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Candlewood Suites - Austin Arboretum-Northwest

CandlewoodSuitesUSD 117*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites - Austin Arboretum-Northwest
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88 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Start your review of Candlewood Suites - Austin Arboretum-Northwest
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Springfield, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I had a pleasant stay and their rooms were very clean. Like amazingly clean! They have soft carpet, comfortable beds, fast wifi. No breakfast included, but I was aware of this when I checked in. Their closets are large enough to turn into a fun hiding area for the children to play in and entertain themselves. I would stay here...

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Helpful?
Thank Tishia C
About Hotel's Favourite Review
Cedar Park, Texas
Reviewed 3 weeks ago

Nice room for a pre wedding poker night. Pool was nice also. Loved the availability of the small kitchen for snacks. We rented the room for a small group of friends ansd we were not dissapointed. Scheduled this visit on the fly but They were able to accommodate us on short notice. Great Value.

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Helpful?
Thank kajimural
Toronto, Canada
Reviewed 30 March 2017 via mobile

Staff was friendly room was decent. No breakfast provided and free parking and Wi-Fi. Only stayed one night the linen felt clean but the cover for the duvet was a little dirty or stained it's hard to tell. Because when I got back to the room I was extremely tired already so I didn't care much. The place is really...

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Helpful?
Thank blue0skye
Tacoma
Reviewed 20 March 2017 via mobile

We travelled to visit our daughter. It could not have been a more convenient location. It was right next door to her apartment complex. But, I was on vacation, I like a little pampering-it doesn't have to be much, but at least make my bed and clean the bathroom. I've gone back over the website to see if there is...

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Helpful?
Thank Neva T
IHGService, Guest Relations Manager at Candlewood Suites - Austin Arboretum-Northwest, responded to this review

Hi Neva T, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward the level of service rendered by our hotel staff members including our location serving its purpose for your travel needs, I regret to learn that the housekeeping schedule, which was designed specifically for extended stay...

texas
Reviewed 14 March 2017

I needed a place to stay during a remodel and searched all over for the right fit. This is perfect. For those of you who need the typical hotel continental breakfast each breakfast and a nice lobby - go somewhere else. My room is clean, very well appointed, and the staff couldn't be nicer. I can cook what I need...

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Helpful?
Thank keeshaf
San Antonio, Texas
Reviewed 7 March 2017

Most people want to have a hotel they feel at home, this one is not one of them. The prices do not include breakfast and the rooms are a little too small to be called suites. I arrived at this hotel by chance, having made the reservation at the wrong hotel inadvertently. Decided to stay as was too tired. Bad...

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Helpful?
Thank Ricardo R
IHGService, Guest Relations Manager at Candlewood Suites - Austin Arboretum-Northwest, responded to this review

Hi Ricardo R, Thank you for your recent stay and for taking the time to leave us with your feedback. I regret to hear that your time with us was less than desirable. Allow me to apologize for any inconvenience you may have experienced due to our air conditioning system and the noise levels. We always strive to provide our...

Reviewed 1 February 2017

I was in Austin for work. In the morning I called a rideshare to get me to the office, but the driver got lost. The front desk staff got on the phone a few times to try and direct him, but no success. Finally, the General Manager Jamie grabbed his car keys and said "I'll give you a ride". I...

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Helpful?
2Thank Richard D. C
Ropesville, Texas
Reviewed 27 January 2017 via mobile

This is a great place to stay at an affordable price. I was only scheduled to be in Austin a couple of days, so I really didn't use the kitchen area, but it was nice to have. The amenities were as nice as the expensive locations a mile away, and I had no need for a breakfast as it was...

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Helpful?
Thank cathym578
Dallas, Texas
Reviewed 16 January 2017

I booked the Candlewood for a several day business trip in Austin. Pricing was competitive. I was looking for a suite, and the room is nice sized with a decent bed and TV. No bad smells, and it was clean. The was sufficient china and silverware for my needs. There were enough plugs to recharge all my electronics. The noise...

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Helpful?
Thank J P
Rochester, New York
Reviewed 3 January 2017

We stayed here for 4 nights. It's clean and the rooms are comfortable. There's nothing outstanding, but the staff was helpful and we had ever hinges we needed.Overall a good value for the price. The hotel has a variety of items that you can borrow such as corkscrews, games etc. No tedious sign out sheets, very low key.

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Helpful?
Thank Redelfiedog

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Candlewood Suites is not your traditional hotel, and that is the best part! At the Candlewood Suites Austin Arboretum NW we put the amenities where they really count; in the rooms! That means a suite with a full kitchen and plenty of space to stretch out! Each suite has a full kitchen complete with microwave, full sized refrigerator and all your utensils and pans to cook with. Work efficiently at your executive desk with two separate phone lines, free hi speed internet, check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy a DVD borrowed from the hotel in your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. In the Candlewood Cupboard you can purchase meals, snacks, and sundry items at value prices. ... more   less 

Additional Information about Candlewood Suites - Austin Arboretum-Northwest

Address: 9701 Stonelake Blvd, Austin, TX 78759-6534
Region: United States > Texas > Austin > Northwest Austin
Price Range: $142 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Austin Arboretum-Northwest 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Candlewood Suites - Austin Arboretum-Northwest Hotel Austin
Candlewood Austin
Austin Candlewood Suites
Candlewood Suites - Austin Arboretum-Northwest Texas
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Austin Arboretum-Northwest staff and other travellers.
4 questions
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Savannah, Georgia
Saint Charles, Missouri
Saint Charles, Missouri

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Questions? Get answers from Candlewood Suites - Austin Arboretum-Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For wheelchair accessibility, get the first floor as the elevator can be cumbersome for wheelchairs, luggage...”
tishiac, 6 May 2017 | Read review
“Top floor was quiet”
keeshaf, 13 Mar 2017 | Read review
“Try a different hotel first”
RicardoR114, 6 Mar 2017 | Read review
“If you want your room to be even quieter, avoid rooms over-looking the car park”
jacobg92, 2 May 2016 | Read review
“We had a Basic Suit: Queen Bed with sofa (nonsmoking) no. 133.”
  • Bedroom
  • Relaxing part of room
pavels701, 27 Jan 2015 | Read review
5 of 5
CandlewoodSuites
USD 117* /night
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HotelQuicklyUSD 163
Booking.comUSD 117
Hotwire.comUSD 118
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*Disclaimer
Prices are for 1 room, 2 adults
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