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DoubleTree by Hilton Austin - University Area

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915 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEW

This hotel was a little pricey for me, but everything else was booked. They charged me $319 per night! ouch!! staff is courteous. rooms are clean and comfortable. location is great near interstate and UT. Parking is good and free. No free breakfast. free coffee and apples and oranges and cookies.

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Helpful?
Thank texastraveler361
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hi texastraveler361! Thank you for providing feedback and sharing your experience staying with us. We hope to see you again!

Fort Worth, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

clean, friendly, good size room. cute pool and outdoor area , with a separate door for the parking garage which was very convenient. would def stay again. would also ask for a room on the inside that overlooked the pool area. small patio tables were outside these rooms too, to sit and enjoy your morning coffee. very good location, right...

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Helpful?
Thank JustJon123
About Hotel's Favourite Review
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hi JustJon123! We're so happy to hear that you enjoyed spending your Spring Break with us! We hope you enjoyed your visit to Austin and hope to see you again the next time you're in town.

Pasadena, United States
Reviewed 4 days ago NEW

Nice hotel, nice size rooms, updated and modern furnishings and very nice bathroom. I was pleasantly surprised, all areas ie. lobby, bar, rooms very nice. Location was very close to the Capital building and down town areas for entertainment.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank donaldf454
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for taking the time to review your stay donaldf454. We're very happy to hear that you enjoyed our modern renovations, and we hope to see you again the next time you're in the area!

Hood River, Oregon
Reviewed 5 days ago NEW

The staff people were super nice but my stay was a little weird. The front desk asked if I wanted low or high, close to elevator or not - but didn't ask if I wanted to overlook a very noisy freeway. I ordered room service ... the pizza crust was like cardboard, so I mentioned that at the front desk....

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Helpful?
Thank NROA
ericchen2, General Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for taking the time to provide us with your honest feedback and please allow me to apologize regarding the issues you had experienced during your recent stay with us. We strive to provide the best service and most comfortable accommodation. We would like to re-earn your trust and loyalty and hopefully have another opportunity to be your hotel...

San Antonio, United States
Reviewed 5 days ago NEW

Wonderful staff, polite and very professional. Wonderful room with great lighting and atmosphere. Check-in was fast and efficient despite the large group that I arrived with. The room was filled with natural light and was surprisingly cool given the fact that it was 88+ degrees outside and we had just arrived after a food show. The breakfast, although pricey, was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John E
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear John, Thank you for your feedback, our team enjoys having the opportunity to go above and beyond for all of our guests. As you mentioned in your post, our staff is polite and professional, cook up a wonderful breakfast, and keep all of our guest rooms spotless for an enjoyable and relaxing stay. We look forward to welcoming you...

Corpus Christi, United States
Reviewed 1 week ago

I gave a 24 hour notice to the front desk and was charged an early check-out fee of $50. I called the 800-Hilton number and was referred back to the front desk. The first person said I would have to pay the whole night and the other charged me an early check-out of $50.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sandraaN2003YB
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for taking the time to share your experience, sandraaN2003YB. Beginning in November of 2015, DoubleTree by Hilton does require a $50 cancellation fee should a reservation be cancelled within 24-hours of check-in. The full room rate is only charged when less than 24-hour notice is given. We will do our best to make these terms and condition more...

Bangor, United Kingdom
Reviewed 2 weeks ago

Very good hotel with comfortable accommodation and friendly staff, but much better if you have a car as the hotel is a good 30 minute walk from the city centre and has no public transport connections. Taxis to and from the city are $9-12 and some of them a) don't know where the hotel is and b) play the 'I...

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Helpful?
Thank Cymru1964
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for taking the time to review your stay with us, Cymru1964! We appreciate your feedback and are happy to hear that our staff and accommodations made your stay enjoyable! We hope to see you again on your next visit to Austin.

Lafayette, United States
Reviewed 3 weeks ago

This hotel did not disappoint. The room was clean and well-appointed. I stayed for five nights and enjoyed my time there. The only downside is that it's right next to the road so there is some road noise (even with ear plugs), but that's not the hotel's fault; just something to be aware of.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 253alisonl
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued guest, We are pleased to hear about your enjoyable experience at our hotel. Our housekeeping staff takes extra time to ensure each aspect of our guest rooms as 100% perfect for the new guest arriving. We look forward to welcoming you back to our hotel again in the near future. -The Doubletree Team

Apex, North Carolina
Reviewed 3 weeks ago via mobile

Lots of flights cancelled due to weather on east coast and most hotels near the airport were sold out so I was happy to finally find a room here. The hotel was a pretty typical Double Tree. Not too far away from the airport or the city.

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Helpful?
Thank Mac D
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Hi Mac D. We're sorry to hear about your flight, but we're happy we still had rooms left to accommodate you! Thank you for taking the time to review your experience!

San Antonio, United States
Reviewed 3 weeks ago

This is the perfect hotel to stay at when you are visiting the University of Texas at Austin or the Frank Erwin Center. We were able to walk to both easily. Very clean. Looks new. Staff was exceptionally nice and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kathleenbE1731AB
Brooke B, Public Relations Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank you for sharing your experience kathleenbE1731AB! We're so happy to hear that our staff was helpful, and we will be sure to recognize them for their dedication to guest service. We're also happy you loved the new updates/renovations we've made! We hope to see you again the next time you're in Austin. Happy travels!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin - University Area provides homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions, including Austin's famed 6th Street. ... more   less 

Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702-1005
Region: United States > Texas > Austin > East Austin
Price Range: $210 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Cheap Tickets, Cancelon, Priceline, HotelsforEveryone, TripOnline SA, HotelQuickly and getaroom.com so you can book your DoubleTree by Hilton Austin - University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
DoubleTree By Hilton Austin - University Area Texas
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Austin - University Area staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree by Hilton Austin - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a better price than me. nice hotel though”
texastraveler361, 27 Apr 2017 | Read review
“Ask for a room NOT facing the freeway”
NROA, 26 Apr 2017 | Read review
“Ask for room at the back of the hotel away from the 35 interstate”
Cymru1964, 12 Apr 2017 | Read review
“choose one inside that overlooks the pool”
JustJon123, 5 Apr 2017 | Read review
“you need to pay for parking”
jamessJ9224MC, 20 Mar 2017 | Read review
5 of 5