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W Austin

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Traveller (407)
Room & Suite (252)
Pool & Beach (70)
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent62%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible3%
Certificate of Excellence
GreenLeaders Gold level
W Austin is a hotel located in downtown Austin, Texas next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space.
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Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pets Allowed ( Dog / Pet Friendly )
Paid Wifi
Paid Internet
Pool
Business Centre with Internet Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Trendy
River View
HOTEL CLASS
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Special Offer:Book Early & Save in TX!
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Reviews (1,324)
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1,301 results
Traveller rating
818
298
102
47
36
Traveller type
Time of year
LanguageEnglish
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818
298
102
47
36
Show reviews that mention
All reviews wet deck bliss products living room corner suite moody theater hip hotel chocolate covered strawberries lounge area lady bird lake four seasons heart of downtown live music valet parking fitness center concierge cabana starwood
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1 - 5 of 1,301 reviews
Reviewed yesterday

Hello! Just wanted to express what exceptional customer service I experienced at the W, Austin. Brian Leibel, Dorian, Ronald and Hannah Coulter are incredible and provided me with world class customer service! Very grateful for all their genuine care.

Thank Catarina_Procore
Hotel's Favourite
Reviewed 1 October 2018

Lovely hotel with wonderful staff members who make you feel very welcome. Super comfortable bed, extremely clean accommodations, quiet with plenty of room. A special thank you to Daniel who went out of his way to take care of a special request. We will only...More

Thank GolfingBarb
Response from TeamMarriott, Manager at W AustinResponded 3 October 2018

Hello GolfingBarb, Thank you for staying at the W Austin. We were thrilled to read your comments about the great service you received from our Talent, and how they exceeded your expectations. Thank you for your kind compliments about Daniel, and we will pass on...More

Reviewed 3 days ago via mobile

Really enjoyed my short stay here! I had a late check-in and was quickly given a room as well as instructions to a nearby restaurant. They offered to take my luggage to my room while i went out to grab dinner - nice touch! Location...More

Thank irieisle
Response from TeamMarriott, Manager at W AustinResponded yesterday

Hello irieisle, We are thrilled with your energetic review and we thank you for sharing your experience at the Austin! We love offering our guests luxury accommodations just steps from our city's sizzling music scene, world-class dining and a pulsating nightlife. It was our pleasure...More

Reviewed 2 weeks ago

I was greeted by friendly gentlemen opening the door, and it only got BETTER from there. At check-in, Caleb was superb. His personality shined brightly when I asked him about a few local events. He even remembered my name when I waved the following day....More

Thank David G
Response from TeamMarriott, Manager at W AustinResponded 2 weeks ago

Hello David G, We are delighted you had a great experience at W Austin. Thank you for recognizing and commending our Talent for the excellent service they provide our guests. We work hard to make sure we take care of all our guests' needs daily,...More

Reviewed 3 weeks ago

Great hotel, great location staff very friendly at check in and room very nice and swanky, not much privacy in shower area but could get a curtain if needed. Positives excellent gym and equipment, Austin had a water issue but they provided plenty of bottled...More

Thank EdsMom123
Response from TeamMarriott, Manager at W AustinResponded 2 weeks ago

Hello EdsMom123, Thank you for posting a review - your comments make a difference! We appreciate you pointing out not only what you liked, but also the areas where extra effort is needed on our part. Everything we do is aimed at providing you with...More

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Questions & Answers
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paulsbae
24 December 2017|
AnswerShow all 2 answers
Response from WAustinMgr | Property representative |
We only require a $100 nonrefundable pet deposit plus $25 per night. We love when pets visit, and we'll be here to welcome you all then. Best, Drew McQuade, General Manager
0
Votes
scmiami
27 September 2015|
AnswerShow all 3 answers
Response from Roman X | Reviewed this property |
They charge a fee...but I recommend joining SPG. They give you good extra perks like free wifi and you can earn free nights.
0
Votes
M1029
30 March 2015|
Answer
Response from WAustinMgr | Property representative |
Hello-- we look forward to welcoming you here soon! We do have two neighboring garages, however both vary depending on City events specific to their overnight parking rules, so our suggestion would be contacting them... More
0
Votes
Room Tips
"Request a room with a balcony. There aren't many."
S3625BNdavidg
2 weeks ago
Read review
"Go for a high floor"
EdsMom123
3 weeks ago
Read review
"Higher floors for better view"
946carlay
15 Oct. 2018
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"Seek a room that faces opposite to 3d street on the interior"
jdpetruzzi
6 Aug. 2018
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PRICE RANGE
USD 198 - USD 547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w austin hotel austin
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
251
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