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DoubleTree by Hilton Austin - University Area

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881 Reviews from our TripAdvisor Community

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Showing 867: English reviews
Start your review of DoubleTree by Hilton Austin - University Area
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Reviewed yesterday NEW

Easy walk to campus and Erwin Center for Girls STEM day at UT and for both the Women's and Men's Basketball game. Ease of access greatly outweighed pricing. Staff was very helpful at late night checkin and early morning checkout.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Eric D
Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 11 October 2016 via mobile

Best customer service ever! Austin is a city of friendly people and this hotel had the friendliest staff of any hotel I've ever stayed at. From the moment we arrived, when in the elevator, when returning, headed to breakfast-every staff member made sure to ask if everything was good and went out of their way to make it better. Clean,...

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Helpful?
Thank KJT_8
About Hotel's Favourite Review
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We are pleased to hear about your stay and glad our staff were able to make it such an enjoyable one. Each member of our team takes great pride in ensuring each of our guests enjoys there stay to their fullest. We look forward to your next trip to Austin to provide you another enjoyable experience! -The...

Fair Oaks Ranch, United States
Reviewed yesterday NEW

Hotel is very short walk to UT baseball field, football field, and the Drum. Also, the staff and accommodations are excellent. Have stayed at this hotel many times and plan on it more in the future. Depending on where your room is highway traffic and sirens are a problem so take a sound machine

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Thomas R
Austin, Texas
Reviewed 2 days ago NEW

Enjoyed great stay at the Doubletree, no complaints, would recommend, and have reservations to return. The staff was very professional and courteous. The room was very clean. Breakfast and dinner were great, would suggest the angus burger and fries.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 268herberts
Colchester, United Kingdom
Reviewed 3 days ago NEW

Slightly worried by its proximity to I35 we were surprised by how quiet the room was......until the window mounted air conditioning burst into life. Noisy and the maker of a cold arctic draught we were lucky enough to be visiting in a month when we could switch the thing off most of the time and cool the room down when...

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Helpful?
Thank kinwafu
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback about your stay at our property. As you mentioned we are located right next to 35 and very easy access to both north and south 35. We also have newly renovated room and a wonderful breakfast offered for our guests. -The Doubletree Team

Reviewed 4 days ago NEW

I was disappointed that the hotel was not within walking distance of downtown Austin as I had expected. I had hoped to be able to walk to nearby restaraunts and nightlife as a part of my stay. Also, the pool area was disappointing, small and you could hear the loud traffic.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jacquelinel522
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We apologize that our hotel was no located as close to downtown as expected. We do have several restaurants that are a short walk away from our hotel. We hope to be able to welcome you back to our hotel again in the near future. -The Doubletree Hotel

Michigan
Reviewed 1 week ago

We have stayed here 3 times in 6 months. The hotel rooms have been renovated and they are comfortable and clean. The staff is friendly even on after hours checkin. Right off highway, next to the university. Great location-no highway noise

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kenneth L
Management response:

Thank you for your kind words and taking the time to give us such wonderful feedback about our hotel. We are glad you enjoyed our recent renovations to our hotel and our staff. We hope that we will see you in the future.

Southern Wales, United Kingdom
Reviewed 1 week ago

Staff were amazing so helpful and friendly and gave recommendations on places to eat. Complimentary cookie was an awesome touch. Room was spotless and more than we expected. On site car parking was a bonus. Would stay here again and recommend. Thank you Double Tree AUSTIN university.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ian T
William S, Front Office Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Thank for taking the time to leave a response for a hotel. We are glad you enjoyed everything about your stay especially our delicious Doubletree cookies. We do hope the next time you come to Austin we can expect to see you back.

Reviewed 1 week ago

Have stayed at this location on several occasions. Always exceptional staff and service. Location is great to capital and businesses. Easy on/off I35. Restaurant next door open 24/7. Never been disappointed!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gaye H
Management response:

We do appreciate your kind response about your recent stay with us. Here at the Doubletree by Hilton Austin-University Area we strive to continue to offer all our guests the excellent service that you have come to recognize. We do enjoy your continued patronage with us and hope to see you more in the future!

Houston, United States
Reviewed 2 weeks ago

I was in a training seminar all week, I thought it was going to be an inconvenience, total opposite. Very near by express way, a few minutes from 6th street and downtown. Staff was very friendly! When you check in they greet you very well and ask if you would like a WARM cookie! Felt very comfortable and almost did...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank bettybT5833MF
William S, Front Office Manager at DoubleTree by Hilton Austin - University Area, responded to this review

We are glad that we could make being here for your training seminar so enjoyable. We as well enjoy our warm cookies and are glad to have them there at the forefront of our guest's arrivals to show we are committed to be your home away from home. We thank you for all the kind words especially for our staff,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin - University Area provides a homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions. ... more   less 

Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702
Region: United States > Texas > Austin > East Austin
Price Range: $207 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct and Cheap Tickets so you can book your DoubleTree by Hilton Austin - University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
DoubleTree By Hilton Austin - University Area Texas
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Austin - University Area staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree by Hilton Austin - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one not facing I-35”
 of 5 bubbles kinwafu, 26 Feb 2017 | Read review
“High room with a view to the west (city)”
 of 5 bubbles MarkV709, 16 Nov 2016 | Read review
“Get away from the highway side. Chose a room on the cemetery side.”
 of 5 bubbles SeaRicho, 10 Oct 2016 | Read review
“Tip: Don't stay there on the same day as the Longhorns' season opener.”
 of 5 bubbles BigG-28, 8 Sep 2016 | Read review
“Ask for the chocolate warm cookies when you arrive! Extra special gift, yummy!”
 of 5 bubbles Missypooh323, 17 Aug 2016 | Read review
5 of 5