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DoubleTree Suites by Hilton - Austin

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#22 of 200 Hotels in Austin
Certificate of Excellence
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DoubleTree Suites by Hilton - Austin
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918 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton - Austin
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Showing 907: English reviews
Fredericksburg, Virginia
Reviewed 1 week ago

This people friendly hotel exceeded my expectations. Rooms were large, clean and bright. Plenty of space to spread out and you gotta love the separate bedroom. Even included a small kitchen with nice appliances (we weren't there long enough to use). Staff was typical Texas friendly and accommodating. Didn't try the restaurant but the bar was well stocked and reasonable....

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Helpful?
Thank Fburgfoodie
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Fburgfoodie, I just wanted to say thank you for your review and comments about the facility and the staff. I hope next time you visit Austin you will return for a longer stay and get a chance to use the kitchen appliances and visit the restaurant! Hospitably yours, Jim Reist, GM

Reviewed 2 weeks ago

We had an amazing stay at the DoubleTree. Location was great, room was clean and spacious and the staff was awesome. We had a full sitting room and kitchen which was GREAT. I've stayed in many placed around Austin and this was by far my favorite.

Review collected in partnership with DoubleTree by Hilton
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Thank Megan L
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Megan, It is wonderful to read your review and see that you had a great stay with us! I loved your positive comments, but by far the best was that we became your favorite location in Austin to stay at! Thank you! Sincerely, Jim Reist, GM

Austin, Texas, United States
Reviewed 2 weeks ago

Very nice place to stay. Excellent staff and customer service. Room was spacious, clean and well maintained. The fitness center was well equipped and room service was excellent. Excellent location. I strongly recommend staying here.

Review collected in partnership with DoubleTree by Hilton
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Thank 289vanim
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear 289vanim, It always great to start off a morning reading a review like yours. Thank you for rating of the hotel and the comments about facility and especially the staff. I greatly appreciate you taking the time to recognize our hotel and our staff. Sincerely, Jim Reist, GM

Ohio
Reviewed 3 weeks ago

Stayed here three nights for business and liked it a lot. My King Suite on the HiltonHonors floor was enormous and well equipped. Bed was comfy, linens were good quality and plentiful, and the furniture and fixtures in my room were updated and in good condition. The staff is outstanding -- a mix of professional and attentive, yet also friendly...

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Thank GoodTravelers
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear GoodTravelers, I appreciate your review of the hotel and I am also sorry you had issues with the airline delaying your delivery of your luggage. I am glad my staff were able to help you and I hope it did not hurt your experience of Austin. It was great reading your comments about my staff and the hotel. Your...

Bayfield, Colorado
Reviewed 3 weeks ago

Hotel for legislators and I wasn't one. Staff at front desk were terrible. Poor Wi-Fi access; no soap in room; no toilet paper. No one in hotel would help with anything. Room was barely adequate. If you can avoid it don't stay here and think you are getting a very good Doubletree. It does not measure up.

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Thank jim a
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Jim A, I do not have any contact information for you so I certainly hope you will contact me to discuss your issues. I would never want someone to feel so let down by the hotel and my staff without us trying to assist them and make it right. Please feel free to call the hotel and ask for...

Nampa, Idaho
Reviewed 3 weeks ago via mobile

Nice place, wasn't as close to downtown as I thought-but, still in walking distance. The valet when we checked in was less than helpful but, the boys in the morning when we left were very sweet. Check in was quick & easy, & the gal was very pleasant.

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Thank SuzyQLA
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear SuzyQ LA, I wanted to thank you for your review and your comments. I appreciate your recognition of the staff who were great as well the comments of those on the evening valet. I certainly hope we will see you again and I will be sure that the evening valet also earn a positive comments from you next time...

Grand Junction, United States
Reviewed 3 weeks ago

The room was large, quiet, clean, and comfortable. The food and service in the restaurant was okay, not great. The front desk staff was friendly. The parking fee was $35 per day - too much - I paid more for parking than my rental car. I would stay at this hotel again.

Review collected in partnership with DoubleTree by Hilton
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Thank boz795
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear boz795, Thank you for taking the time to write a review and to mention the comfort of our rooms and friendliness of the front desk staff. Parking is at a premium in downtown Austin and our parking is 100% valet. Our hotel is one of the lowest priced downtown hotels for valet parking and to make as much room...

Houston, Texas
Reviewed 4 weeks ago

We stayed at this hotel on an overnight trip to Austin to catch a Bryan Ferry concert at Austin City Limits. While the hotel is conveniently located in downtown and the price was at the lower end of the downtown hotels (which was why we picked it), the hotel is in need of upgrading. The shower in our suite was...

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Thank nbrooks
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear nbrooks, I want to thank you for taking the time to write a review on the hotel. I certainly hope you enjoyed the Bryan Ferry concert. I apologize that you perceived the hotel was worn and needed updating. The shower stalls you mentioned that have wall tile and a fiberglass floor were completed in 2012 and I will relay...

Houston, United States
Reviewed 4 weeks ago

Overall, this is a good hotel with a great location if you are doing work in the capital buildings. Service was good, rooms are clean. My disappoint came in the amount of money the continental breakfast was or the breakfast buffets. Hotels would do well to lower cost a bit and get more customers than to charge more than one...

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Thank Lisa Annette S
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Lisa Annette S, Thank you for taking the time to review our hotel and for giving us honest feedback. I appreciate your positive comments about our location, service, and cleanliness. I will discuss with my chef the pricing on the buffet. We do normally cost and compare our price to make sure we are competitive. I do recognize that...

DURANT, United States
Reviewed 4 weeks ago

This hotel is in a great location and the service was just fine (we did not require any service other than check-in). Overall we felt like the hotel was just worn out and in need of some refreshing. The hotel smelled bad from the lobby to our room. Not sure what the cause is other than maybe dirty carpet. Linens...

Review collected in partnership with DoubleTree by Hilton
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Thank kristim477
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Kristi, Thank you for taking the time to write a review of the hotel. I do appreciate your opinions and your expression to us of the items that concerned you. I also appreciate your positive comments on the staff and location. I do feel the smells you experienced over the music portion of SXSW may have been created by...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1622
Region: United States > Texas > Austin
Price Range: $251 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
DoubleTree Suites By Hilton - Austin Texas
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony! I chose a room without one.”
495peggyb, 24 Apr 2017 | Read review
“Don't stay here.”
jima885, 3 Apr 2017 | Read review
“If you have a family get the suites with a living space between bedrooms.”
lisaannettes, 28 Mar 2017 | Read review
“Higher floor”
j0j0j0j0j0j0j0j0j0, 18 Feb 2017 | Read review
“Even numbered rooms face the incredible view of the Texas Capitol building. Great food in the restaurant”
727cjn, 15 Feb 2017 | Read review
5 of 5