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W Austin

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Traveller (422)
360
Panoramas (44)
Pool & Beach (68)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
W Austin is a hotel located in downtown Austin, Texas next door to the famed Austin City Limits music venue. Our boutique hotel near the 2nd Street District offers rooms that are stylish and comfortable, we also offer over 10,000 sqft of event space.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
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Special Offer:Book Early & Save in TX!
Hotel deals
1,335Reviews
702Photos
4Q+A
100Room tips
Traveller rating
  • 835
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  • 36
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Popular mentions
+7
This has been a fantastic break away ...we have experienced W Hotels before , and we are not disappointed , from the moment of check in, lovely Dorian checked us in and said that the room was ready early , and we were upgraded to a fabulous corner suite :))!! Then we received a
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Response from TeamMarriott, Manager at W Austin
Responded yesterday
Hello juliemW3947QE, We are thrilled with your energetic review, and we thank you for your electric words about our brand! We love offering our guests luxury accommodations and charged amenities, along with the W Service Promise that we are known for. Our Talents’ desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We can't wait to share your kind comments with them! We appreciate the wonderful recommendation, and we look forward to hanging out again soon! Best Regards, Marisa Nunez Director of Rooms
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I have reviewed this property in the past and at the time those reviews were accurate at the time but its 2019 and like this hotel..its time to update a few things! First it wold be great for Starwood/Envoy executive members if there was a dedicated checkin desk LIKE EVERY
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Response from TeamMarriott, Manager at W Austin
Responded yesterday
Dear Sam M, Thank you for revisiting the W Austin and for your invaluable loyalty to our brand. It was a pleasure reading everything you loved about your stay. Team members like Ernie are a perfect example of the passionate and dedicated spirit of service that we value at the W. However, we also appreciate you mentioning all that you would change. We are grateful for your valuable suggestions and have taken a note of it. We hope that our limitless covet for service will bring you back to us again. Best Regards, Marisa Nunez Director of Rooms
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Room was very nice and good service. Lots of comfortable common areas to hang out and meet or have a drink. Very nice, large gym with pilates and yoga studio. Spa looked nice too but did not get to use it. Similar to other Ws I have stayed at. Would stay here again if I
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Response from TeamMarriott, Manager at W Austin
Responded 5 days ago
Hello EJG4, We are thrilled that you had an excellent stay at W Austin. Thank you for letting us know you liked our luxury rooms and that you could fuel your inner fitness buff at our energy-charged fitness center. Thank you again for sharing your comments online, and we can't wait to see you back anytime you are in Austin! Best Regards, Marisa Nunez Director of Rooms
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I absolutely loved this hotel! It is very artistic and chic. The lobby is beautifully decorated as well as the rooms. I got a complimentary upgrade too that I enjoyed very much! On the other hand, experience with the front desk wasn't great. They greeted and assisted me very
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Response from TeamMarriott, Manager at W Austin
Responded 1 week ago
Hello savvytraveler2304, Thank you for choosing W Austin and for your great review! We are glad our unique and fresh style added to the enjoyment of your visit. Excellent service combined with an energetic and vibrant atmosphere is what we want to be known for. However, we regret the incident you mentioned during check-in. Rest assured this has been addressed, and we are very grateful for your patience. We look forward to seeing you again soon! Best Regards, Marisa Nunez, Director of Rooms
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The front desk was nice but the service was slow and had reservation wrong and didn't apologize but the hotel was nice and trendy great location and people watching Would be back for drinks and food and pool
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Response from WAustinMgr, Manager at W Austin
Responded 1 week ago
Hello Austinbizgirl, Thank you for choosing to stay at W Austin. We are sorry for the reservation mix up which caused timing of your arrival to be slower than anticipated. Our location gives our W guests quick access to the best of what Austin offers, and we hope you will stay with us again. We appreciate your review! W Insider, Frank Everet
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We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0 votes
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They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
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Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them directly to see what their availability is over your stay dates. The first is the City Hall parking garage, which is very close to the hotel and the second would be the two AMLI buildings, part of the 2nd Street District. Please let me know if you have any additional questions. My team and I look forward to welcoming you soon. Warm Regards, Drew McQuade
0 votes
Hello! When you book with us, make sure to mention you're traveling with an infant, and we will place you in a quiet room. We also have a Starwood crib that we would be happy to have pre-placed in the room for you. Warm Regards, Drew McQuade
1 vote
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"Higher floors are quieter"
"The 14th floor had a beautiful view and it was very quiet!"
"Request a room with a balcony. There aren't many."
"Go for a high floor"
"Higher floors for better view"
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PRICE RANGE
USD 366 - USD 1,043 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w austin hotel austin
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
251
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