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Hilton Garden Inn Austin North

630 reviews
#48 of 204 Hotels in Austin
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Traveller (42)
Room & Suite (177)
Pool & Beach (23)
Overview
  • Excellent61%
  • Very good23%
  • Average10%
  • Poor2%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Austin North
Special Offer: Double Points, Every Stay
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Rooms
26 Feb.27 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (630)Write a Review
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373
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64
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24
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All reviewshour fitnessfront deskcooked to order breakfastgreat hotelround rockbreakfast and dinnereasy accessgreat stayclean roomsbusiness tripbusiness centerenjoyed my stayconvenient locationbed was very comfortablefitness centerfree breakfasthgi
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71 - 75 of 619 reviews
Reviewed 20 May 2017

Authentic staff and wonderful hotel. Thank you Bobbie for being such a nice person. I was actually going through a few personal hard times; you personality brightened up my days. I look forward to staying here again.

Review collected in partnership with Hilton Garden Inn
Thank Chris_Scully
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 22 May 2017

Thank you for taking the time to share your detailed feedback with us. It was great hearing that Bobbie had a positive impact on your stay. We hope to have the opportunity to welcome you again and make your future stays five stars.

Reviewed 19 May 2017

The good: On the whole, the hotel was nice, if not a little difficult to get to. Okay...it was really difficult to get to. It is about 8 miles from Downtown Austin, so if you are tourist it could be inconvenient. We did not care...More

Thank Catori76
Management response:Responded 20 May 2017

Im sorry to hear about your recent stay with us, it seems we dropped the ball on multiple issues during your stay. I will review your comments with the staff in hopes of never repeating this type of experience again. If you choose our property...More

Reviewed 17 May 2017

Nice hotel. Very clean and friendly staff. Stayed here twice will more than likely stay again. Convenient location. Restaurants and things are not too far. The Domain is roughly 8 mins away. Downtown is 15 mins.More

Review collected in partnership with Hilton Garden Inn
Thank montrealw239
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 18 May 2017

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Austin North! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to...More

Reviewed 17 May 2017

The hotel is nice and clean but the staff went the extra mile. Bobbie Coverman and Alysa were amazing customer service providers. The ice machines were not keeping up with demand and they personally helped fill my coolers all weekend long with a smile. I...More

Thank Layton B
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 17 May 2017

Dear Layton, It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit.

Reviewed 7 May 2017 via mobile

Very nice clean hotel. Great Wi-Fi, easy access, nice pool area. Most of my meetings were North so this hotel allowed me to bypass a lot of the Austin traffic. Extremely friendly staff. Would definitely stay here again next time I'm in Austin.

Thank Mike M
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 8 May 2017

Mike, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 104 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#19 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 104 - USD 262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#19 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (42)
Room & Suite (177)
Pool & Beach (23)
Dining (19)
Amenities (36)
Business Centre & Event Rooms (3)
Questions & Answers
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Forrest F
22 March 2017|
Answer
Response from Brian J | Reviewed this property |
Looking at the hotel's website's photos - it does look as though there is one next to the pool. It also looks like they have some rooms with jacuzzis.
0
Votes
Room Tips
"Choose a room at the back of the hotel so you don't hear traffic all night"
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"Back side of the hotel - front side lights are bright!!"
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"Ask for one that the AC works in...and away from the highway."
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"Top floor, away from highway is best."
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