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Holiday Inn Express Austin North Central

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Holiday Inn Express Austin North Central
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135 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Dallas, Texas
Reviewed 8 October 2016 via mobile

They were in the process of renovating the hotel, hopefully when it completes the hotel will feel a little newer. The rooms had a slight old smell. Beds were not very comfortable, both beds in the room were pretty sunken in at the middle. Everything did feel clean and safe. For the price, I would have hoped for more, but...

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Helpful?
Thank TravelsThere753
HIEAustinNC, General Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

North Canton, Ohio
Reviewed 8 October 2016

We stayed here in July 2016 for 4 nights. Usually Holiday Inn Express is much better than what we encountered at this location. One day our room was NOT serviced at all, even though we were gone for roughly 16 hours. We've traveled extensively around the world, and this was the first time such a thing happened. Not impressed. Room...

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Helpful?
Thank GeoffElliott
HIEAustinNC, General Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Reviewed 30 September 2016 via mobile

A colleague and myself stayed here after our rooms were cancelled at another hotel. The staff were very friendly and helpful. The room was decent however the bathroom door did not shut and there were no pillow cases on one of the beds. The hotel was undergoing renovations but there wasn't a lot of noise. We were told that there...

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Helpful?
Thank Deborah H
HIEAustinNC, Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff

Oakland, California, United States
Reviewed 29 September 2016 via mobile

My stay was very comfortable at the hotel, however, where are the electrical outlets in the room? As you can see by the photos, only one plug in the desk lamp, however, no other lamps had outlets, nor no walls had any accessible outlets except for far left hand side of bed. I had to insert the iron into an...

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Helpful?
Thank Michael P
HIEAustinNC, Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please note we are going thru renovation and promise to have more electrical outlets soon, we understand that it is very important for our guests to...

Dallas
Reviewed 14 August 2016

We stayed here last month and have reservations again for later this month. The site is in a good location for us in Austin. It is far enough from downtown to not be nearly as expensive as other hotels and has free parking, but it is still pretty close to downtown. If you've been to Austin, you know that traffic...

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Helpful?
Thank ChrisnSherry
Michael C, Front Office Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to let us know about your stay. We are pleased to know that you enjoyed your stay with us and that it was in a convenient location for you while you were in Austin. Thank you for your understanding while we are going through renovations, we are certainly looking forward to completing them as...

Reviewed 6 August 2016 via mobile

We had a great stay and a wonderful room! The staff was very friendly and allowed for us to check in an hour and a half early. Even though the hotel was under renovation, we had no problems with noise and were comfortable the whole time!

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Helpful?
Thank Rachel C
Michael C, Front Office Manager at Holiday Inn Express Austin North Central, responded to this review

Thank you for taking the time to tell us about your stay. We are thrilled to know that the staff was friendly and able to accommodate your needs. Thank you for staying with us while we are under renovation. We certainly do our best to minimize the impact it has on your stay. We hope to see you next time...

corpus christi
Reviewed 28 July 2016 via mobile

Wonderful customer service and sleeping accommodations for my wife and I. They really mad me feel like I was family, here. The general manager was a really nice woman that went out of her way to make sure that we were treated well. I thought it was just because of my good looks, but her and her staff were like...

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Helpful?
Thank Jay L
Michael C, General Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thank you so much for your five star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Staff

Keller, Texas
Reviewed 22 July 2016

Was here for High School State Finals. Good Hotel! Close to UT Softball Field. Would stay again. Breakfast was good. (pretty much the usual hotel breakfast) Clean and quiet. My room was clean, no issues. Would definitely stay again. If we make it to State again, would definitely stay here again.

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Helpful?
Thank Phoebe W
Michael C, General Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Guest, Thanks a lot for your wonderful review of our property. When a guest compliments our staff efforts it really boosts a morale of our employees. Once again thanks a lot. We hope you visit again. Regards Hotel Staff

Tucson, Arizona
Reviewed 21 July 2016 via mobile

As others have reviewed and management has answered, the location of the homeless shelter and the lack of information on parking prior to getting there were quite frustrating. Getting to downtown was scary and I don't think I would have tried if I was alone. That being said, the rooms were clean, the breakfast was good, and the staff was...

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Helpful?
Thank jogary1990
IHGService, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear jogary1990, Thank you for your feedback regarding your stay with us. We strive to provide a clean and comfortable place for our guest to stay as well as exceptional customer service with all of our guest needs. I am happy to learn you liked our clean rooms and breakfast that was served. I am sorry to hear some aspects...

Toluca Mex
Reviewed 1 July 2016

I found the price below average on the IHG website and I saw good reviews, so I decided to book a room. I was given a room just next to the construction area. Fortunately during afternoon and nights everything remained calmed, however early in the morning and during the day there was noise and different people getting in and out...

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Helpful?
Thank Blur_78
IHGService, Guest Relations Manager at Holiday Inn Express Austin North Central, responded to this review

Dear Blur_78, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newest addition to the North Austin area is the beautiful Holiday Inn Express Hotel conveniently located off of the IH 35 and Hwy 183. This gorgeous hotel with 101 over sized guest rooms is within 10 minutes of downtown Austin where guests can enjoy the famed 6th Street, the Texas State Capitol, the Austin Convention Center, and the UT campus. The Holiday Inn Express is 20 minutes from Austin-Bergstrom Airport. In addition, we are less than 15 miles from Lake Travis, the Bob Bullock Museum/IMAX Theater, the Austin Children s Museum, and the Frank Erwin Center. Finally, there are several shopping malls within a ten mile radius. A few of the many companies located near us include MCI, Dell Computers, Applied Materials, Apple Computers, and Samsung. The Holiday Inn Express in North Austin is perfect for the business traveler. We offer complimentary high-speed Internet (both wired and wireless) access in all of the guest rooms. All of our guest rooms have spacious working desks with ergonomic chairs, and desk phones with speaker capabilities, data port, and voice mail. Each morning guests can enjoy our complimentary Express Start Breakfast, which includes fresh, warm cinnamon rolls, Smart Roast Coffee, and many more items that will more than satisfy any guest's hunger. Above all, the Holiday Inn Express Hotel s professional staff awaits the opportunity to attend to your every need. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Austin North Central

Address: 8500 IH 35 N, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: $133 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Austin North Central 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Express Austin North Central Hotel Austin
Holiday Inn Austin
Austin Holiday Inn
Holiday Inn Express Austin North Central Texas
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Questions & Answers

Questions? Get answers from Holiday Inn Express Austin North Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the freeway side!”
 of 5 bubbles Schwartz-Family77096, 1 Jun 2016 | Read review
“Never, accept a room closed to the common smoking area !”
 of 5 bubbles davidesY77XM, 9 Apr 2016 | Read review
“Wait until construction is overto book a stay- the current state of the property leaves a lot to be desired.”
 of 5 bubbles MrzSHA, 8 Mar 2016 | Read review
“Besides the issue described above the hotel smells very bad. Don't try it.”
 of 5 bubbles Flopez78043, 10 Sep 2015 | Read review
“Choose a room on the south side of the hotel.”
 of 5 bubbles DenieceD, 13 Aug 2015 | Read review
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