed 4 June 2018 via mobile

So, Memorial Day weekend, a friend and I decided to travel from Memphis to Austin to visit another friend. We booked this hotel the Monday before and when we arrived at 10pm, we were told that the hotel was booked and all other hotels in...More

Thank carmenpaige
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 4 June 2018

Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.

Hotel Amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room Service
Hotel class
Contact Information
Hotel website
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
USD 74 - USD 160 (Based on Average Rates for a Standard Room)
Also Known As
extended stay deluxe austin-northwest-research park hotel austinextended stay austinaustin extended stay
United StatesTexasAustin
Traveller (65)
Room & Suite (25)
Dining (1)
Pool & Beach (1)
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Questions & Answers
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Room Tips
"Another hotel?... Or, top floor."
10 Mar. 2018
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"Rooms inside."
26 Dec. 2017
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"Book the South Property"
24 Aug. 2017
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"Security will be better for rooms located near the lobby."
4 May 2017
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