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09/07/2017 10/07/2017
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    Extended Stay America - Austin - Metro

    6300 US Hwy 290 East, Austin, TX 78723
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 104*
          USD 87*
          Great Deal
          USD 88*
          USD 88*
          Traveller (3)
          Room & Suite (10)
          Dining (1)
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          Overview
          • Excellent25%
          • Very good8%
          • Average20%
          • Poor8%
          • Terrible39%
          2 weeks ago
          “Pool”
          21 May 2017
          “Staying as close go 6th as we could get”
          Free Wifi
          Free Parking
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Austin - Metro
          Special Offer: Save up to 10% TODAY!
          Hotel deals
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          Radisson Hotel & Suites Austin Downtown
          2,053 reviews
          #39 of 203 hotels in Austin
           
          Hyatt Regency Austin
          1,990 reviews
          #17 of 203 hotels in Austin
           
          Best Western Plus Austin City Hotel
          1,024 reviews
          #24 of 203 hotels in Austin
           
          Hampton Inn & Suites Austin at The University/Capitol
          1,284 reviews
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (24)
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          1 - 5 of 24 reviews

          Reviewed 3 days ago

          Just feel like the cleanliness needs to step up. I won't stay here again for that reason. There should have been utensils in the rooms also. I've stayed at extended stays where there's kitchen supplies and this one had none. There's a lingering old smell...More

          Review collected in partnership with Extended Stay
          Thank Natasha D
          Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 3 days ago

          Thank you for your valuable feedback as it enables us to pinpoint areas for improvement and better enhance our services. I apologize for the unsatisfactory service you received from our front desk staff. Your comments have been shared with the particular team member as well...More

          Property's Favourite Review
          Reviewed 1 May 2017

          Was pleased when greeted by Clifton and Mesha they went the extra mile to make sure that I had all that I needed for my stay.Was supprised to find hot fresh coffee 24 7in the lobby Erin and Brett also was so polite and checked...More

          Thank james s
          Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 2 May 2017

          James, thanks so much for your glowing review of Extended Stay America - Austin - Metro. It’s our pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so I thank you for acknowledging...More

          Reviewed 1 week ago

          Receptionist was terrible. She had an attitude the whole time we spoke to her. After walking in to our room we decided not to stay anymore... did not touch anything. I asked for a refund and they would not give it to me bc the...More

          Review collected in partnership with Extended Stay
          Thank 909johannac
          Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 1 week ago

          Johann, we are extremely concerned to read your comments and apologize that our associate was rude to you. This is not the impression that we like our guests to leave with and it is not acceptable. We will redouble our efforts to ensure this does...More

          Reviewed 2 weeks ago

          We waited in the lobby for 30 minutes to check in while all front desk personnel were involved in an argument with another guest and their bill. When we finally walked into our non-smoking room it reeked of a nicotine smell. The room was dark...More

          Thank rockchalk1982
          Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 2 weeks ago

          Thank you for being our guest and providing your feedback. Please accept our apologies for the "unkempt" condition of your suite and the stale smell you reported in your review. Your comments will be shared with our team so we can address these issues immediately....More

          Reviewed 2 weeks ago

          The pool needs some cleaning, the gate for the pool has to be fixed and the chairs were ALL ripped. We booked this hotel because of the pool and couldn't get it because of the condition. Very disappointedMore

          Review collected in partnership with Extended Stay
          Thank E1432UAmariaa
          Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 2 weeks ago

          Thank you for taking the time to write a review of our hotel. We are so sorry for not being able to meet your expectations and truly regret the inconvenience caused. We take your comments seriously and will use them to ensure we consistently deliver...More

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          Hampton Inn & Suites Austin at The University/Capitol
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Dry Cleaning
          • Business Centre with Internet Access
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 77 - USD 119 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 84
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Extended Stay, Orbitz, Travelocity, Expedia, Hotels.com, Hotwire, TripOnline SA, Cancelon and Cheap Tickets so you can book your Extended Stay America - Austin - Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Texas >
          • Austin
          • Also Known As
          • Extended Stay Deluxe Austin-Metro Hotel Austin ,
          • Extended Stay Austin ,
          • Austin Extended Stay ,
          • Extended Stay America - Austin - Metro Texas
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          Traveller (3)
          Room & Suite (10)
          Dining (1)
          Pool & Beach (1)
          Hotel & Grounds (8)
          Bathroom (1)
          Nearby
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          7.86 km away
           
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          6.21 km away
           
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          Nearby Attractions
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          Questions & Answers
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          Room Tips
          "dont stay here"
          Read review
          "3rd floor was very quiet."
          Read review
          "Ask at time of check in about room cleaning, was told they clean once a week!"
          Read review
          "Don't stay here."
          Read review
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