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Best Western Plus Austin Central

Expedia.comUSD 103*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Austin Central
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
McAllen, Texas
Reviewed 3 April 2017

For what I got I paid way too much I there's a motel 6 two blocks down that is half the price and has the same gratitude you will get here the lobby is nice and they have a good breakfast but the cost is way to high and the front desk is not so friendly

Review collected in partnership with Best Western
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Helpful?
Thank Richard M
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

We truly regret your stay fell short on your expectations and apologize for the complications you encountered at our hotel. Providing excellent service is very important to us, and we are very sorry we did not deliver this standard. It sounds like we have some supplemental training opportunities with our team to ensure this is improved in the future. Thank...

Reviewed 25 March 2017

The hotel was clean and the beds were comfy the pillows were the best part of it all. My kids did use the pool even though we did go early this March it was warm enough they were able to use the pool for an hour. That part was good. Check in was quick and easy and we were able...

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Helpful?
Thank Jennifer R
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

We are so sorry to hear that your stay was less than what you expected for a relaxing family weekend. We do understand your disappointment and trepidation to return given the events you encountered. Unfortunately, your stay coincided with the South by Southwest music Festival. Most of the hotels during this time frame are at full capacity. We always take...

Halifax
Reviewed 6 March 2017

Very nice clean hotel, very much value for money. The breakfest was one of the best I have had at a BW, lots of choices. Location is double edged sword, easy to get to off the freeway but a bit out of the down core but nothing too bad with a vehicle. Overall, great little hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Mike E
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

Thank you for your wonderful review of the Best Western PLUS Austin Central. Our convenient access from I-35 and Highway 290 is what makes our location ideal. We are a just a short car ride from the business district and all that Austin has to offer. We are glad that you enjoyed a delicious meal with us. Breakfast is the...

Clovis, New Mexico
Reviewed 21 February 2017

This hotel was recently remodeled and it shows! The staff is very courteous and helpful too. When I need utensils to eat my leftovers, they were there for me. When I needed water and there was no available fountains, they helped me with that as well. Would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank henrychung03
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

Thank you so much for your glowing review of the Best Western PLUS Austin Central. We are pleased to know that the remodel of our hotel did not go unnoticed. We took the time to pay attention to every detail. We want to assure each guest enjoys a comfortable and memorable stay with us. Our staff strives to tend to...

Dallas, United States
Reviewed 21 February 2017

I just can't give this place a better review because the beds were rock hard. They were so uncomfortable, they actually hurt me. I could barely move or walk or work the next day. I had to wake up early and walk and stretch and massage my hips before I could even get my day started, let alone go to...

Review collected in partnership with Best Western
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Helpful?
Thank C8121ACrobertaa
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

We are so sorry to hear that you were not pleased with the bed in your room and any discomfort this caused. We wanted to assure you that the beds in all the rooms are brand new gel top mattresses. They are designed to support your back like a firm mattress while fitting your body's contours for a restful sleep....

Lovington, New Mexico
Reviewed 13 February 2017

Great stay! Definitely would return. Staff was very helpful and I even forgot my debit card and ID at the front desk when I checked in and the guy at the front desk brought it to our room! Rooms were clean and comfy.

Review collected in partnership with Best Western
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Helpful?
Thank alejandram214
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

Thank you for your wonderful review of the Best Western PLUS Austin Central. We are thrilled to know that our staff went above and beyond to leave such a lasting impression. They go to great lengths to assure that our guests have everything they need, including forgotten debit cards and ID! We are happy that you enjoyed a comfortable and...

Lyford, United States
Reviewed 13 February 2017

To much noise into late hour of the morning. Had to put out personal CC twice once when made reservation on line. Second when checked in to much redundancy this is why our personal information get compromised.

Review collected in partnership with Best Western
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Helpful?
Thank 808enriqueg
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

We do apologize for the noise ​that affected​ your stay with us. I am certain a quick call to the front desk would have resolved this issue quickly and you would have been able to enjoy a quieter, more relaxing stay. Our staff ​strives to exceed your expectations and ​is happy to help in any situation they can to assure...

Houston, Texas
Reviewed 12 February 2017

This used to be a Ramada Inn and it was 'OK'. Next think I knew it was a BW Plus and what a difference! It's like the entire place was transformed, and the staff is great. The beds are comfortable, the room is quiet, and the bathrooms are great too. I've stayed here 3 times since it was re-branded and...

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Helpful?
Thank dm1628
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

Thank you for your excellent review of the Best Western PLUS Austin Central. We are under new ownership and are putting our best foot forward. Our friendly staff is there to cater to any needs or wants our guests may have. We are happy to know that room exceeded your expectations. We like to consider ourselves a home away from...

Pottsville, Pennsylvania
Reviewed 10 February 2017

Very short drive to most Austin Attractions. The hotel had what I needed in my road trip. Decent breakfast. Liked the Late / Cappuccino machine. Good Wi-Fi. Clean room and comfortable beds. Had laundry facility.

Review collected in partnership with Best Western
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Helpful?
1Thank amkhol
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

Thank you for your wonderful review of the Best Western PLUS Austin Central. Our convenient access from I-35 and Highway 290 is what makes our location ideal. We are a just a short car ride from the business district and all that Austin has to offer. We are glad that you enjoyed a delicious meal with us and that the...

San Antonio, Texas
Reviewed 2 February 2017

Very bad location of town, not a safe side of town did not know that when booking. I did not feel safe when arriving at night and walking from my car to hotel doors. I was later told it is a very bad aside of town.

Review collected in partnership with Best Western
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Helpful?
Thank 288bernicem
jonnyrh, General Manager at Best Western Plus Austin Central, responded to this review

We are so sorry that you did not care for the location of our hotel. We would like to assure you that the Best Western PLUS Austin Central and it's location are very safe. Our convenient access from I-35 and Highway 290 is what makes our location ideal. We are a just a short car ride from the business district...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whether you are traveling for business or pleasure, enjoy some downtime at our Best Western Plus® Austin Central hotel. We are conveniently located off I-35 just 10 minutes from downtown, the University of Texas, Dell Medical Center and the University of Texas Arena. Our non-smoking Austin hotel gives you easy access to vibrant city life and rejuvenating comfort. Join us Monday through Thursday evenings for our Manager’s Reception and savor cocktails and snacks Stay in touch with free Wi-Fi, cool off with a swim in our pool or lounge on our sun deck for the afternoon. Refuel each morning with our free full hot breakfast bar and get going with a workout in our fitness room. Mobility accessible rooms are available as well as a business center and meeting space. ... more   less 

Additional Information about Best Western Plus Austin Central

Address: 919 E. Koenig Lane, Austin, TX 78751-1504
Region: United States > Texas > Austin
Price Range: $146 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Austin Central 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Ramada Austin Central Hotel Austin
Austin Ramada
Best Western Plus Austin Central Texas
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Austin Central staff and other travellers.
4 questions
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4 months ago
4 months ago
Weeki Wachee, Florida
over a year ago

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Questions? Get answers from Best Western Plus Austin Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the fourth floor, and it was quiet (no noise from highway, air conditioning, other rooms, etc).”
Visitor2075, 22 May 2017 | Read review
“Location, A/C, Soft bed.”
franzo392, 8 May 2017 | Read review
“Clean, bug free rooms, Hot breakfast, Complimentary HH”
franij210, 6 Apr 2017 | Read review
“We stayed on the 4th floor and that was not a quite floor at all.”
jenniferrQ7492JZ, 24 Mar 2017 | Read review
4 of 4
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USD 103* /night
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Prices are for 1 room, 2 adults
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