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W Austin

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#20 of 197 Hotels in Austin
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1,138 Reviews from our TripAdvisor Community

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Showing 1,118: English reviews
West Chester, Pennsylvania, United States
Reviewed 2 days ago NEW

Great cosmopolitan hotel - nice lobby areas for food and drinks - the record library room was a nice casual place for a drink. Had the fortune of being there when they unveiled the Willie statue -- lots of celebs etc.

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Thank Jeff T
Reviewed 1 week ago via mobile

All of the staff treated us like royalty and went above and beyond for us. I loved everything about this hotel, including the Bliss toiletry products! We stayed here for the New Years Eve party which was awesome!!! View was amazing! Definitely will be attending the party next year. Thank you W Austin!

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Helpful?
Thank Julie G
WAustinMgr, General Manager at W Austin, responded to this review

Hi Julie, thanks so much for your review. I am so glad to hear that our staff went above and beyond for your stay and that you had as much fun as we did at our Neon Gold NYE party. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew McQuade General Manager

Reviewed 3 weeks ago

Upon arrival I was greeted by Esteban and Tyler, who were extremely courteous and professional. They offered help with my bags to my room and then explained where check in was. Caleb was phenomenal. Being in town for only the night and telling him that I rarely get away he offered to upgrade me to a larger and view friendly...

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Helpful?
Thank Michelle G
WAustinMgr, General Manager at W Austin, responded to this review

Hello Michelle, Thank you for your review. I am delighted that you loved your stay with us and had a great experience from the start. I am thrilled that we were able to upgrade you to a larger room with a view. We look forward to welcoming you back to W Austin again soon. Happy Holidays! Best Regards, Drew McQuade...

Tucson, Arizona
Reviewed 4 weeks ago

Stayed Thursday evening and it was great!! All of the staff was very nice, especially Austin at the front desk and the girl in valet! Dante at the bar was very friendly and welcoming as well. My room was awesome and had a great view of the city and the bed/pillows were very comfortable. The hotel is in a perfect...

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Helpful?
Thank Gwendolyn M
WAustinMgr, General Manager at W Austin, responded to this review

Hello Gwendolyn, Thank you for your review. I am delighted that you loved your stay with us and had a great experience at check-in and in the Living Room. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon. Happy Holidays! Best Regards, Drew McQuade...

Baltimore, Maryland
Reviewed 4 weeks ago

We came to Austin as part of a Texas road trip and saw great reviews online. We arrived at the hotel and my mother went inside to check-in while I stayed in the car. All of a sudden, the door opened, a man got in and said "Where are the keys?" I was absolutely startled. He didn't introduce himself and...

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Thank laa0062016
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable from the moment you drive up and I am disappointed that we did not deliver that experience for you and your mother at valet. That being said, we never want you to feel rushed at wheels or at check-in. I am delighted to hear that your...

Brooklyn
Reviewed 11 December 2016

The river view is awesome, if you can manage it. This W lacks some of the design flourishes found in others around the world but has most of the touches which make Ws standout hotels. Bed less comfortable than normal? Built in apple cords next to bed a plus. Great convenient downtown location, minutes to a South Congress. Though there...

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Thank sglank
WAustinMgr, General Manager at W Austin, responded to this review

Hello, thanks for your review. We couldn't agree more that the river view is incredible and that the built in apple cords next to the bed are a plus. Where did you visit on South Congress? We love going to Jo's Coffee for coffee or El Guero's for breakfast tacos. We hope you'll come back and see us again soon....

Georgetown, Texas
Reviewed 18 November 2016 via mobile

Each time I have stayed at the W in Austin the staff has been unbelievably nice. The hotel has arguably the best location in Austin. The bar is first rate. If you're looking for a foolproof great place to stay this is the place

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Thank Paul D
WAustinMgr, General Manager at W Austin, responded to this review

Hello Paul, Thank you for your review. I am delighted that you loved your stay with us. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin for a drink, or two, again soon. Best Regards, Drew McQuade General Manager

NJ
Reviewed 16 November 2016

It is a premium quality hotel at moderate prices. Door service and valet were very friendly. Front desk and concierge were helpful. Rooms were nice although teh bathroom layout NO DOOR was quite odd. Needed to order a shower curtain to put in front of the glass shower for privacy. Great lobby and lounge which doubles as a club at...

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Thank mplafferty
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. I am delighted that you loved your stay with us and had a great brunch at TRACE. We are currently looking at options surrounding the issue with no door in the bathrooms. We look forward to welcoming you back to W Austin again soon. Best Regards, Drew McQuade General Manager

Dallas, Texas
Reviewed 5 November 2016 via mobile

I was excited to be at this hotel for an overnight business meeting. I've stayed at the Dallas W and was expecting a similar high end vibe but was disappointed. The staff was attentive, but the hotel itself felt like a low to moderately priced residential loft building. Contemporary but worn and tired. My room was tiny with a low...

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1Thank Cmgabel
WAustinMgr, General Manager at W Austin, responded to this review

Hello, Thank you for your review. Our team strives to make every stay memorable and I am disappointed that we did not deliver that experience for you. Glad you enjoyed our workout facility as it is one of my favorite spots in the hotel. I would love the opportunity to discuss your concerns directly. Please feel to contact me at...

Reviewed 4 November 2016

This hotel is gorgeous--clean and comfortable and located in a great part of town. There are plenty of bars and restaurants within walking distance, and the Austin City Limits concert venue is actually attached to the building. My room and bathroom were spacious and on the sixth floor I had a veranda overlooking the beautiful roof-top pool (in the summer...

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Helpful?
Thank Jenna S
WAustinMgr, General Manager at W Austin, responded to this review

Hello Jenna, Thank you for your review. I am delighted that you loved your stay with us, especially FIT. Our team strives to make stays memorable and it looks like we succeeded. We look forward to welcoming you back to W Austin again soon and maybe even a show at ACL. Best Regards, Drew McQuade General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Trace - W - Austin
Trace - W - Austin
Cuisines: American, Contemporary
Living Room
Living Room
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 

Additional Information about W Austin

Address: 200 Lavaca St, Austin, TX 78701-3928
Region: United States > Texas > Austin
Price Range: $380 - $998 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Austin 4*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Starwood, Priceline, Travelocity and Jetsetter so you can book your W Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Austin Hotel Austin
W Austin Texas
Hotel Style:
#2 Green Hotel in Austin
#4 Spa Hotel in Austin
#7 Romantic Hotel in Austin
#10 Luxury Hotel in Austin
#11 Business Hotel in Austin
#30 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from W Austin staff and other travellers.
3 questions
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Questions? Get answers from W Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view, higher floors in possible”
 of 5 bubbles sglank, 11 Dec 2016 | Read review
“Higher floor and a corner room for views.”
 of 5 bubbles sunshinenow66, 27 Oct 2016 | Read review
“I would definitely recommend trying to get a corner room. It was big and had great views!”
 of 5 bubbles 317christiem, 19 Oct 2016 | Read review
“all rooms are very quiet”
 of 5 bubbles 451rudym, 14 Oct 2016 | Read review
“If you want views go for a Cool Corner suite and hang the expense!”
 of 5 bubbles urbanelady, 8 Oct 2016 | Read review
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