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Hilton Garden Inn Austin Downtown/Convention Center

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#49 of 197 Hotels in Austin
GreenLeadersGold level
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Hilton Garden Inn Austin Downtown\/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center
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1,156 Reviews from our TripAdvisor Community

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Showing 1,131: English reviews
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New Cumberland, United States
Reviewed yesterday NEW

Hilton Garden Inn in Austin Texas is conveniently located. I attended a conference at the Convention Center which is only four blocks away. Accommodations were clean and comfortable. Very little traffice noise or interior noice so I slept very well. There are many restaurants and bars with lots of entertainment within walking distance, not to mention the walking/biking trail along...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank V9193JOnancym
Hawaii
HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017

This was my first trip to Austin and I am very pleased with my choice of the Hilton Garden Inn. Location is within walking distance of all of Austin's hot spots--shopping, music scene, great restaurants. Wonderful hotel staff, very friendly & helpful. This property is a great value. Nice large rooms, refrigerators, microwave, Keurig coffee pot, updated decor, clean property,...

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Helpful?
1Thank theoze
About Hotel's Favourite Review
Management response:

Hello theoze, Thank you for your most recent review and we appreciate your business. Location is key in the Austin market and our location has the best of both worlds. Luckily, our location has access to all the restaurants, museums, music venues, bars/night life, parks, downtown activities, The University of Texas, I H 35, and the Austin airport will benefit...

McAllen, Texas
Reviewed 2 days ago NEWvia mobile

This hotel was steps away from 6th street. Right next to the convention center. And Surrounded by all sorts of restaurants! It was a bit pricey. I would say definitely Get a room higher up to avoid the noise all night.

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Helpful?
Thank carrie s
Management response:

Hello Carrie S, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best, Andy Preslar, General Manager

Reviewed 3 days ago NEWvia mobile

This location has all the things you could want in a hotel. Check in was easy and the staff was friendly. The room was updated and very clean. I'm not sure how new the updates are but it seemed like no one else had ever stayed there. The store by the front desk has all the essentials. Mortin,allergy meds,water, Starburst...

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Helpful?
Thank Brandy W
Management response:

Hello Brandy W, Thank you for your most recent review and we appreciate your business and loyalty. Location is key in the Austin market and our location has the best of both worlds. Access to all the restaurants, museums, music venues, bars/night life, parks, downtown activities, The University of Texas, I H 35, and the Austin airport will benefit each...

Dallas, Texas
Reviewed 4 days ago NEW

Arrived 3 hours early and the friendly staff let us check in. The heated outdoor pool was clean and refreshinget. Our room was very clean, great decor and comfy. Everything about the hotel, our stay and valet was perfect.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kristinmD4030GP
Management response:

Hello kristinmD4030GP, Thank you for your wonderful review and I appreciate your business. Austin is a wonderful city and we are glad that you had the opportunity to explore the Live Music Capital of the World. Location is always critical while choosing your hotel during your travels and we are pleased that our specific location was your choice out of...

Reviewed 1 week ago

I stayed recently for a conference and really enjoyed it! The accommodations were very relaxing and quiet, I liked the way the rooms were decorated. The room was clean and comfortable. The staff was very, very friendly and helpful. The location is great walking distance to restaurants and shops. The only think that was annoying was the valet only parking...

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Helpful?
Thank Kuhllikethat
Management response:

Hello Kuhllikethat, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best, Andy Preslar, General Manager

Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Hard to get the wet soap dish in the shower where I went to place the soap when we arrived out of my mind...was it the yucky shower water of the previous occupant or the housekeeper who forgot to dry it? After day one staying at the hotel, the wet used towels piled up in the corner of the shower...

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Helpful?
Thank PlatinumHoney
Management response:

Dear PlatinumHoney, Thank you for taking the time to share your experience with us. I am truly sorry that this was your experience with us and I am looking deep into this matter. I will ensure that we take swift and just action to make any necessary corrections so that we will always remain what we have become known for,...

alexandra, United States
Reviewed 1 week ago

great place to stay for SXSW when you want a break. the location is great and the room is of the highest quality. The internet was completely useless, but the room was quiet and dark when I needed to sleep

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sonyag232
Management response:

Good afternoon sonyag232, Thank you for taking the time to share your experience about your recent stay at our hotel. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best, Andy Preslar, General Manager

Dallas, Texas
Reviewed 2 weeks ago

We had delightful stay at the Hilton Garden Inn because the staff was friendly and the location was great. Our room had a great view of Austin. The Garden Inn had a wonderful breakfast with a chef preparing an omelet to your making. It is very close to 6th street and the Austin Convention Center. The waterfall Jacuzzi was amazing.

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Helpful?
Thank Sandra K
Management response:

Hello Sandra K, Thank you for sharing your "5 Star" review! I am happy to hear you found your stay to your satisfaction. We are glad that you have received the experience and extraordinary service that you deserved. We look forward to welcoming you back to our property in the future. Have a wonderful day! Best, Andy Preslar, General Manager

Boston, Massachusetts
Reviewed 2 weeks ago

I've stayed at better Hilton gardens. The Pool is too small fir an adult to swim in - about 10 ft long (no, I wasn't expecting Olympic length, but..). Vending machine charges $4 for coffee. Good location, but there are plenty of better choices nearby.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kandasamy R
Management response:

Hello Kandasamy R., Thank you for taking the time and sharing your experience. I appreciate your feedback which allows us to continue to improve our products and services for you and all future guests of ours. Best, Andy Preslar, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: $254 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Cheap Tickets, Priceline, HotelsClick, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hilton Garden Inn Austin Downtown/Convention Center Texas
Hotel Style:
#5 Green Hotel in Austin
#66 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Downtown/Convention Center staff and other travellers.
3 questions
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Bend, Oregon
9 days ago
Chicago, Illinois

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Questions? Get answers from Hilton Garden Inn Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a great view of Austin skyline.”
  • Great view of Austin!
  • Very comfortable room.
 of 5 bubbles mskents, 15 Mar 2017 | Read review
“Ask for a High up City view”
 of 5 bubbles 942BrianD942, 18 Feb 2017 | Read review
“Ask for a view of the capitol, otherwise you will overlook a parking lot”
 of 5 bubbles theoze, 12 Feb 2017 | Read review
“Rooms on the east or south side may be quieter but it is Austin and outdoor music is part of the city ambiance.”
 of 5 bubbles 84Hokie, 6 Jan 2017 | Read review
“5th floor is best. We were on the 4th floor and could hear people above us.”
 of 5 bubbles sjsnedecor, 5 Jan 2017 | Read review
5 of 5