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Traveller (381)
Room & Suite (246)
Pool & Beach (70)
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Overview
  • Excellent66%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“wet deck”(15 reviews)
“trace restaurant”(15 reviews)
“bliss products”(16 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,268)
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Traveller rating
797
278
98
43
32
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797
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98
43
32
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381 - 385 of 1,248 reviews
Reviewed 4 June 2015

The staff at the W and especially their valet team went above and beyond to make our stay extra special! From the moment you walk in you know you are going to get exactly what you have been looking for at a high end hotel....More

Thank Stella M
Response from WAustinMgr, General Manager at W AustinResponded 8 June 2015

Stella, thank you for your recent review. I am so glad to hear that you enjoyed your stay and that our valet team was able to assist with the loaner laptop for your meeting. I greatly appreciate your feedback, and look forward to welcoming you...More

Reviewed 3 June 2015

Came for a golf trip with friends. Awesome hotel and great lobby bar at night. Left a phone charger behind and Sloan from the hotel couriered it to me - awesome service. Very lively pool scene too. Will certainly come back if I can.More

Thank Steve V
Response from WAustinMgr, General Manager at W AustinResponded 5 June 2015

Hello and thank you for your recent review. I am so glad to hear that you enjoyed your stay and that Sloan was able to help getting your phone charger back to you. We look forward to welcoming you back again soon! Warm Regards, Drew...More

Reviewed 3 June 2015

This is the second time that I have stayed at the W. It really is a great hotel. The location firstly is fantastic, so close to good restaurants and downtown features. Secondly the staff are fantastic from the 'wheels' car team through to the excellent...More

Thank James L
Response from WAustinMgr, General Manager at W AustinResponded 5 June 2015

Hello James, thank you for your recent review. I am so glad to hear that you enjoyed your stay and that Dave was able to make your stay more memorable. We look forward to welcoming you back again soon. Warm Regards, Drew McQuade

Reviewed 2 June 2015

I Love the W, and when it was awarded to me by Priceline express deals, I was excited. Everything about the hotel screams high society. it can get annoying if you are unaware. Every W feels the same, I have been to at least 2...More

1  Thank Monsieur C
Response from WAustinMgr, General Manager at W AustinResponded 5 June 2015

Hello and thank you for your recent review. I am so glad to hear that you enjoyed your time with us, and we look forward to welcoming you back again soon. Warm Regards, Drew McQuade

Reviewed 1 June 2015 via mobile

We were in town for a wedding in this hotel. I was blown away at the hospitality of this place!! The room was huge and extremely clean! The reception was absolutely perfect! I hope to stay at another W hotel soon! It was well worth...More

Thank Michelle M
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 288 - USD 984 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#5 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#11 Business Hotel in Austin
#11 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 288 - USD 984 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#5 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#11 Business Hotel in Austin
#11 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms
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Traveller (381)
Room & Suite (246)
Pool & Beach (70)
Dining (50)
Amenities (61)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
paulsbae
24 December 2017|
AnswerShow all 2 answers
Response from WAustinMgr | Property representative |
We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0
Votes
scmiami
27 September 2015|
AnswerShow all 3 answers
Response from Roman X | Reviewed this property |
They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
0
Votes
M1029
30 March 2015|
Answer
Response from WAustinMgr | Property representative |
Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them... More
0
Votes
Room Tips
"We were on the sixth floor and had zero issues with noise."
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"Corner Suites are impressive!"
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"Request a room higher up in the building"
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"austins not a really scenic city so views a bit irrelevant"
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