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Hampton Inn Austin - Arboretum Northwest

979 reviews
#15 of 202 Hotels in Austin
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Traveller (34)
Room & Suite (105)
Pool & Beach (15)
Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Austin - Arboretum Northwest
Special Offer: Double Points,Every Stay
Hotel deals
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Reviews (979)Write a Review
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All reviewscomplimentary breakfastroom was cleanaustin arboretumgreat stayeasy accessthe breakfast areaconvenient locationfresh fruitgreat customer serviceoatmealfitness centerbusiness tripwould stay here againfront desk staffinnsdomainhighway
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1 - 5 of 968 reviews
Reviewed 2 days ago

Excellent and Friendly staff that works hard to make sure your are happy and satisfied with the hotel and the experience. This from the point of check in to check out. No doubts, this is where I'll stay when in Austin.More

Review collected in partnership with Hampton
Thank Dwane K
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded yesterday

Dwane K, Thank you for taking the time to share your experience with us on TripAdvisor! We surely appreciate you taking the time to do so. I'm glad to hear you found our staff to be "excellent and friendly" as we surely do our best...More

Hotel's Favourite
Reviewed 22 October 2017

The GM Adrianna (sp?) was awesome. I was going to have to cancel at the last minute due to some needs I have related to medical condition. When I spoke with Adrianna she told me not to cancel she would make sure she had everything...More

Review collected in partnership with Hampton
Thank 125hollyb
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 24 October 2017

125hollyb, Thank you so much for taking the time to share your experience with us on TripAdvisor! I'm very happy we were able to make sure you had what you needed during your stay so that you were comfortable. If you ever need anything the...More

A TripAdvisor Member
1
Reviewed 5 days ago via mobile

We realized a week after having stayed here for a soccer tournament that our son’s jersey was missing. We called the hotel to see if they might have it. The next day they called to say they had the jersey. It was mailed that day...More

Thank A TripAdvisor Member
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded yesterday

Good day, I'm happy to hear that we went above and beyond to take care of you in making sure you received your lost items! We understand that things can be forgotten and the urgency of wanting them back. I'm glad we were able to...More

Reviewed 1 week ago

Very friendly staff, easy check in, clean room, good breakfast and great accommodations. Rate was a little higher due to conference but normally rates are more reasonable. Several eating establishments in the area. Would stay again.More

Review collected in partnership with Hampton
Thank Doug S
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 5 days ago

Doug S, I'm glad to hear that you'd be deciding to visit us again! I'm happy that our staff was accommodating and friendly through each interaction with them. We know you have other hotel options to choose from when traveling, so we absolutely appreciate you...More

Reviewed 1 week ago

The hotel lobby looks clean, the complimentary coffee, tea, cranberry drinks are nice, breakfast just ok. The staff are polite & nice. The problem I have is the room: I had a King Bed Study room. It looked clean when I walked in, I saw...More

Thank Honestduo932
Response from Edrianna R, Guest Relations Manager at Hampton Inn Austin - Arboretum NorthwestResponded 5 days ago

Honestduo932, Thank you for sharing your thoughts with us on TripAdvisor. We appreciate it when our guest takes the time to tell about their experience; this way we know what areas we're doing well and what areas need improving. I'm glad you enjoyed our amenities...More

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Traveller (34)
Room & Suite (105)
Pool & Beach (15)
Dining (4)
Hotel & Grounds (91)
Bathroom (2)
Business Centre & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 95 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Austin
#9 Romantic Hotel in Austin
#10 Best Value Hotel in Austin
#13 Business Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 95 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Austin
#9 Romantic Hotel in Austin
#10 Best Value Hotel in Austin
#13 Business Hotel in Austin
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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