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DoubleTree Suites by Hilton - Austin

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#23 of 200 Hotels in Austin
Certificate of Excellence
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DoubleTree Suites by Hilton - Austin
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837 Reviews from our TripAdvisor Community

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Showing 828: English reviews
Houston, United States
Reviewed yesterday NEW

The online rating showed this hotel to be a 4+ and it was... , The Doubletree staff was great at answering my questions when I made the reservation. The staff was great, helpful, and the room was clean. This all added to my getaway in Austin. Excellent value.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank S5742FUrandym
Seattle
Level Contributor
276 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 3 days ago NEW

I stayed at this Doubletree for a couple of nights on a business trip and overall it was fine. It's an aging hotel that might use a little TLC on the room styles, etc. but it was comfortable and clean. It was also convenient to have a Starbucks just 2 short blocks away and a 7-11 a block away. Note:... More 

Helpful?
Thank Valkyrie_Kate
Tyler, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Great location for a hotel, especially if attending a UT Football Game. The Restaurant has great food and good service, also has a lounge area. Efficient shuttle service! And always short wait for valet

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tom B
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for choosing us for the Thanksgiving weekend game this year. While it marked Coach Strong's last game, we are hopeful the changes we have seen since are the first steps to rebuilding a championship caliber team here. Hope to see you next year (hopefully with a much different outcome for the Horns!) Hook Em! More 

Cypress, Texas
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

The place is big. It is fairly close to campus. It has only valet and charges 35 dollars per day. It is older and shows it a bit. 15th street is getting busier and opening the doors to the balcony can be noisy. I went on a football weekend and they doubled the room rates. I will probably try something... More 

Helpful?
Thank utbeta
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for taking time to share your feedback. I apologize if our team did not provide the off property parking options for you. There are several lots and garages within walking distance of the hotel for those who choose not to valet. We hope too see you next season, and if there is a time we can be of... More 

Corpus Christi, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Staff at Front desk were very helpful. We arrived early evening on Thanksgiving, and looking for someplace to eat after traveling. She printed out a list of restaurants and times to help us make a decision. Decided to stay at Hotel and were not disappointed with the service or the food. Location convenient to UT and downtown. Overall, a great... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jeffsharonsmith
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

We were thrilled to be a part of your Thanksgiving this year. Holidays are those times when the memories are clearer and stronger and we are proud to be a part of yours for Thanksgiving 2017. We hope to see you next year! JB More 

Lubbock
Level Contributor
7 reviews
6 hotel reviews
Reviewed 2 weeks ago

The staff and hotel were great! It's a great location which along with the great service, makes for an excellent stay. I would highly recommend this hotel. I will stay again because of my expired CE always being positive.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank diamondgirllubbock
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for staying with us and sharing a review. We hope to see you again soon! JB More 

Charleston, South Carolina
Level Contributor
102 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago via mobile

Stayed Thursday-Sunday and the customer service here is top notch. From the time Ralph the concierge welcomed us to the time we left all positive interactions. The valets all say welcome home to you as they open the doors. The reception area was friendly and quick. We arrived at 9:30 am and I was prepared to sit in the lobby... More 

Helpful?
Thank E9
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for staying with us but even more so for sharing some words of praise for Ralph. He is a true industry veteran and has been welcoming guests to the DoubleTree Suites for more than two decades. I will be sure to share your comments at our next staff meeting to ensure Ralph gets the recognition he deserves. JB More 

1 review
Reviewed 2 weeks ago

Staying at the Double Tree is SWEET for two reasons: The suite accommodations are very spacious and includes a full kitchen. Very good for long-term business travel. The second reason is all about the Cookie!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank gloriasZ5215BD
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

While we certainly agree the cookies can't be beat, we hope our spacious accommodations are enough to win the heart of our business travelers. (Did I mention you can have as many cookies as you want....). JB More 

Goldthwaite, United States
1 review
Reviewed 2 weeks ago

The facility is a destination place and makes the guest feel special every day. The fitness center was excellent and the balcony was a nice place to relax in the evening. My room was spacious and had every comfort of home.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank elenah163
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for taking time to share a review. We hope to see you again the next time you visit Austin. JB More 

Level Contributor
2 reviews
Reviewed 2 weeks ago via mobile

I have stayed at the Doubletree for three consecutive years for a conference and was looking forward to seeing what they had done with the hotel. The lobby is nice but the chosen artwork, carpet, and deco throughout the building are unattractive and tacky. I'm very disappointed. The highlight was the comfy bed, but even that is not enough to... More 

Helpful?
Thank Crystal D
Joe B, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for your loyalty to DoubleTree Hotels and for sharing your feedback. Guest input, particularly from our return guests, is an important barometer for any hotelier. I believe your review pertains to the DoubleTree Hotel Austin which just completed an extensive renovation including their lobby. I will be sure to share your review with them as they are keenly... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1692
Region: United States > Texas > Austin
Price Range: $207 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
DoubleTree Suites By Hilton - Austin Texas
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors for less road noise”
 of 5 bubbles 159camilley, 14 Nov 2016 | Read review
“We overlooked 15th Avenue. Very quiet rooms at all times.”
 of 5 bubbles deirdrem142, 28 Sep 2016 | Read review
“High floor rooms offer a great view of the city.”
 of 5 bubbles RIFOSTER, 26 Sep 2016 | Read review
“Rooms 1110 & 1114 are 2 bedroom suites facing the capital building”
 of 5 bubbles Christina757VB, 24 Aug 2016 | Read review
“city view, high floor”
 of 5 bubbles sublimegrrl333, 22 Aug 2016 | Read review
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