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Quality Suites Downtown South

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Quality Suites Downtown South
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Downtown South
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Showing 67: English reviews
San Jose, Costa Rica
Reviewed 23 October 2015

After staying Monday -Friday, the hotel charged my credit card with the 4 nights stay price when it had been fully paid prior to my arrival. The worst part is the staff attitude about this: they just don't care about the damage they created. When I did my check in "Mazmin" was very rude and I insisted a few times...

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Helpful?
Thank Andrea309293
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

The fact that it takes 3 -21 business days is entirely at the fault of the banking institutions!!! Your credit was issued in our system almost immediately, it is the banks that take time to issue credits. I am here all the time and I work from home all the time! I fixed your issue the day after it happened,...

Reviewed 21 October 2015 via mobile

Free breakfast is excellent. My first stay was good. My second stay has been excellent. The staff is awesome. I asked for any room above first floor, as hotel is located next to a Circle K with lots of people traffic. I got what I asked for with no problem. I travel to Austin almost on a weekly basis with...

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Helpful?
Thank Candy K
Dublin, Georgia
Reviewed 15 October 2015

Wonderful receptionist, Josie who went above and beyond while checking me in. Small but adequate breakfast room with standard waffle machine, scrambled eggs and cold products. This hotel is slightly dated, but the lobby, hallways and rooms are clean and well maintained. My room was very large and had two desks, a sofa, mini fridge and microwave. Although my room...

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Helpful?
Thank CobaltConnection
South Africa
Reviewed 27 April 2015

At check in asked for a top floor room facing away from the highway. Was told it's not possible , then on examination they could perhaps manage to meet my request, if they could charge me a higher rate! So little interest and making a quick buck was the first impression. Didn't try at all to help us further. The...

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Helpful?
Thank pafuri
Copenhagen
Reviewed 4 April 2015

I stayed two nights at this hotel during SXSW. They charged me a overpriced rate for the stay. I could understand it if the quality of hotel could allow that extremely high price. But the hotel is really in a bad condition. It is worn out and the room is dirty with filthy floors, bed covers with stains, bathroom not...

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2Thank ToCall
Louisville, Kentucky
Reviewed 5 March 2015 via mobile

Stayed here when my home airport was closed due to the wonderful weather in Nashville. A way from the airport ($20 cab ride) and in a more industrial area... only options for eating are a small thai restaurant (see my review) and a restaurant in the Springhill Hotel nearby. Tbere is a circle K behind the hotel. Basic room, not...

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Thank Everett S
Gonzales, Louisiana
Reviewed 24 February 2015 via mobile

Stayed Fri-sun nights. Don't know why this is called "Downtown" because not near downtown Austin but is on I-35 which is easy to get to downtown. We visit Austin every couple of months to see family in South Austin. This is convent for us. First time to stay here. Staff is friendly an helpful if need anything but I noticed...

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1Thank travelpickle
Cleburne, Texas
Reviewed 26 November 2014

Decently maintained location and great access to downtown Austin without much traffic. Decent price for an Austin motel. Breakfast both mornings was good. The only negative is navigating Austin streets to get to the motel. Getting out is easy and a big positive for me. This is the second time I've stayed here and plan to return on my next...

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Thank Jason R
Plano, Texas
Reviewed 13 August 2014

Once again Choice comes through on a comfortable, clean and relaxing stay. juan was very helpful and gave me a deal on our room. Hotel was clean and I had aa very relaxed stay and good nights sleep. breakfast was good but I think the dining area was a little small for the amount of guest that may stay there....

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Thank jim m
Dallas, Texas
Reviewed 25 April 2014

Stayed Just one night so really wasn't expecting much out of it.. quiet hotel friendly staff. Everything was fine, only complaint was my friend and I had to wait about 20 mins for front desk to appear to check us out.

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Thank unknown u
Thomas O, General Manager at Quality Suites Downtown South, responded to this review

Good day! Thank you for taking the time to review our property. It is with this information that we are able to improve our service and facility, so thanks again for taking time from your schedule to help us improve. I am sorry no one was at the front desk to check you out in a timely manner, I have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Suites Downtown South

Address: 1701 E Saint Elmo Rd, Austin, TX 78744-1007 (Formerly Comfort Suites Downtown South)
Region: United States > Texas > Austin
Price Range: $123 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Downtown South 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Suites Downtown South Hotel Austin
Comfort Suites Austin
Austin Comfort Suites
Quality Suites Downtown South Austin, Texas
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Downtown South staff and other travellers.
1 question
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Ruidoso Downs, New Mexico
8 months ago

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Questions? Get answers from Quality Suites Downtown South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“odd number rooms are on the side facing the parking lot”
  • bathroom
  • door to room
  • two double beds, couch and desk
 of 5 bubbles soxskier, 20 Oct 2016 | Read review
“Room 309 smells terrible!!”
 of 5 bubbles erin464, 9 Oct 2016 | Read review
“I would suggest and East facing room, away from the freeway as it is quite close if you are a light sleeper.”
 of 5 bubbles snowtiger9, 3 Aug 2016 | Read review
“Ice machines are located on floors 1 and 3 only.”
 of 5 bubbles michaelmV8065CU, 7 Mar 2016 | Read review
“Do not stay here!”
 of 5 bubbles 603kl, 18 Jan 2016 | Read review
5 of 5