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Homewood Suites by Hilton Austin-Arboretum / NW

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Traveller (39)
Room & Suite (54)
Dining (14)
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Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(99 reviews)
“bedroom suite”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Austin-Arboretum / NW
Special Offer: Double Points, Every Stay
Hotel deals
You may also like:
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Nearby Hotels
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Reviews (805)
There are newer reviews for Homewood Suites by Hilton Austin-Arboretum / NW
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550
162
44
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19
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All reviewsfront deskhome away from homebedroom suitebreakfast and dinnerfull size refrigeratorliving areacomplimentary breakfastbusiness tripthe breakfast areaa great place to stayeasy accessnice stayenjoyed my stayvery nice hotelfitness centerbed was comfortablejason
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61 - 65 of 790 reviews
Reviewed 12 June 2017

just spent the weekend at the above hotel and have too many cons. we arrived late and even though gps got us close couldn't find motel for 20 minutes. there is no signage...no signage...no signage...u can drive up to the front door at nite and...More

1  Thank zzchipster
Response from Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 31 July 2017

Dear zzchipster, Thank you so much for taking the time to review our hotel on Tripadvisor. I am so sorry to hear that you did not have an enjoyable stay at our property. We strive to deliver an exceptional experience to all of our guests....More

Reviewed 5 June 2017

My wife and I recently spent 6 nights here and will definitely consider staying here again if we are in the area. The staff from the Manager (Mr. Nelson} down were all exceptional. When you spend 6 nights in one hotel you get to know...More

Thank Rick B
Reviewed 2 June 2017

First time in Austin, TX and Homewood Suites helped make it a very enjoyable time. The staff (especially the GM, Alex) were very accommodating and friendly. We thoroughly enjoyed our time here. Breakfast ran out of a few things (coffee, gravy, forks) but quickly replenished...More

Review collected in partnership with Homewood Suites by Hilton
Thank Steve W
Response from JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 13 June 2017

Thank you Steve W for taking the time to leave us this outstanding review! Our goal here is to make you feel right at home so knowing we were able to accomplish this is music to our ears! I am going to get in touch...More

Reviewed 1 June 2017

It was a great stay in this hotel! I stayed for 2 weeks so it wasn't an in and out thing. The room has a full size refrigerator and a small kitchen area. The sleep area was off to the side, which was nice to...More

Thank xeroized
Response from JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 3 June 2017

Thank you xeroized for taking the time to leave us this awesome review! I'm glad you enjoyed our lobby area I personally love the deer horn chandelier as well! Our staff here is incredible, Kennedy's hard work is never underappreciated. Knowing she even brought your...More

Reviewed 27 May 2017

The complimentary breakfasts were not warm. We never saw the breakfast staff to restock the food. The complimentary dinner ran out of food. The internet didn't work in my room the whole stay. The beds were extremely hard and uncomfortable.More

Review collected in partnership with Homewood Suites by Hilton
Thank jameeh543
Response from Alex A, General Manager at Homewood Suites by Hilton Austin-Arboretum / NWResponded 31 July 2017

Dear jameeh543, Thank you for taking the time out of your day to write a review of our property on Tripadvisor. We have addressed your concerns at the property since your recent stay with us to ensure these concerns do not occur again. We strive...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 133 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 133 - USD 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Austin
#6 Business Hotel in Austin
#37 Romantic Hotel in Austin
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (39)
Room & Suite (54)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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battsss
21 February 2017|
AnswerShow all 2 answers
Response from Jason A | Property representative |
Greetings battsss! Thank you so much for your inquiry about our pet rooms! At the property we try our best to keep all guests with a pet to our first and second floors. We try and have all our guests register their pets so... More
0
Votes
StefR
18 January 2017|
AnswerShow all 5 answers
Response from Stephani E | Reviewed this property |
I don't know. Sorry
0
Votes
Room Tips
"You can access it from the rear by using the Hampton Inn parking lot."
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"First floor was quiet...but felt isolated and so dark as the window overlooked an area of air-conditioning..."
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"you can always call Kennedy or Josh for help"
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"Best price we found for 2 separate bedrooms, 2 bathrooms, a kitchen/living area, & 3 TV's"
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