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The Westin Austin at The Domain

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#29 of 197 Hotels in Austin
Certificate of Excellence
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The Westin Austin at The Domain
The Westin Austin at The Domain
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917 Reviews from our TripAdvisor Community

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Showing 893: English reviews
Kitchener, Canada
Reviewed 9 January 2017

Company held a function here. The hotel is clean, the food supplied for breakfast, lunch and snacks were all very good. Service is good and the location in the Domain is handy to many restaurants and lots of shopping

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Helpful?
Thank KitchenerCouple1986
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to provide us with feedback! We are so glad that you enjoyed the hard work put in by our culinary team, and we hope to see you back again very soon!

Georgia
Reviewed 12 December 2016 via mobile

We drove up and the bellman was getting our bags before we even got out of the cab. We were greeted and given our rooms. My room was clean. The king size bed was lumpy looking. I went downstairs to the blue bonnet room where my gear was waiting. As well as someone elses. The events team Nancy and James...

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Helpful?
Thank soldieroflite
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you so much for taking the time to mention our staff that impacted your stay & event! We are so glad that you enjoyed your stay and that the meeting went smoothly. We look forward to welcoming you back very soon!

Plano, Texas
Reviewed 11 December 2016

My husband and I spent 2 days here during our trip through the Texas Hill Country. The lobby is beautiful and the staff at the front desk were friendly and helpful. Our room was spacious and clean and the bed is insanely comfortable. All the fluffy pillows and bedding made me feel like I was drifting off to sleep in...

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Helpful?
Thank Jennifer B
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you for taking the time to write such a fabulous review! We are so glad that we could make you and your husband feel welcome and we look forward to welcoming you both back again very soon!

Reviewed 9 December 2016 via mobile

I stayed at The Westin At The Domain in my recent business trip to Austin. Checkin was great and the room was spacious, clean and comfortable. I have breakfast at the Urban American Grill Restaurant the foods and services was very good. The hotel location was very close to local shopping mall and restaurant. Good experience and highly recommended.

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Helpful?
Thank Hoa L
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you so much for taking the time to write such a great review! We hope to see you back again very soon!

Auburn
Reviewed 7 December 2016 via mobile

Came to Austin on a girls trip with my daughter in law, our intent was to visit Waco and the Magnolia Market. I originally made a reservation at a hotel downtown Austin but at the last minute changed my mind and stayed here instead. I'm so glad I moved our reservation, the location was just terrific, with the Domain right...

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Helpful?
Thank Gayle L
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Gayle, Thank you for choosing our hotel for your ladies getaway! As the Domain shopping and entertainment area has grown Austin has seen a shift from young Downtown 6th Street to the north as the Domain has become the most popular area for night life and activity. We hope you and your daughter in law are able to continue your...

Virginia Beach, Virginia
Reviewed 4 December 2016

While the Westin Heavenly bed is still terrific and the Domain location is superb and the fact that NO PETS are allowed is preferred; I was not happy with my room. I asked for a high floor and got the fifth? The upholstered furniture was worn; the carpet was stained and the draperies had a foul odor upon entry. I...

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1Thank jammalot
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Jammalot, thank you for staying at the Westin Domain. We reviewed with housekeeping to ensure they are providing a top notch room for each and every guest. We will continue to work with our team and look forward to the opportunity to welcome you back in the future. Also, just to clarify,we do allow pets.

Singapore, Singapore
Reviewed 4 December 2016 via mobile

Just checked in for the 3rd time this year to stay 6 days. Being a rainy Saturday afternoon, the doorman was extremely busy, yet very helpful and attentive. Amy Ma at the front desk booked me in and had all details on hand - which made the process very efficient and effortless. She went out of her way to personally...

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Helpful?
Thank AndreasW1969
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you so much for taking the time to mention our staff that impacted your stay! We strive to provide excellent service each and every visit, and we are thrilled to be your hotel of choice when you stay in Austin!

Miami Beach, Florida
Reviewed 3 December 2016 via mobile

Expected more and got less. The smell of the detergent on the bedding was so strong it irritated my skin and I couldn't sleep. Not sure what that BIG stain on the carpet was but seems like I got the exception when it comes to rooms at the Westin. It was just a quick overnighter....hope next stay is better

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Helpful?
Thank Mike T
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Mike, I want to extend apologies for not executing a great experience during you trip this week. We have just reviewed your feedback with the housekeeping and laundry teams and will be looking to fix these items. We look forward to the opportunity to host again so we can show you our true hospitality. Travel Well and thank you for...

Tampa, Florida
Reviewed 3 December 2016

The level of customer service is outstanding! I highly recommend this hotel. The rooms are nice, the beds are comfortable and the food was good. The sales manager sent up an amenity my first night which I thought was a very nice touch.

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Helpful?
Thank ryan h
WestinDomain, Manager at The Westin Austin at The Domain, responded to this review

Ryan, Thank you for choosing to stay at our hotel and for posting your feedback. The team will certainly appreciate you comments on the level of customer service they provide. We will continue to work hard so we are ready for your return. Be well.

Killeen
Reviewed 29 November 2016

Location of the hotel is great. Family enjoyed the stay room was more than spacious and affordable. The front desk ladies ( Chantel, Virginia, and Mehek) professional, and always smiling there hospitality attitude was great. The in house restaurant is price fairly good selection of food and the full bar/ half coffee barista is a nice touch to the hotel...

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Helpful?
Thank Sean M
Alexa L, Sales Coordinator at The Westin Austin at The Domain, responded to this review

Thank you so much for your feedback and for mentioning our staff who impacted your family's stay. We look forward to having you stay with us in the future!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 

Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Dr, Austin, TX 78758-7796
Region: United States > Texas > Austin > Northwest Austin
Price Range: $239 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Reservation Options:
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Also Known As:
The Westin Austin At The Domain Hotel Austin
The Westin Austin At The Domain Texas
Hotel Style:
#10 Family Hotel in Austin
#15 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
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Questions & Answers

Questions? Get answers from The Westin Austin at The Domain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on second floor. Very quiet”
 of 5 bubbles KitchenerCouple1986, 9 Jan 2017 | Read review
“Ask for room in front of hotel”
 of 5 bubbles S9377FBjenniferb, 11 Dec 2016 | Read review
“When property first opened years ago, I got a top floor, front, center room. Superb!”
 of 5 bubbles jammalot, 4 Dec 2016 | Read review
“High floor.”
 of 5 bubbles Bookshelfish, 23 Nov 2016 | Read review
“Face 5th Avenue, not 6th.”
 of 5 bubbles Megalega, 10 Nov 2016 | Read review
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