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Residence Inn Austin Northwest/Arboretum

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#84 of 200 Hotels in Austin
Certificate of Excellence
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146 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Austin Northwest/Arboretum
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Showing 142: English reviews
Reston, VA
Reviewed 18 April 2016

We had a perfectly acceptable 5-night stay at this Residence Inn. It is clean and well cared for, the staff are friendly and eager to help, breakfast is good, and the rooms are spacious. If this property has a fault, it is the fact that it is located right at the junction of two always-busy freeways. The rooms all have...

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Helpful?
Thank KateMJ
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for your feedback, this will help us with training opportunities with the team! We are so glad you enjoyed your stay with us!

The Woodlands, Texas
Reviewed 1 April 2016

The rooms, lobby, and breakfast areas were all clean and well kept. We stayed over Easter Weekend and they are apparently not prepared to handle the hotel being close to capacity. We had asked for a crib for the room and when we checked in they said they were all out. We were trying to make due with the sofa...

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Helpful?
Thank jacksonpcannon
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

I want to first thank you for taking the time to review our hotel. I apologize you had a less than amazing experience with us. Please know this was never our intention. I would love the opportunity to discuss further with you and lend an ear for any additional thoughts. Thank you again for your feedback as it is always...

London, United Kingdom
Reviewed 13 March 2016

I was here on business and was pleasantly surprised by the room. Instead of being a standard hotel room, it was more like a flat with a substantial kitchen, sitting area and separated bedroom. All in all, it was really comfortable and had everything that I needed for an extended trip. Wifi was always fast and easy to connect to....

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Helpful?
Thank anataman
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for the great review!

Aurora, Illinois
Reviewed 8 February 2016

We stayed at this location for 3 nights for a conference in town. It was so clean that I felt like we were in a brand new hotel. We were given an upgrade with a fire place and an extra bedroom and bathroom which was a nice surprise. The breakfast was pretty good each day and the evening reception was...

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Helpful?
Thank herrthreegirls
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for the great review! I am so glad you enjoyed your stay with us!

Parker
Reviewed 6 February 2016

70 night stay over the holidays. So you experience the pros and cons of a hotel in that amount time. The staff could not be nicer, they know their jobs and do them well. Marriott must have a great "hotel university" where they train their folks. The hotel is clean and of course it has the Marriott beds and pillows...

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Helpful?
Thank airdronepilot
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to review our hotel! I appreciated the feedback! I am pleased to hear that overall you enjoyed your stay and the team took care of you!

Wollongong, Australia
Reviewed 27 January 2016

The hotel staff were very friendly and helpful. The room was more than adequate for my 2 night stay on business - with a separate living / dining area with kitchenette. Breakfast was included with my stay and was significantly better than other similar hotels that I have stayed at.

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Helpful?
Thank Simon W
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for the wonderful review!

South Jersey, USA
Reviewed 24 January 2016

This is a very nice hotel. After we arrived at the Houston airport, this is the closest hotel in Austin on our way going to Austin, The service of the staff is great. The breakfast has good selection of hot and cold food. The room is very comfortable.

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Thank fromsouthjersey
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for the wonderful review!

Dubai, United Arab Emirates
Reviewed 15 November 2015

Recently spent a week here on business in Austin. The hotel is exactly what you would expect from a Residence Inn. They have all of the amenities for an extended stay. The staff was very efficient and friendly. I would recommend this place for other travelers.

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Thank alleydw
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to post a review! I am pleased to see you enjoyed your time with us and we met all of your needs!

Los Angeles, California
Reviewed 30 October 2015

The hotel itself is up to date and very welcoming, great for business travel. I would even venture to say that the staff is lovely except for the one fact that I was disturbed by multiple cops cars in the parking lot which turned out to be the gentlemen at the front desk being arrested. It concerns me that this...

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Helpful?
Thank CRD0271
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for taking the time to reach out regarding your recent stay! The safety and security of our guests is our number one priority, and we are sorry that you felt uncomfortable during your stay with us. Unfortunately, we did have an associate taken into custody for an outstanding traffic violation. However, at no point were any of our...

Reviewed 9 October 2015 via mobile

Stayed here for a few days for business reasons and was very pleased by the experience! Room was superb and very comfy, Internet up to today's standards, kitchen, quietness. Quick end very friendly check in check out. Highly recommendable! Thank you!

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Helpful?
Thank dim-bxl
Trenton K, General Manager at Residence Inn Austin Northwest/Arboretum, responded to this review

Thank you for the wonderful review! I am so pleased to hear you enjoyed your stay with us!

62 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
The Residence Inn Austin Northwest/Arboretum features an ideal location just off the Mopac Expressway and apartment-style suites that are 50% larger than standard hotel rooms. This great location offers guests easy access to Austin's top destinations including 6th Street, Lake Travis, and the Domain. The pet-friendly suites are highlighted by separate living area and sleeping areas, a fully-equipped kitchen, and modern amenities including HD TVs and free WiFI. Start your day off in the brand new lobby with a free breakfast buffet offering a selection of healthy yogurts, scrambled eggs, and freshly made Belgian waffles, and unwind in the evenings with complimentary drinks and appetizers at the weekday social hour. Get in a workout in the 24-hour fitness center, maintain your active lifestyle with a game of basketball or tennis on the outdoor SportCourt, and soak in the sun in the afternoons with a relaxing swim in the outdoor pool. With a prime location and thoughtful amenities, the Residence Austin Northwest/Arboretum is among the best Arboretum hotels. ... more   less 

Additional Information about Residence Inn Austin Northwest/Arboretum

Address: 3713 Tudor Blvd, Austin, TX 78759-6567
Region: United States > Texas > Austin > Northwest Austin
Price Range: $150 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin Northwest/Arboretum 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Residence Inn Austin Northwest / Arboretum Hotel Austin
Austin Residence Inn
Residence Inn Austin Northwest/Arboretum Texas
Hotel Style:
#50 Business Hotel in Austin
#52 Family Hotel in Austin
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Questions & Answers

Questions? Get answers from Residence Inn Austin Northwest/Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main bed is queen size”
 of 5 bubbles krisp38, 29 Nov 2016 | Read review
“Pretty much all rooms are good.”
 of 5 bubbles 865miker, 5 Nov 2016 | Read review
“Avoid the second floor because you can hear people above and below you.”
 of 5 bubbles movesalot21, 28 May 2016 | Read review
“Rooms looking towards the pool area are the only ones that don't have parking lot views.”
 of 5 bubbles KateMJ, 18 Apr 2016 | Read review
“Avoid room 101 & 102 unless you like second hand smoke and cell phone talking at all hours of the night.”
 of 5 bubbles airdronepilot, 6 Feb 2016 | Read review
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