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Holiday Inn Express Austin North Central

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142 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Austin North Central
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Showing 136: English reviews
Dallas, Texas
Reviewed 22 July 2014

this hotel is full of employee's that only believe in not helping the customer and taking any money in any way possible. do not give them your debit information as they will double charge you and then blame the doubled charge of another hotel causing you to find out where it came from. they will not give you numbers to...

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Helpful?
1Thank Clinton D
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Clinton D, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Houston, Texas
Reviewed 8 July 2014

We stayed over in Austin from Dallas. We were greeted by a nice staff member. We started the AC and left for few hours. On our way back, the AC was still not working, Sam called maintenance who was not in the building. I noticed there was no soap, and the control remote was broken so I went downstairs and...

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Helpful?
2Thank vessalpour
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear vessalpour, Thank you for taking the time to provide feedback on your stay. We truly regret to see that you did not fully enjoy your time as our guest. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the...

Dallas, Texas
Reviewed 19 June 2014

In Austin for a family reunion. Standard HIExpress, on interstate highway, not in very good neighborhood, nothing within walking distance. The hotel recommended a restaurant, but when we drove there it turned out to be a delivery/takeout only place. Stayed two nights, rate was changed for second night from amount we were told when we made the reservation even though...

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2Thank rwb513
Gainesville, Florida
Reviewed 15 June 2014

We stayed over in Austin for 1 night while traveling between Texas and Florida. We got this hotel via a Priceline Express Deal. The hotel staff was professional but the property is fairly rundown and not very clean. Our room was adequate. The location was right off the interstate, so convenient to drive to other parts of Austin but is...

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2Thank visvam
IHGCare, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear visvam, Thank you for taking the time to write a review regarding our hotel. I am pleased that you found our hotel staff professional and that our room accommodations suited your needs. However, it is regrettable that the condition of our facility did not meet your standards. I have taken your feedback into account and rest assured that it...

burleson,texas
Reviewed 2 June 2014

My husband and I go to Austin once or twice each year and always stay at this hotel. The rooms are always very clean and the service is excellent. Their breakfast selections are good. Their afternoon snack of fresh cookies and lemonade is very pleasant.

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Thank nanaju
Houston, Texas
Reviewed 18 May 2014 via mobile

I love that the place has a gym, breakfast, and business Internet area. The room is decently nice and the service was nice too. The location is close to IH35 but sometimes it's hard to find the entrance to the hotel. I typically feel that Holiday Inns are a great bang for your buck.

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Thank Michael P
David R, Director of Sales at Holiday Inn Express Austin North Central, responded to this review

Thank you for your response, as we keep improving our property . Your input is very important to us as we strive to keep improving and keep you coming back. Sincerely, David R. Director of Sales

Dallas, Texas
Reviewed 13 May 2014 via mobile

I picked this hotel as a place to stay overnight on a business trip based on my experience with a Little Rock Arkansas location. The hotel overall was clean, and the staff was very friendly. There was what I considered a minor issue with the restroom in my suite, but the staff handled it quickly, and actually gave me a...

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Helpful?
Thank cdburrus
David R, Director of Sales at Holiday Inn Express Austin North Central, responded to this review

Thank you for your comment regarding your stay at our hotel. We pride ourselves on customer service and guest satisfaction and we try on best to meet the needs of our customers. We look forward to your return and our Property. Thank you once again.

Houston, Texas
Reviewed 31 March 2014

Decently nice hotel that was clean and had free breakfast, parking and internet. Breakfast was decent but they had a wide selection of things to eat and the cinnamon rolls were great. Good front desk service and staff was accommodating and nice. We have stayed here several times before and sheets were a little rough this time but still a...

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Thank Vinhster
london
Reviewed 21 December 2013

We were drop ins and got a twin room promptly, with free wi-fi. The room was pleasant and well appointed and all fairly standard. The hotel is well located on the I 35. Staff were helpful and the breakfast was ok. Not much more to say really. We did stay in the Howard Johnsons down the road on our way...

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Thank Bluetax
Doha, Qatar
Reviewed 10 December 2013

Careful of the directions, as it is easily confused with similar property further south. Pleasant standard-issue hotel, clean and light, easy place to stay and meet local family. We had 2 rooms for the weekend, no problem, except a rather sassy morning manager who questioned my wife's credentials when she arrived separately. Great breakfast. A surprisingly nice touch: we checked...

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Helpful?
Thank Jeffrey T
Lesley E, Manager at Holiday Inn Express Austin North Central, responded to this review

We would like to thank you for your feedback, and are pleased you had a positive stay. Thank you for your business.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newest addition to the North Austin area is the beautiful Holiday Inn Express Hotel conveniently located off of the IH 35 and Hwy 183. This gorgeous hotel with 101 over sized guest rooms is within 10 minutes of downtown Austin where guests can enjoy the famed 6th Street, the Texas State Capitol, the Austin Convention Center, and the UT campus. The Holiday Inn Express is 20 minutes from Austin-Bergstrom Airport. In addition, we are less than 15 miles from Lake Travis, the Bob Bullock Museum/IMAX Theater, the Austin Children s Museum, and the Frank Erwin Center. Finally, there are several shopping malls within a ten mile radius. A few of the many companies located near us include MCI, Dell Computers, Applied Materials, Apple Computers, and Samsung. The Holiday Inn Express in North Austin is perfect for the business traveler. We offer complimentary high-speed Internet (both wired and wireless) access in all of the guest rooms. All of our guest rooms have spacious working desks with ergonomic chairs, and desk phones with speaker capabilities, data port, and voice mail. Each morning guests can enjoy our complimentary Express Start Breakfast, which includes fresh, warm cinnamon rolls, Smart Roast Coffee, and many more items that will more than satisfy any guest's hunger. Above all, the Holiday Inn Express Hotel s professional staff awaits the opportunity to attend to your every need. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Austin North Central

Address: 8500 N Interstate 35, Austin, TX 78753-5646
Region: United States > Texas > Austin
Price Range: $162 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Austin North Central 2.5*
Number of rooms: 101
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Also Known As:
Holiday Inn Express Austin North Central Hotel Austin
Holiday Inn Austin
Austin Holiday Inn
Holiday Inn Express Austin North Central Texas
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Questions & Answers

Questions? Get answers from Holiday Inn Express Austin North Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get far end, near end is right by highway”
 of 5 bubbles lonniew591, 17 Jan 2017 | Read review
“Stay away from the freeway side!”
 of 5 bubbles Schwartz-Family77096, 1 Jun 2016 | Read review
“Never, accept a room closed to the common smoking area !”
 of 5 bubbles davidesY77XM, 9 Apr 2016 | Read review
“Wait until construction is overto book a stay- the current state of the property leaves a lot to be desired.”
 of 5 bubbles MrzSHA, 8 Mar 2016 | Read review
“Besides the issue described above the hotel smells very bad. Don't try it.”
 of 5 bubbles Flopez78043, 10 Sep 2015 | Read review
5 of 5