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Hilton Garden Inn Austin Downtown/Convention Center

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Traveller (144)
Room & Suite (169)
Dining (36)
Overview
  • Excellent37%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“easy tiger”(19 reviews)
“top floor”(69 reviews)
“valet parking”(68 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,331)
There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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Traveller rating
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Show reviews that mention
All reviewseasy tigertop floorvalet parkingwithin walking distanceper nightsixth streetnice hotelaustin downtownnight lifebreakfast buffettwo blocksvalet servicebars and restaurantslocation is greatbusiness tripwould definitely stay here againcapitol building
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291 - 295 of 1,303 reviews
Reviewed 8 September 2016

A hotel that is close to 6th Street so it's close to the action.....if you think 6th Street is the action! I was expecting it to be but all I found were grubby bars selling drinks out of dirty glasses and playing good music too...More

Thank neilajones
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 8 September 2016

Dear neailajones, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels...More

Reviewed 8 September 2016

This hotel isn't in the little pocket of hotels that surround the Convention Center, but that is what makes it "off-center." Management made sure our group had 100% satisfaction guarantee, they serve a GREAT breakfast (with amazing views), and it's extremely clean. Beds were most...More

Review collected in partnership with Hilton Garden Inn
Thank Vincent V
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 14 September 2016

Dear Vincent, Thank you for your wonderful review and we are thrilled to hear about your excellent experience and how well our staff took care of you. We appreciate you selecting our hotel for your groups stay in Austin and welcome you back in the...More

Reviewed 7 September 2016

The hotel is nice and our room was recently redone. The room was clean and fresh. The tub did not drain well. Room had view to the south that was not bad. We did not use the gym or the restaurant (we were there only...More

Review collected in partnership with Hilton Garden Inn
Thank pjccpa
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 7 September 2016

Dear pjccpa, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with valet parking and our elevators being slow. At Hilton Garden Inn, we...More

Reviewed 6 September 2016

The hotel is right off 35, so the view off the one side is not great, but it is very near 6th street and within walking distance of campus. The bar is nice, unfortunately the restaurant and room service are closed from 12 to 5...More

1  Thank avery131
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 7 September 2016

Dear avery131, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Blake Doran

Reviewed 6 September 2016

Hotel was very nice, staff was nice, everything was nice...until my wife and I got breakfast. My wife had been told it was complimentary, I just had a coffee and my wife got an omelet...then as we walk out, an employee stops us and asks...More

Review collected in partnership with Hilton Garden Inn
Thank Brandon D
Response from GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 7 September 2016

Dear Brandon, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 188 - USD 468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 188 - USD 468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Austin
#66 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (144)
Room & Suite (169)
Dining (36)
Pool & Beach (22)
Amenities (41)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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arigatone
18 October 2017|
AnswerShow all 5 answers
Response from SWCed | Reviewed this property |
A small outdoor pool only.
1
Vote
Cathy W
25 September 2017|
AnswerShow all 6 answers
Response from ktuttle99 | Reviewed this property |
There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More
1
Vote
labber1000
22 June 2017|
AnswerShow all 6 answers
Response from Carol M | Reviewed this property |
No they do not.
1
Vote
Room Tips
"Anything away from the elevator. Any room I have been in here was very quiet."
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"Corner rooms have a sofa for $6 upgrade/night but a TINY bathroom"
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"Choose roows in the opposite site of the interstate."
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"High up and facing the state capital"
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