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Hampton Inn Austin - Arboretum Northwest

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#16 of 200 Hotels in Austin
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Hampton Inn Austin - Arboretum Northwest
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Austin - Arboretum Northwest
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Showing 826: English reviews
Wimberley, Texas
Reviewed 12 August 2015

Love Love Love Hampton Inn Braker Ln Austin. Aug 6-10 2015 Sophie was so helpful in making sure my group got the best rate possible. (family in town for a memorial gathering for my mother) We loved relaxing in the lobby all afternoon on Friday. The fruit snack was appreciated. The breakfast made it easy for everyone to not go...

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Helpful?
Thank Emily W
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Emily W, we loved, loved, loved having you and your here this past week! Sophie thanks you graciously for your acknowledgment of her ensuring the best possible rates for your group. We want each and every guest to feel at home and comfortable during their stay and we are glad you and your family enjoyed your time with us! Thank...

Midlothian TX, United States
Reviewed 11 August 2015

The room was very nice and comfortable. The staff was very friendly. The location is very convenient to shopping and restaurants. I was there for business, but the next time I travel to Austin for pleasure I plan on returning to the Hampton Inn.

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Thank Ken L
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Ken L, thank you so graciously for your excellent review about your stay with us! We are thrilled you found your room nice and comfortable as we always want each of our guests to feel "at home" here. I am happy to hear that our staff treated you kindly. We greatly look forward to seeing you again Ken L the...

El Paso, Texas
Reviewed 5 August 2015

Best staff ever seen, any where, from very expensive hotels/resorts to economically priced. Friendly, professional, courteous, and always, always a smile and willingness to please. Only risk is you will never be treated any better, any where!

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1Thank Thomas P
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Wow Thomas P, thank you for your fabulous review! The whole staff and I are beyond thrilled we were able to exceed all expectations during your stay here. All staff, in all departments really want everyone to feel at home and welcomed as guest satisfaction is our main goal. I have posted your review for the staff to read as...

Azle, United States
Reviewed 4 August 2015

Very nice hotel and very clean, nice surroundings. Would definitely stay there again. Very friendly staff and digital check in made getting to the room fast and efficient. Tree shaded parking made it nice in the Texas heat. Close to great restaurants and convenient to shopping.

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Helpful?
Thank Jennifer B
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you Jennifer B for taking the time to write such a great review about your stay with us. We are happy to hear that you enjoyed the digital e-check in process, allowing you to get into your room fast and efficiently. We are looking forward to seeing you again when you are here in the Austin area. Thank you...

Balgownie, Australia
Reviewed 3 August 2015

My experience staying at the Hampton Inn in Austin was extremely positive. The rooms were very clean, complimentary internet access was fast, beds were comfortable. As a suggestion perhaps the hotel can provide a shuttle bus to Round Rock Factory outlet as a TAXI ride can be quite expensive. Overall very pleased.

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Thank Manny R
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Manny R! It was a pleasure having you stay with us for a few days. We are very happy that you enjoyed your time with us and you were comfortable. Thank you for taking the time to write such a wonderful review, Manny R. We will definitely take your suggestion into consideration as we appreciate your feedback. We hope to...

Aurora, Colorado
Reviewed 3 August 2015

I am often in this area of Austin and have used this hotel on many occasions. It has easy access to and from the highway network, lots of close food options and is very friendly. The rooms are nice, quite and always clean. The breakfast is good and the area warm and friendly. The workout equipment is good, but the...

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Helpful?
Thank Jeff K
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you for writing a review Jeff K! Thank you for continuously staying at our location when you find yourself in the Austin area, we definitely appreciate your loyalty. When strive each day to ensure cleanliness and customer satisfaction and it pleases me knowing we are accomplishing this. Thank you again for being a returning guest, and we are looking...

Magnolia, United States
Reviewed 1 August 2015

We love this hotel. So comfortable and clear. Super nice staff and next door to Sam's Boat!!! The front desk and hotel staff are so accomodating and helpful. Location is great and right next door to Sam's, Burger King and Shell Station. Everything you need is right there and close to Hwy 1 and 283 for quick traveling.

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Thank James F
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

James F! We SO loved having you and your family stay with us, it was an absolute pleasure. Thank you for taking the time to write your "rocking" review about our hotel and staff! I'm happy to hear that our location was very convenient for you, with everything you could need/want right next door. We are looking forward to having...

O'Fallon, Illinois
Reviewed 29 July 2015

Highly recommended for the Domain area of Austin, Texas. Close to all of the Domain's restaurants and shopping. Easy access to downtown via Route 1. Outstanding staff, very clean rooms, and great breakfast!

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Thank Joe W
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Joe W! Thank you for taking the time to write your "great" review! Each day we strive to be extraordinary through our customer service and cleanliness. Thank you for acknowledging both as well as our tasty breakfast. I'm glad you find our location suitable for your area and quick access needs. Joe W, we hope to have you stay with...

The Woodlands, Texas
Reviewed 28 July 2015

Stayed here for a long swim meet weekend with my husband and two children. Awesome beds, good breakfast. Love that I could pop down for a coffee or tea anytime. Front desk staff were very helpful and friendly. Good breakfast and great location only 10-15 minutes to UT spending on time of day.

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Thank wifforlif
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Thank you so much for your wonderful review, wifforlif! We enjoyed having your stay with us over that weekend with your family and we are extremely happy you all enjoyed your stay with us. We are pleased you thoroughly enjoyed our 24/hr coffee and tea located in our lobby! Thank you wifforlif for your acknowledgment of the great customer service...

Oakland, United States
Reviewed 21 July 2015

I like this hotel and use it frequently as our local office is close by, however, my air conditioner sounded like a badly tuned truck. Very annoying. Everything else about this place (staff, breakfast, room condition) is fine.

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Thank Lorraine G
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Lorraine G, thank you for taking the time to write your review. Your feedback is very important to us! I sincerely apologize for the A/C unit that was in your room during your stay. We strive to have each of our guests feel comfortable and at home while staying with us and I am sorry we fell short of that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 W Braker Ln, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: $126 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hampton Inn Austin - Arboretum Northwest Texas
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#11 Best Value Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
4 questions
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Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS
Danvers, Massachusetts

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Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
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