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Comfort Suites NW Lakeline

138 reviews
#109 of 204 Hotels in Austin
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Traveller (26)
Room & Suite (22)
Dining (4)
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Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor7%
  • Terrible1%
Travellers talk about
“cedar park area”(2 reviews)
“night clerk”(4 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)Write a Review
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Traveller rating
69
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LanguageEnglish
69
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10
2
Show reviews that mention
All reviewscedar park areanight clerkroom was cleanfirm mattressyogurtthe breakfast arearesearch blvdtwo queen bedscoffee tablewould definitely stay here againvery nice stayplenty of hot waterminute drivemini fridgethe entire hotelnext morningstayed for one night
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31 - 35 of 136 reviews
Reviewed 16 April 2016 via mobile

Heavy smoke smell when you enter the lobby and elevator. Room also smelled but not as bad I Could hear the highway noise quite a lot . Cannot close the curtains so the blinking signs outside is coming right inside your room Wifi is really...More

Thank michelle51313
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 19 April 2016

Hi Michelle51313- Thank you for staying with us and letting us know about your experience. We are very sorry that you were not satisfied with your stay. We know how important Wi-Fi is to our valued guests, and we try to listen to our reviews,...More

Reviewed 27 March 2016 via mobile

Stayed here for 3 nights as part of a family trip in TX w/ our young adult children. Room was clean, but is a little worn & could use a few updates. As others have mentioned there are no towel racks in the bathroom which...More

Thank Janell D
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 30 March 2016

Dear Valued Guest- Thank you so much for staying with us during your recent family trip to Texas. We hope you enjoyed your time in the Lone Star state! We are paying attention to all of our guest reviews and are working now to update...More

Reviewed 26 March 2016 via mobile

Stayed for three nights while visiting family and the Austin sites. Our room was clean and looked freshly remodeled but the bathroom could have used a new tub/shower... it worked fine but was old and dated looking. Breakfast was great and water and lemonade were...More

Thank andersbeme
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 30 March 2016

Dear Valued Guest- Thank you for staying with us and for your review on TripAdvisor. We appreciate your feedback. We are currently in the process of refinishing the bathrooms and adding new amenities. We are reading all of our guest reviews and are making the...More

Reviewed 24 March 2016

Very clean rooms, and friendly staff. The shower was great, until we didn't have hot water for two mornings in a row! When we complained, we were told that "the hotel is full so the hot water is running low." Are you kidding me? Later,...More

Thank Kimberly A
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 25 March 2016

Hi Kimberly- Thank you so much for staying with us and for letting us know about your experience. We are very sorry that you were not satisfied with your stay. We did host one event back in November during the Thanksgiving holiday for a guest...More

Reviewed 24 March 2016

This is a great facility! Ericka at the front desk was extremely accommodating, cheerful, and helpful - a true asset to your staff! The hotel is very clean and our room was spacious! Breakfast was great and again everything was kept clean and refilled. A...More

Thank Sharon T
Response from Meghan B, General Manager at Comfort Suites NW LakelineResponded 25 March 2016

Hi Sharon- Thank you so much for staying with us and for your review on TripAdvisor. We are happy to hear that you enjoyed our rooms and breakfast. Erika is an amazing young lady and we are very proud to have her as a member...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
USD 88 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Austin
#16 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 88 - USD 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Austin
#16 Family Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (26)
Room & Suite (22)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Hayley L
12 April 2015|
Answer
Response from Meghan B | Property representative |
Hi Hayley- Thank you for your question. At this property, you must be 21 to rent a room. Hope to see you soon! Thanks again!
0
Votes
Room Tips
"If you want of view of anything, ask for a room ending in an even number."
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"Away from the freeway/elevator."
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"We were on the third floor and seemed a good spot to avoid highway/road noise"
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"Call Ahead ALWAYS or go online!"
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