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Hampton Inn Austin - Arboretum Northwest

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#15 of 197 Hotels in Austin
Certificate of Excellence
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Hampton Inn Austin - Arboretum Northwest
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863 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Austin - Arboretum Northwest
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Showing 852: English reviews
Baton Rouge, Louisiana
Reviewed 22 October 2015

Nice hotel but be careful of the charges .... they do not coincide with the rates you were given/promised. For a business meeting, be careful. The breakfast was good and the Wednesday happy hour was well done. Have a rental car, since there is little around the hotel for food and drink.

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Helpful?
Thank johnwV9021UY
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

johnwV9021UY, I do apologize if there may have been any confusion in regards to your reservation/stay with us. I personally pulled up your reservation and discussed the given rate for your room with my sales department. As discussed between our sales and your group contact, rates were decided amongst them and agreed upon. I do apologize that this had not...

Dublin, United States
Reviewed 19 October 2015

Room was comfortable and clean. The internet was easy to access and fast. The breakfast had a good assortment of items and provided gluten free choices - thank you for this. Access to my business destination was perfect.

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Thank Sherry G
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

What a wonderful review Sherry G! Thank you so much for taking the time to tell our future guests about your experience with us. I'm personally glad to hear that your room was to your satisfaction as well as our complimentary WIFI. Our breakfast here does have a lot of options and assortments, and we are pleased you were enticed...

Houston, Texas
Reviewed 19 October 2015

Great little hotel in excellent location. I have stayed at this property several times for business in this part of Austin. The hotel is always great. Rooms are clean and very comfortable. This is a quiet hotel if you have business in this area.The breakfast is good, they also have an outdoor pool for relaxing. There are plenty of restarants...

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Helpful?
Thank Bill38360
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Bill38360! Thank you so much for writing such a great review and for staying with us many times! We love when we get to see you and other reoccurring guests stay with us. We appreciate your many comments and acknowledgments about our cleanliness and complimentary amenities. We SO look forward to seeing you again Bill38360! Sincerely, Taylor Day Guest Service...

Reviewed 14 October 2015

Had not stayed here before but found this hotel online near where we planned our weekend trip. The hotel was clean, and the staff was very nice and friendly. Location was great for shopping, dining and topgolf.. which were the reason we were there. I would recommend this hotel.

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Thank 693beckyp
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

693beckyp, thank you so much for taking the time to write a review about your experience with us. We are pleased to hear that your stay here was great during your girls weekend! Our location is very convenient, like you mentioned, to shopping, dining and even Top Golf! Thank you for your acknowledgment of our staff and cleanliness. If you...

Humble, Texas
Reviewed 30 September 2015

This hotel exceeded all our expectations! From arrival to departure we were impressed by the staff, the accommodations, and the amenities. The location was perfect for our needs. Our uncle was celebrating his 80th birthday at Maggiano's Little Italy which was across the highway from the hotel in the Arboretum shopping complex. The location of this Hampton provided a variety...

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Thank Texchefdom
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you for your perfect review, Texchefdom! When guests experience comfort and they feel as though our hotel and services exceeded all expectations, the entire staff feels a sense of accomplishment. I'm truly happy to hear that our staff, accommodations and amenities were to your satisfaction. It was such a pleasure having your family here with us during such a...

Atlanta, Georgia
Reviewed 30 September 2015

With so much going on in Austin, it was impossible to find a downtown room on the first day of our vacation. This is a bit far from town, but has a very nice lobby, a good breakfast, and large, clean rooms. The staff were remarkable, (particularly Brie, who made recommendations, gave directions, and consistently greeted us with professionalism and...

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Thank Ericmaurer2
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Ericmaurer2! Thank you for taking the time to write such a wonderful review about your stay with us during your vacation! We are truly delighted that your experience was to your satisfaction - including the room and our staff! Brie is an exceptional staff member and I know she appreciates the acknowledgement from you in regards to her guest...

Tom Bean, Texas
Reviewed 28 September 2015 via mobile

We game to Austin for the UT game and to hang out with family and friends. I will stay here again! Staff was awesome! Rooms were clean, comfortable, and well-maintained. Breakfast was good. We did not use the pool or laundry facilities. Both looked nice! The pool was very clean and in good repair. Can't wait to come back!

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2Thank mgordonsjm
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

We are beyond thrilled, mgordonsjm that you truly enjoyed your stay with us, and found it valuable. I appreciate your acknowledgment of our awesome staff, as we do pride ourselves on our customer service! I will definitely be passing on your encouraging words to all our departments here, letting them know your satisfaction! Please come back to Austin and see...

Castle Rock, CO, United States
Reviewed 27 September 2015

This is my favorite hotel in Austin. Every need I have while on the road doing business is well taken care of. Exceptional staff--Elaina Foster and Jason Abisch have been especially helpful. The meals are excellent, this weight room has enough free weights for a basic workout. And there are pleasant walks right around the hotel in the Arboretum area....

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Helpful?
Thank Frank Z
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you Frank Z for your great review of our sister property Homewood Suites. They truly have such a great front desk staff and a fantastic team! I will pass on your exceptional words to Elaina Foster and Jason Abisch. If you ever find yourself in the Austin area again, please stay with Homewood or even our property! Thanks again...

Reviewed 25 September 2015

This was one of the best stays in a hampton inn I have ever experienced. The staff was attentive, the rooms were very clean, and the manager was very professional. I will definitely stay here again as well as recommended it to others as well. The hard work of the staff led by the service manager is refreshing to see....

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Thank Jeffery1023
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Jeffery1023! Thank you for taking the time to write such a wonderful review about your stay with us! When we hear feedback such as yours, it excites the whole team, knowing we make guests feel at home. I have shared your kind words to our front desk team as well the housekeeping department. If you ever find yourself in the...

Round Rock, United States
Reviewed 22 September 2015

Great customer service! Was given directions to eat some crawfish. Excellent customer service and amenities. The beds were comfortable. Had a nice sleep. Location is great. Walking distance to Sam's Boat.

Review collected in partnership with Hampton
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Thank Emmanuel M
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Wow Emmanuel M, thank you for taking the time to write about your stay with us! What a fabulous review! I'm beyond thrilled that the customer service you received during your stay with us was excellent! Our team strives to provide the friendliest and efficient service possible to each and every guest, so I thank you for your acknowledgment! I'm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 W Braker Ln, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: $140 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Cheap Tickets, Travelocity, Priceline and Hotels.com so you can book your Hampton Inn Austin - Arboretum Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hampton Inn Austin - Arboretum Northwest Texas
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Best Value Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
6 questions
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Kent, Ohio
2 days ago
Kent, Ohio
2 days ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

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Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
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