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Fairfield Inn & Suites Austin-University Area

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Fairfield Inn & Suites Austin-University Area
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58 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Austin-University Area
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Showing 56: English reviews
San Antonio, Texas
Reviewed 7 March 2016

My wife and I spent one evening at this hotel during Engineers Week in Austin. It was very convenient to get to and from the AT&T executive conference center at the University of Texas at Austin. The hotel staff was very friendly and took care of us very well.

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Helpful?
1Thank downingwd
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear downingwd, Thank you very much for staying with us! We truly appreciate your business and we are happy to see that you had a great stay with us! Next time you are in town, please look us up again and try the Bistro inside the Courtyard next to us. We offer a 25% discount for all of our Fairfield...

El Paso, Texas
Reviewed 1 March 2016

The staff was friendly. The room was clean and quiet. The internet worked well and the breakfast had nice options. The lobby is a bit small but there is a computer for printing boarding passes and for checking the internet. Overall an excellent value.

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Helpful?
Thank daniel b
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Daniel b, Thank you for your feedback on your stay with us. We are happy to hear that you had a great stay with us. Hope you had time to check out the Courtyard by Marriott next door and the great food and beverage offerings they have available. Did you know that as a Fairfield Inn guest you are...

Saint Augustine, Florida
Reviewed 29 February 2016

First of all, I am a brand loyal customer and have stayed at many Fairfield Inns. This one by far is the worst I've stayed at. The location is next to the interstate so it's noisy. When we checked in the desk staff was pleasant and quickly checked us in. The room however was another story. The beds looked like...

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Helpful?
Thank cmjba
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear cmjba, Thank you very much for the feedback in regards to your stay with us. I completely understand your frustrations in regards to the location of the hotel and the challenges you had with the room and breakfast. Please accept our sincere apologies. We will go back and ensure that the information we provide you in the rooms are...

El Paso, Texas
Reviewed 25 February 2016

Front desk staff were extremely friendly and helpful. Great check in using mobile app; the keycard was actually waiting for me at the front desk as promised. Older building adjacent to a newer looking Courtyard. Room was clean with simple updated décor. TV and cable channels were fine. Small, functional bathroom. Good shower. Comfortable bed. Pretty good free in-room WiFi....

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Helpful?
Thank ScottEP
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear ScottEP, Thank you very much for staying with us and for your feedback. I am glad to hear that you had good stay with us. The Courtyard next door is very convenient and has a Bistro in lobby that offers 25% off all food and beverage to Fairfield Inn guests! I am glad to see that you enjoyed the...

College Station
Reviewed 21 February 2016 via mobile

Very clean and nice rooms. The customer service really stood out. They went above and beyond to make you feel welcome. They were very knowledgeable of the area and things to do. They even referred me over to a partner hotel for a complimentary craft beer tasting. Great place and staff.

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Helpful?
Thank Badluck711
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Badluck711, Thank you very much for staying with us. We are delighted to see that you had a great time with us. We hope you enjoyed the craft beer tasting at the Courtyard next door. We hope to see you back soon! Regards

Pittsburgh, Pennsylvania
Reviewed 18 February 2016

Hotel looks recently renovated. Rooms are EXTREMELY clean, Great Breakfast included. Good location near Downtown but not in Downtown and easy highway access. Most impressed with the staff. After reading the 'quite bad would not recommend review' I was leary but was pleasantly surprised. Really folks, I think that review was from a disgruntled guest who was looking to complain...

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Helpful?
Thank Anne B
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Anne B, Thank you so much for staying with us and for your feedback. We are so happy that you enjoyed your stay with us. We hope to see back very soon. Kind Regards

Spring, Texas
Reviewed 9 February 2016

Good location if visiting UT without the downtown prices. Comfy bed and pillows, true with the Marriot line and low noise on first floor. It was nice to have a warm breakfast. Sarah T. provided the best service ever, went above and beyond to accommodate my requests; she deserves a raise or an award. We will return when visiting that...

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Helpful?
Thank Jennifer H
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Jennifer H, Thank you so much for the great feedback. I am happy to see that you had a such an amazing stay! Sarah is a true work of art and she is very passionate about her work and her guests. I will definitely make sure that she knows about this very kind compliment. Hope to see you back...

Bellevue, WA
Reviewed 7 February 2016 via mobile

This place looks very nice in the pics but it is absolutely not worth the cost and I would not recommend staying here. The people above us obviously had children, who were very loud (jumping off bed onto floor) around 7am. I complained to a man at the front desk since we are staying another night and he said there...

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Helpful?
Thank sakurachristie
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear sakurachristie, Thank you for your feedback. I would like to connect with you in person to discuss the issues with the staff engagement you had. Would you please provide me with you information at werner.mostert@cymaustin.com? Kind Regards

Dallas, Texas
Reviewed 23 December 2015

Clean, Reasonable priced. Good location. What more can I say. Close to downtown. Highway noise isn't that bad. Staff is nice and professional . What more could you ask for? There is a restaurant across the street that is convenient. You could pick worse places to stay. In this area, this is one of the better choices.

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Helpful?
Thank Collinslc4141
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear Collinslc4141, Thank you for the feedback you have provided and also for staying with us. We are happy to hear that you enjoyed your stay with us. We hope to see back again. Regards

Palm Coast, Florida
Reviewed 9 December 2015

The service here was good. Great breakfast, easy check-in, and average room. Not much in terms of amenities... I went to the hotel next door for a drink. It's right next to a highway, but still pretty quiet.

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Helpful?
Thank nboutot
Werner M, General Manager at Fairfield Inn & Suites Austin-University Area, responded to this review

Dear nboutot, Thank you very much for your feedback and for staying with us. I am happy to hear that you enjoyed our service and breakfast. I am glad you were able to utilize our Courtyard next door for a drink. We hope to see you back in the very near future! Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Fairfield Inn & Suites Austin-University Area, less than ten minutes from downtown, is a great alternative to downtown hotels with less expensive rates, free breakfast and Wi-Fi! Located at Exit 238A of Interstate 35, our hotel sits three miles from University of Texas, offering convenience unmatched by other University of Texas Austin hotels. Start your day right with a hearty free deluxe breakfast and kick back at our indoor pool or fitness center. Spend the day getting work done at nearby offices like Dell, Applied Materials and IBM or staying productive onsite with free Wi-Fi access. Find a little Austin adventure at any of the area attractions nearby, including Zilker Park, and the lively nightlife of 6th Street and downtown. In each of our 45 rooms, discover unparalleled relaxation: brand new LCD TVs, the Marriott Bedding Package and creative layouts ideal for group travel. Feel at home at the best of University of Texas-Austin hotels, Fairfield Inn & Suites Austin-University Area. ... more   less 

Additional Information about Fairfield Inn & Suites Austin-University Area

Address: 959 Reinli St, Austin, TX 78751-1506
Region: United States > Texas > Austin
Price Range: $128 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Austin-University Area 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Austin - University Area Hotel Austin
Fairfield Austin
Fairfield Inn Austin
Austin Fairfield Inn
Fairfield Inn & Suites Austin-University Area Texas
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Austin-University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid connecting room if you want to sleep well”
 of 5 bubbles 171eva, 12 Sep 2016 | Read review
“Ask for a room on a high floor away from the elevator. Use the Marriott app for early check-in.”
 of 5 bubbles Calgal2014, 26 Aug 2016 | Read review
“First floor at the end of the hall was convenient to parking lot.”
 of 5 bubbles MBrownfield, 20 May 2016 | Read review
“Nice suite.”
 of 5 bubbles downingwd, 6 Mar 2016 | Read review
“IF you have to stay here, request a room away from the interstate.”
 of 5 bubbles cmjba, 28 Feb 2016 | Read review
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