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La Quinta Inn Amarillo East Airport Area

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La Quinta Inn Amarillo East Airport Area
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645 Reviews from our TripAdvisor Community

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Showing 643: English reviews
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Waukesha, Wisconsin
Reviewed 2 days ago NEW

It was "ok". I told them at checkout it was OK. she pushed me for specifics, and I told her it was not up to standard. The tub dripped all night, there was food left in the fridge, and upkeep was not done. She told me it was an older property, and I should not compare it to newer ones....

Review collected in partnership with La Quinta
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Helpful?
Thank marinesily
Cedaredge, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 7 November 2016

We pass through Amarillo at least two times a year. We started staying at this motel about five years ago and it's the only place we will stay while traveling through. The front desk people are always friendly and accommodating. Both the interior and exterior are clean and well kept. We have never been dissatisfied with our room...Granted this is...

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Helpful?
Thank Tina A
About Hotel's Favourite Review
Management response:

Thank you so much for your kind words. I'll pass them on to my team and we look forward to seeing you again. Ann L. General Manager

Pittsburgh
Reviewed 1 week ago

Review collected in partnership with La Quinta
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Helpful?
Thank dmgcota
Las Vegas, New Mexico
Reviewed 2 weeks ago

Review collected in partnership with La Quinta
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Helpful?
Thank ElizabethIsbell505
Management response:

Branson West, Missouri
Reviewed 2 weeks ago

We stopped at this motel overnight on our way home from AZ. We frequently stay at La Quintas since they are all pet friendly. The desk clerk made an effort to get us a non smoking room on the first floor which we appreciated. The room was clean and the bed was comfortable. Internet service and television were both fine....

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Helpful?
Thank colleenwalpert
Reviewed 2 weeks ago via mobile

This La Quinta was totally not up to their standards. The room was a dump, broken mirror, cigarette burns on the carpet, dirt on the bathroom floor. Even though we requested a non smoking room we got one stocked with ashtrays and reeking of smoke. Never again!

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Helpful?
Thank Kathy S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Amarillo East Airport Area, responded to this review

We would like to offer our sincerest apologies for the odor and cleanliness issues you encountered during your stay. Your feedback is extremely valuable to us and will be shared with our management team, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. Respectfully, LQ Customer Care

Connecticut
Reviewed 3 weeks ago

Watch the billing. Not professional. Older hotel. Smell and mildew in bathroom. Hotel needs to be modernized and staff retrained in customer service. Bad first impression and no apologises from him. Never sta here again

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Thank Stephen C
Scaly Mountain, NC, United States
Reviewed 3 weeks ago

The hotel itself was okay. However, the reservation system needs improvement. On two occasions, I made reservations using the central reservation system that were not complied with when I arrived at the hotel. According to the front desk, the reservation person didn't check with the hotel to make sure that what I requested was available. This needs to be changed.

Review collected in partnership with La Quinta
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Thank 784earlw
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Amarillo East Airport Area, responded to this review

We apologize for the issues you encountered with our reservation team. The management team will be advised of your review in an effort to improve our operations. We appreciate your feedback and hope you will provide us another opportunity to serve you again in the future. Sincerely, LQ Customer Care

Reviewed 4 weeks ago

Convenient place to stay along I40. Accommodations were clean, well appointed and a great value. The room was quiet after 9 pm or so. Lots of fast food is available and the Big Texan Steak House is nearby, but other choices are limited.

Review collected in partnership with La Quinta
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Helpful?
Thank Muriel E
Reviewed 5 weeks ago

TL;DR: The property is not up to the standards you would expect from a La Quinta, both inside and out. Very poor initial customer service, redeemed by excellent follow-up and problem resolution from the manager (unfortunately *after* our stay...). Booked two rooms for travel from Denver back to Texas. We stay at La Quinta whenever possible because of their pet...

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Helpful?
Thank tx834
Management response:

Thank you for your feedback. As you already know, I was so sorry to hear about your stay. I did follow up with the team members, as I promised. I'm happy that I was able to help. Hoping you will continue to stay at La Quinta. Thank you again for your comments. Ann L. General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about La Quinta Inn Amarillo East Airport Area

Address: 1708 I-40 East, Amarillo, TX 79103-2114
Region: United States > Texas > Amarillo
Price Range: $88 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Amarillo East Airport Area 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Expedia, Travelocity, Hotels.com, LaQuinta, TripOnline SA, Priceline and HotelQuickly so you can book your La Quinta Inn Amarillo East Airport Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn Amarillo East/Airport Area Hotel Amarillo
Amarillo La Quinta
La Quinta Amarillo
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn Amarillo East Airport Area staff and other travellers.
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Questions? Get answers from La Quinta Inn Amarillo East Airport Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room near stairs”
_d47riverrat, 1 Dec 2016 | Read review
“Any room we have stayed in has been comfortable with minimal outside noise.”
TinaA755, 6 Nov 2016 | Read review
“Choose the other AlQuinta on the far end of town going west.”
258darnells, 4 Nov 2016 | Read review
“Checked into the room with no problem.”
bigbearlansing, 12 Oct 2016 | Read review
“Stay at your own risk...”
michellemH720BT, 25 Sep 2016 | Read review
5 of 5