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Four Seasons Hotel Austin

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Traveller (264)
Room & Suite (127)
Dining (42)
Overview
  • Excellent76%
  • Very good14%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“trio restaurant”(43 reviews)
“lady bird lake”(128 reviews)
“lobby lounge”(24 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
Offers from Four Seasons Hotel Austin
Special Offer: Suite Special - 15% Off
Hotel packages
Offers from Four Seasons Hotel Austin
Special Offer: Suite Special - 15% Off
Hotel packages
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,945)
There are newer reviews for Four Seasons Hotel Austin
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1,932 results
Traveller rating
1,437
285
142
50
18
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1,437
285
142
50
18
Show reviews that mention
All reviewstrio restaurantlady bird lakelobby loungetown lakelake viewluxury hotelroom servicefavorite hotelthe congressbeautiful propertythe location is perfecthappy hourheart of downtownlive musicconvention centerspafs
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21 - 25 of 1,932 reviews
Reviewed 1 March 2018

Its a nice hotel but not particularly special. Great Location and staff is generally tries to be helpful but lacks some knowledge. Its expensive but the price doesn't match the quality and service level you would expect for the money you pay.More

1  Thank statestreet96
Response from fsaustin, Hotel Manager at Four Seasons Hotel AustinResponded 1 March 2018

Dear statestreet96, We appreciate you taking the time to provide us feedback about your recent stay. I am disappointed to hear that the service you experienced was not at the level one would come to expect from a Four Seasons. We strive to not only...More

Reviewed 28 February 2018

management very very poor!!! did not get to our suite until after 5 pm .. check in was at 3 pm..we had our reservations for over one month.. will never stay at a four season hotel again. Paid over 900.00 for this sorry roomMore

Review collected in partnership with Four Seasons
1  Thank joebabu2018
Response from fsaustin, Director of Rooms at Four Seasons Hotel AustinResponded 3 March 2018

Dear joebabu2018, Thank you for taking the time to complete a TripAdvisor review as well as filling out our internal survey. As learning from our guests' feedback is crucial to our success, I would like to connect via phone to discuss your experience further. I...More

Reviewed 26 February 2018 via mobile

Perfect hotel for weekend retreat ... the staff is extremely friendly and able to really go out of their way to provide the highest service. State of the art fitness center with brand new machines nice spa area and steam room. Highly recommend going for...More

Thank Christian G
Response from fsaustin, General Manager at Four Seasons Hotel AustinResponded 27 February 2018

Dear Christian, Thank you for taking the time to provide a review of your recent stay, I am pleased to hear that you enjoyed your experience. We look forward to welcoming you back soon! Sincerely, Rob Hagelberg General Manager

Reviewed 24 February 2018 via mobile

We stayed two nights and it was beautiful. Cozy and comfortable room with giant TV and balcony. Be sure to get a water view. City view is not great. The service of each person that works here is what made it outstanding. Liz and Tony...More

Thank Finztotheright
Response from fsaustin, Director of Rooms at Four Seasons Hotel AustinResponded 26 February 2018

Dear Finztotheright, Thank you for sharing such wonderful and constructive feedback about your recent visit to the hotel. I will be sure to personal share your kind words with our Concierge and Housekeeping teams, providing attentive service is our primary goal and I know they...More

Reviewed 21 February 2018 via mobile

Located near the convention center, the hotel is in the heart of downtown Austin. Of course, you get the five-star treatment of the Four Seasons, the rooms are nicely decorated and the screen on the room television is much larger than a typical hotel. Lobby...More

Thank McFerrid
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 471 - USD 1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Austin
#3 Business Hotel in Austin
#3 Luxury Hotel in Austin
#6 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 471 - USD 1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Austin
#3 Business Hotel in Austin
#3 Luxury Hotel in Austin
#6 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (264)
Room & Suite (127)
Dining (42)
Pool & Beach (38)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Questions & Answers
Ask a question
Dratti
29 January 2017|
AnswerShow all 7 answers
Response from fsaustin | Property representative |
Hi Dratti, While the city no longer offers Uber, we have found Ride Austin to be a wonderful alternative. Not only is it a non-profit but it was created by a former Uber Executive. As the hotel does not have a shuttle to... More
1
Vote
redgoose
24 January 2017|
AnswerShow all 4 answers
Response from Col A | Reviewed this property |
No remodeling at present.
0
Votes
redgoose
8 January 2017|
AnswerShow all 4 answers
Response from fsaustin | Property representative |
Yes, the pool is heated to 82 degrees year-round. We do not have tennis courts but our Concierge would be happy to provide recommendations for nearby public courts. We hope to have the opportunity to welcome you soon!
0
Votes
Room Tips
"Stay at the Fairmount in Austin."
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"City view is a parking lot view as you'd imagine from such a low hotel."
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"see if you can overlook the lake, you can see the bats in the summer"
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"Lake side or city, both are great"
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