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Candlewood Suites - Arlington

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157 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites - Arlington
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Showing 152: English reviews
Neskowin, Oregon
Reviewed 26 February 2016

We spent 2 weeks at Candlewood Suites in a small suite with a kitchen. The only thing they have in these rooms are queen beds. This bed was old & warn out. It sagged to the middle. Not a very comfortable stay to say the least as well as someone in the room above us woke us up every night...

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Helpful?
3Thank rklow
IHGService, Guest Relations Manager at Candlewood Suites - Arlington, responded to this review

Dear rklow, Thank you for taking the time to post a review of our property during your business trip. We truly appreciate that you have regarded our staff to be nice. However, it is unfortunate that issues with the noise and condition of the bed prevented you from fully enjoying your stay. We have sent you a private message to...

Birmingham, United Kingdom
Reviewed 30 January 2016

I have to admit I am a fan of this property. I stay on a semi regular basis, certainly every time I'm in Arlington this is a must stay for me. The friendly service on arrival is always the same - I usually arrive late on and Pat is on front desk and always is very welcoming. I love the...

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Helpful?
3Thank Andrew H
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for such kind words! We look forward to all of your visits. Warmest regards, Steve Santoya-Shufeldt General Manager

seguin
Reviewed 22 January 2016

Candlewood Suites is in a great location, safe area, several restaurants near by. The rooms were clean and roomy, comfortable beds, friendly staff. Would recommend this hotel to anyone staying in Arlington, TX.

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3Thank gypsy00
Steve S, Front Office Manager at Candlewood Suites - Arlington, responded to this review

Thank you for reviewing your stay with us! We hope to see you again in the future!

Reviewed 21 January 2016

I wasn't expecting an extended stay room with a kitchen and fridge, but I appreciated it. Friendly staff and a good night's sleep. The only time I had a problem (no hot water in shower), they took care of it in less than two hours.

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Helpful?
2Thank Luke C
Steve S, Front Office Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your review! We do apologize that you had an issue with your shower, but we are glad that we were able to handle it promptly for you. We hope that you will keep us in mind on your next trip through Arlington.

Warrenville
Reviewed 19 January 2016

I stayed here for a 4 day meeting and they upgraded me to a suite. It was quite comfortable. The internet code changed on a Wednesday; that took me a bit by surprise. I like a really hot shower, and the water didn't get hot enough, but this is a problem in almost half the hotels I visit. I got...

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1Thank Sharon G
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

Thank you for taking the time to give us feedback! We'll look into the hot water situation as that does not sound normal for our hotel. We hope to see you again!! Thank you, Steve Santoya-Shufeldt General Manager

Dunlap, Tennessee
Reviewed 21 December 2015 via mobile

Staff were super nice and polite and room was comfortable neat and clean with nice bedding and towels. and well stocked kitchen , Perfect location for a game and a generally good location for side trips to Dallas and area attractions. For a 4 nite stay , it's a great choice and its in a quiet locale with restaurants and...

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Helpful?
Thank kaw54realestate
Steve S, Front Office Manager at Candlewood Suites - Arlington, responded to this review

Thank you for your review! We appreciate all feedback from our guests. We are glad you enjoyed your stay and a Jets win!

Joplin, Missouri
Reviewed 12 December 2015

Hotel is OK and the front desk staff was very nice and helpful. We were satisfied with the room. The only concern we had was the parking lot. It was not very well lit and the hotel does not seem to have cameras.

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Helpful?
Thank Maria F
IHGCare, Guest Relations Manager at Candlewood Suites - Arlington, responded to this review

Dear Maria F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the parking lot lighting. We will address this concern. We take all reviews positive and negative very seriously, and...

Reviewed 11 December 2015 via mobile

I have traveled to Arlington many times to visit family. This time I decided to book with Candlewood for 3 nights which ended up being a costly mistake. Within 24 hours of making the reservation 3 1/2 weeks in advance from when I would be arriving an incident had came up to where I could no longer make the trip....

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Thank Michael M
IHGCare, Guest Relations Manager at Candlewood Suites - Arlington, responded to this review

Dear Michael M, Thank you so much for your review of our hotel. I am very sorry to hear about the problems that you experienced due to the restrictions of your reservation. It is certainly not our intent to inconvenience our valued customers but to instead offer options that make sense. Please accept my sincere apologies for any inconvenience it...

Arlington, Texas
Reviewed 19 November 2015

We stayed at Candlewoods for several weeks and we very satisfied with the room and the very helpful and friendly staff. The suite was like a small appartment, Internet and guest laundry are complimentary. The room was clean and modern, just as shown on the Internet.

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Thank Bergmann J
Steve S, Front Office Manager at Candlewood Suites - Arlington, responded to this review

Thank you for taking time to review your stay and our hotel. We appreciate all feedback from our guests. We hope to see you again in the near future!

United States
Reviewed 16 November 2015

I thought the area was decent, visiting the area of out of town went out to go meet relatives for early dinner only to find my license plate was stolen off my vehicle which was parked within close proximity to the hotel entrance. Hotel has no cameras in the parking lot, some of guests were a little shady looking as...

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Helpful?
Thank TMS S
Steve S, General Manager at Candlewood Suites - Arlington, responded to this review

We are sorry you had this experience! It is not a typical event at our hotel for sure. I'm glad our front desk was able to help you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Candlewood Suites Arlington is located in the Heart of the Arlington Entertainment, close to the Globe Life Ballpark, Home of the Texas Rangers, AT&T Stadium, Home of the Dallas Cowboys, Arlington Convention Center, Six Flags Over Texas Amusement Park & Hurricane Harbor Waterpark & University of Texas at Arlington. Only 8 miles southwest of the DFW Int'l Airport, the Candlewood Suites Arlington is centrally located between Dallas & Fort Worth with easy access to Interstate 30 & Highway 360. The hotel is in close proximity to Lone Star Park & Verizon Theatre in Grand Prairie, Texas. Nearby Fortune 500 companies: General Motors, Siemens, Bell Helicopter/Textron, American Eurocopter, Safran/Turbomeca USA, Lockheed Martin, Vought Aircraft, American Airlines & L 3 Communications. Candlewood Suites Arlington, an extended stay hotel, offers complimentary high-speed Internet. Each suite has a fully equipped kitchen and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines-check email and talk on the phone at the same time. Relax while you enjoy the CD player or VCR/DVD. Borrow your favorites from our free video & CD library. In our Candlewood Cupboard, you can purchase meals, snacks, & sundry items. Pets welcome with a non refundable fee: $15 for the first night, $10 for each subsequent night, not to exceed $150. Up to 2 pets allowed per room, must weigh less than 80 lbs. Pet agreement must be signed at check in. Ask about our shuttle service (Mon-Fri). ... more   less 

Additional Information about Candlewood Suites - Arlington

Address: 2221 Brookhollow Plaza Dr, Arlington, TX 76006-7405
Region: United States > Texas > Arlington
Price Range: $142 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Arlington 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Candlewood Suites - Arlington Hotel Arlington
Candlewood Arlington
Arlington Candlewood Suites
Hotel Style:
#6 Best Value Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Arlington staff and other travellers.
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Questions? Get answers from Candlewood Suites - Arlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A low numbered room on the 1st floor is close to a door by the side parking lot which isn't crowded.”
 of 5 bubbles 527SharonG527, 18 Jan 2016 | Read review
“Don't stay here.”
 of 5 bubbles Egharley, 15 Oct 2015 | Read review
“The entire hotel smells like an ashtray.”
 of 5 bubbles 234rayl, 7 Oct 2015 | Read review
“If you have a family the 1 bedroom suites are perfect. But the studio's are also very spacious”
 of 5 bubbles 934susano, 10 Jun 2015 | Read review
“Stay on the top floor to avoid hearing stomping and door slamming from above.”
 of 5 bubbles momlikes2Travel, 31 Jul 2014 | Read review
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