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Courtyard Austin-University Area

166 reviews
#134 of 202 Hotels in Austin
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Traveller (41)
Room & Suite (19)
Pool & Beach (5)
Overview
  • Excellent22%
  • Very good22%
  • Average29%
  • Poor11%
  • Terrible16%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Reviews (166)Write a Review
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All reviewsaway from the roadgreat view of downtownhand towelsmarriott pointsminor issuessmall fridgerooms are comfortableroom numberaustin tripthe hotel stafflight sleeperpleasant stayfront desk staffgreat customer serviceeasy accessexcellent stayfitness center
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11 - 15 of 162 reviews
Reviewed 14 September 2017

We had a four night reservation and checked out the very first morning. Wouldn't have stayed at all, but we arrived at midnight after a long day of traveling. The room was disgusting. Stained furniture, stained wallpaper, sticky surfaces, greasy filmed windows, dirty fingerprints on...More

Thank chb176
Response from James P, General Manager at Courtyard Austin-University AreaResponded 15 September 2017

Thank you for reaching out and sharing your experience. I am sorry to hear that we didn't meet yours or our expectations. I will be addressing your concerns with the leadership team on property to ensure this was an isolated instance as we pride ourselves...More

Reviewed 6 September 2017

Stayed at this hotel while we dropped our son off at UT. Very close to everything we needed and easy access to airport. The hotel was very nice and the service was excellent. We will plan to stay here whenever we visit.

Thank Card2015
Response from James P, General Manager at Courtyard Austin-University AreaResponded 21 September 2017

Thank you for your wonderful review of our staff and property. We look forward to having you back when you come visit your son at UT.

Reviewed 1 September 2017

I booked into this hotel after my flight to Houston was cancelled due to bad weather resulting from Hurricane Harvey. I took a flight to Austin instead and so had an unexpected stay in Texas' state capital city. The hotel looked a little dated on...More

Thank AlanTexas
Response from James P, General Manager at Courtyard Austin-University AreaResponded 21 September 2017

Thank you for taking the time to review the Courtyard property. We appreciated the opportunity of hosting you due to the cancellation of your flight. I am glad you had the chance to experience all the amenities of the property and the hospitality of our...More

Reviewed 9 August 2017 via mobile

This Marriott is dated and is nothing special, but it certainly did the job of needing a convenient place to stay and crash out at, and we could Uber downtown for under $10. The rooms were cleaned pretty well, the sheets and towels were good,...More

Thank CaseyChloeAlex
Response from James P, General Manager at Courtyard Austin-University AreaResponded 10 August 2017

Thank you for taking the time to review our property. I am sad to hear that the room condition was less than perfect as we pride ourselves on delivering a clean, fresh and inviting atmosphere for our customers. We will certainly investigate your concerns and...More

Reviewed 22 July 2017 via mobile

I like to stay at this Marriott Courtyard because if it's location. It is easy access to Hwy 290 and I-35. The traffic in Austin is worse the Dallas and Houston, which is why I like this location. I can get to it easily driving...More

Thank VickieJean
Response from James P, General Manager at Courtyard Austin-University AreaResponded 27 July 2017

Thanks for taking the time to review our property and we appreciated the opportunity of hosting you. I am pleased to hear our location is ideal for your needs. You are correct, it is an easy on and off location for all local activity in...More

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Traveller (41)
Room & Suite (19)
Pool & Beach (5)
Dining (2)
Hotel & Grounds (42)
Bathroom (10)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
About
Awards & Recognition
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Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 92 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 92 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Questions & Answers
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