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Courtyard Austin Northwest/Arboretum

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#85 of 197 Hotels in Austin
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Courtyard Austin Northwest\/Arboretum
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256 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Austin Northwest/Arboretum
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Showing 248: English reviews
Atlanta
Reviewed 18 June 2014

The hotel itself was typical Marriott Courtyard - nice if a little worn around the edges. I will say that the food in the cafe is not good at all. The rooms are comfortable and well appointed and the bed is comfortable. The lobby is comfortable and modern for a quick meeting or cup of coffee. The location is very...

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Helpful?
Thank tsc1
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for choosing the Courtyard Austin Northwest and for taking time out of your schedule to review us on tripadvisor. We understand that you have many choices within Austin and we are glad that you chose us. First, let me apologize for the less than desirable experience that you had with the food in the cafe. I can assure...

Yorktown, Virginia
Reviewed 27 May 2014

I do not write reviews except on the exceptional occasion, I feel businesses should always do their best, but sometimes you are fortunate to encounter a staff such as the folks at this hotel. We were in town for a triathlon. Son, daughter in law and 2 grand babies under age of 2 and me, Granmomma. Yes, wow. We had...

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1Thank Dee Kay S
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for your wonderful compliment and your decision to stay with us in the Austin-area. We hope that our staff has the privilege of welcoming you again soon!

Johannesburg, Gauteng, South Africa
Reviewed 26 May 2014

I stayed at the Courtyard by Marriott Austin hotel during my recent business trip to Austin. What a marvellous, clean and well-appointed hotel. The staff not only gave me a warm welcome but they also made my stay a memorable one. This is value-for-money gem in Austin and grand by any standards. If only the hotel group could ensure that...

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Thank Tebogo K
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for taking time out of your day to write a review for our hotel after choosing us for your Austin trip. We strive to deliver excellent service and I am glad to hear that we were able to exceed your expectations in this regard. We hope that whenever you find yourself in the Austin-area again, that you choose...

Seattle, Washington
Reviewed 3 May 2014

Lots of nearby restaurants that are great as well as a Whole Foods just across the street and a Target at the second light. The staff was excellent. I was checked in by a young woman whose name I can't remember but I believe it started with an A (long dark hair, glasses, very attractive, of a very exotic nationality).....

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2Thank CristianoPA
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Cristiano, Thank you for taking the time to provide us with your comments about your recent stay with us. This information will be passed on to our staff to help celebrate the exceeding of your expectations. In the meantime, I will forward the noise information on to our capital planning team for upcoming projects at the hotel. Thank you again...

Houston, Texas
Reviewed 29 April 2014

We stayed at the Courtyard Arboretum one night for a friend's wedding. We were taken care of promptly by friendly staff and our rooms were clean and quiet. There was a high school orchestra staying in the hotel that same weekend, but we were able to sleep soundly. There is a bistro where you can order breakfast and other snacks...

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Thank Ana P
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for your feedback and choosing our hotel while in the Austin-area. We would love to welcome you again to refresh your stay at our property!

LaPlace, Louisiana
Reviewed 22 April 2014

Enjoyed our stay at the Courtyard on Easter weekend. The front desk had Easter eggs in a little basket on it with some candy goodies and an assortment of Easter decorations in the lobby. The staff was very friendly and always willing to help in any way they could. Recommended places to eat within walking distance which was good for...

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Thank jellylan
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to share your thoughts on our hotel with Tripadvisor. We are glad that we were able to give you a little break from traveling while enjoying the Easter weekend. Our hotel staff prides itself on the service that it delivers to our guests and I know that they will be glad to read this...

Brazoria, Texas
Reviewed 21 April 2014 via mobile

Seriously I can't imagine anyone complaining about this hotel. It's in a wonderful location and the price we got at booking.com was wonderful for our 3 night stay. The staff was superb. Indoor pool was nice. They met all or needs with nothing but a genuine attitude. Everywhere we went was such an easy quick drive. I'm definitely sticking with...

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Thank Kimmo44
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for your very kind words and choosing us for your Austin travel needs. We look forward to welcoming you with open arms again soon!

Katy, Texas
Reviewed 17 April 2014

Well I just got off the phone with the front desk of the hotel. I was calling because I secured reservations (through PriceLine) for 2 rooms last night for the upcoming weekend.I was calling to request 1 room with a King and the other with 2 beds and that they be on the same floor. Our family uses Price Line...

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1Thank Cdee1965
Natalee U, Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for taking time out of your schedule to fill out a survey on Trip Advisor. I am truly sorry that we did not meet your expectations. It is our goal to ensure that each guest experience is of the highest quality. I apologize for any inconvenience leading up to your stay however I do hope that we were...

Tucson
Reviewed 3 April 2014

Recently, my wife and I were in Austin for a doctor appointment the following day. We had already made reservations for a handicapped accessible room at another hotel close to the doctor's office. When we arrived at that hotel about 10PM, the room they gave us was NOT handicapped accessible and the desk clerk could not find one available in...

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Helpful?
1Thank Ronald S
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Ronald, Thank you for your comments and for staying with us at the Courtyard Austin Northwest. I am very excited to hear that we were able to exceed your expectations and more importantly, that Amina did such a great job. We pride ourselves on our service and on our great associates like Amina for doing what they can to make...

North East, Pennsylvania
Reviewed 31 March 2014 via mobile

From the moment we arrived we were treated warmly and graciously. The valets were helpful and informative about parking options (a self-park garage is very close—you can avoid the more expensive hotel parking charges by using the garage, or you can opt for the convenience of having your car brought to you with a phone call). The front desk employees...

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Helpful?
Thank PAHRN
Aaron K, General Manager at Courtyard Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to review us on tripadvisor and choosing us as your hotel of choice in the Austin area. We greatly appreciate your wonderful feedback and hope to welcome you to our hotel again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEWLY-RENOVATED! Just 15 minutes from downtown Austin, the renovated Courtyard Austin Northwest hotel is located in the heart of the Arboretum area at the corner of Mopac and Highway 183. Our brand-new hotel rooms with modern décor, flat-screen TVs, microwaves/mini-fridges and free WiFi are enjoyed by business travelers and families alike. Our high-tech lobby offers greater flexibility with media pod work spaces, free WiFi, media library and access to news and weather via our touch-screen GoBoard(R). The Bistro features Starbucks coffee and provides guests with healthy food & beverage options in the morning and evening dinner service with cocktails. Stay active with our indoor pool and gym or relax on our outdoor patio. A short drive to The Domain, guests of our Austin Arboretum hotel can visit top retailers and high-tech companies such as IBM, Dell and Oracle. With rates typically lower than downtown options and our convenient location to top Austin sites, Courtyard Austin Northwest hotel is the ideal choice for your next trip to Austin. ... more   less 

Additional Information about Courtyard Austin Northwest/Arboretum

Address: 9409 Stonelake Blvd, Austin, TX 78759-6514
Region: United States > Texas > Austin > Northwest Austin
Price Range: $170 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin Northwest/Arboretum 3*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Courtyard Austin Northwest/Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
Austin Marriott
Austin Courtyard
Courtyard Austin Northwest/Arboretum Texas
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Austin Northwest/Arboretum staff and other travellers.
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Questions? Get answers from Courtyard Austin Northwest/Arboretum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Demand a microwave in your room.”
 of 5 bubbles , 27 Jan 2017 | Read review
“4th floor is top”
 of 5 bubbles lucycan, 11 Jan 2017 | Read review
“We stayed on the third floor. The desk clerk told me that there was no one above us but birds.”
 of 5 bubbles barrythill50, 4 Jan 2017 | Read review
“Ask for a quieter room away from Hwy 183. Highway traffic is quite loud.”
 of 5 bubbles Italianyogi65, 25 Oct 2016 | Read review
“Find another hotel if you are looking for value”
 of 5 bubbles Retire2020, 8 Sep 2016 | Read review
5 of 5