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W Austin

Expedia.comUSD 263*
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#19 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 401*
USD 263*
Great Deal
USD 401*
USD 401*
USD 263*
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W Austin
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1,168 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Hooksett, New Hampshire, United States
Reviewed 15 December 2014

Stayed here recently for a business trip (with some pleasure thrown in). Hotel exactly as you'd expect from a W, with a touch of Austin thrown in for good measure. Definitely a better than average place to stay if you're in town.

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Helpful?
Thank Tom S
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I'm so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon! Warm Regards, Drew McQuade

Dallas, Texas
Reviewed 15 December 2014

I stayed in the hotel for 2 nights from the Friday after Thanksgiving through Sunday. I checked in around 10am because I was flying in for a wedding. I am an SPG member and was instantly checked in and they had a great room waiting for me. The room was a king bed with a view to the east of...

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Thank Desiree B
Los Angeles
Reviewed 13 December 2014

I was back in Austin again, am so glad I opted not to make the same mistake with the "Bed and Breakfast Spa" of Austin, what a nightmare place, this time is was the W all the way. The staff was welcoming and courteous, the rooms had everything you could of wanted, silent air conditioners, down pillows, luxury showers, wide...

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Thank PhotoTraveler2012
Alexandria, Virginia
Reviewed 10 December 2014

My son and I stayed at the W in Austin to attend a graduation at the University. Convenient location to UT and 6th street. The hotel was extremely comfortable. The staff was friendly and helpful. The atmosphere was hip and fun. The restaurant was delicious and cozy. We loved the modern proportion of the sitting areas. And there was a...

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Helpful?
Thank Kari S
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I am so glad to hear that you enjoyed your time with us during graduation weekend. I appreciate the feedback and look forward to welcoming you back again soon! Warm Regards, Drew McQuade

Miami, Florida
Reviewed 9 December 2014

Like all the W Hotels this is not the Exception... But the Atmosphere of Austin gives you in this Hotel a little change of what do you are waiting to have!!! I stay in many hotels in Austin that honestly dosent deserve a Review (Good or Bad), because are Average!!! Well this W Hotel it is outstanding!!! Location, Price, Quality...

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1Thank Mario K
San Antonio, Texas
Reviewed 8 December 2014 via mobile

I last reviewed this hotel following one particularly frustrating glitch-filled stay, but I'm happy to report that I've returned many times since then and have subsequently found the facilities, rooms, and customer service all to be top-notch. On my most recent stay this past weekend, Addie at the front desk (and her supervisor Ben) did an excellent job of making...

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Thank dss310
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I am so glad to hear that you enjoyed your stay and that my team was able to make your stay more comfortable and memorable. I appreciate your feedback regarding the placement of our in-room dining trays as well, that is something I will most definitely address with my team. Thank you...

Austin
Reviewed 8 December 2014

My husband and I stayed here recently and were very impressed with the W Hotel. It's very trendy but comfortable. All of the staff we encountered from arrival, to reception, dining, housekeeping were very courteous and helpful. The room was very nicely appointed and had a little extra space, which was nice for using the ironing board. We had a...

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Thank dnasmyth01
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your review. I am so glad to hear that my team was able to make your stay more memorable and that you enjoyed the view from your room. Happy Holidays, and we look forward to welcoming you back again soon! Warm Regards, Drew McQuade

UK
Reviewed 7 December 2014 via mobile

This was our first stay at a W hotel so we weren't completely familiar with the concept. We had booked a last minute Hotwire deal, so hadn't specifically chosen the W experience. Good points: Rooms are large with comfy beds/pillows. The reception area is designed to make you feel hip trendy when you walk in. The location is very central...

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Thank spider03
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review of the W Austin. I appreciate your feedback regarding your stay, and my sincerest apologies for the frustration you experienced. We strive for a superior customer service experience, and I can see that this was not met. Should you be open to discussing your stay further, I'd very much appreciate it. I...

Dallas, Texas
Reviewed 4 December 2014 via mobile

We stayed at this much hyped, fairly new 5 Star hotel over the weekend. Despite clearly stating when making the reservation for a Spectacular King with balcony the room we were given was ordinary at best and yet SPG guarantees an upgrade if available. The hotel was not full. As attentive as the staff was our concerns were not addressed....

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Thank GalahadEventDesign
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. My sincerest apologies for the frustration you experienced during your stay. We strive for a memorable experience across all facets of the hotel, so my apologies that this was not met. I would very much like to learn more about your stay so that I may address your concerns with my team....

Ottawa, Canada
Reviewed 3 December 2014

Excellent location to the entertainment district on 6th street. A hidden Gem! Modern and funky . they have an excellent lounge in the front entrance which has many little hidden lounges whithin. State of the art gym.

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Helpful?
Thank Gina P
WAustinMgr, General Manager at W Austin, responded to this review

Hello and thank you for your recent review. I'm so glad to hear that you enjoyed your stay with us and that my team delivered exceptional service. We look forward to welcoming you back again soon! Warm Regards, Drew McQuade

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Trace - W - Austin
Trace - W - Austin
Cuisines: American, Contemporary
Living Room
Living Room
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 

Additional Information about W Austin

Address: 200 Lavaca St, Austin, TX 78701-3928
Region: United States > Texas > Austin
Price Range: $452 - $1,172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
w Austin Hotel Austin
W Austin Texas
Hotel Style:
#2 Green Hotel in Austin
#4 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#9 Luxury Hotel in Austin
#11 Business Hotel in Austin
#30 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from W Austin staff and other travellers.
3 questions
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Questions? Get answers from W Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about quieter rooms if you don't want to hear music until 2am on weekends.”
mosrm, 8 May 2017 | Read review
“ask for the 16th floor if you can get it, must be an SPG rewards memeber”
stltravelgirl1107, 13 Apr 2017 | Read review
“Ask for a room without a pillar in the middle (we didn't have one and our room was big and great)”
  • Congress Avenue Bridge from the hotel
Olantro, 21 Feb 2017 | Read review
“We stayed in the Spectacular Room and it was VERY SMALL”
678DonnaW678, 12 Feb 2017 | Read review
“River views are sunny and beautiful”
PaulP427, 9 Feb 2017 | Read review
5 of 5
Expedia.com
USD 263* /night
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Booking.comUSD 401
TravelocityUSD 263
PricelineUSD 263
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*Disclaimer
Prices are for 1 room, 2 adults
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