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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The staff and management take your hospitality seriously at this Courtyard. Was surprised at how courteous and attentive they were; especially the front desk at check in. Thank you for a great stay.
Hotel is convenient to the tech center and close enough to the...More
Terrible Experience , Stay there on Saturday night , The Shower floor was very slippery my husband was almost about to slip , Also we found Ant Pile in one of our friend room , when we highlight this to reception they said they cannot...More
Thank Sofia H
Response from Jeremy S, General Manager at Courtyard Austin North/Parmer LaneResponded 2 weeks ago
I am very sorry that you had a negative experience at our hotel. We strive to provide an exceptional experience for all of our guests and take guest service very seriously. I hope you will consider us on your next visit to Austin and appreciate...More
Let's start with the positive the ladies at the front desk were very friendly and welcoming they all had great customer service.
The negative first let me say the lady at the bistro who worked the night shift was not customer friendly at all I...More
Response from Jeremy S, General Manager at Courtyard Austin North/Parmer LaneResponded 3 weeks ago
Thank you for the excellent feedback regarding your recent stay with us. I am very sorry that you experienced these problems and I assure you we take guest service very seriously and will use this as an opportunity to get better. I am happy to...More
Pleasant experience!! Had to have someone fix TV and they were able to get to it in few minutes and extended a courtesy complementary. Front desk has pleasant staff and keep up the good work!! Treatment of Platinum customers is reasonable.
Response from General M, General Manager at Courtyard Austin North/Parmer LaneResponded 30 October 2017
Thank you for your feedback regarding your recent stay at Courtyard Austin North/Parmer Lane. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
My stay is beyond horrible comparing to my other stays in Marriott. First of all, room service staff directly opened my door in the early morning, even without knocking. My wife and I were roused abruptly while we were sleeping. We felt unsafe and our...More
Thank Jian T
Response from Jeremy S, General Manager at Courtyard Austin North/Parmer LaneResponded 6 October 2017
I am very sorry for the intrusion you experienced from housekeeping, I understand that is frustrating. The policy is to always knock prior to entering the room and I will review this with the team members to ensure they are knocking loudly and announcing themselves....More
USD 61 - USD 196 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#35 Romantic Hotel in Austin
Family Rooms ,
Number of rooms
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