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The front desk and cleaning staff were exceptional. This made for a very pleasant stay. Five of my family were in a suite together. So, we requested extra towels, soap, etc and the staff was always happy to supply.
We checked in today for 3 days. Staff was great. Rooms nice and clean. After being im the car for 6+ hours with 2 toddlers we were looking forward to swimming. I was told the pool is warm and kept at a comfortable temperature. We...More
Clean,comfortable, and the breakfast was good. All employees were courteous and friendly. The beds were comfortable and the rooms were quiet. Location was very convenient for our family. Had a very pleasant stay.
I recently stayed over the weekend. Upon check in I was given my choice of floors. I requested to stay where it was most quiet. I was given a room on the 5th floor. The room smelled a little musty, and the air conditioner was...More
Response from Michael P, General Manager at SpringHill Suites Austin Northwest/ArboretumResponded 14 April 2017
Thank you taking the time to provide feedback on your most recent stay.
We apologize for the reported noisy guest as, we strive to maintain an environment that is quiet and problem free.
Stayed here night before Austin 10/20 run. Room was clean, well-appointed and quiet. We had a ground floor room which was fine, usually ask for higher floor but we checked in early and they didn't have any other available at that time. Located just across...More
USD 113 - USD 248 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#56 Family Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Austin Northwest / Arboretum Hotel Austin ,