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Quality Inn West Medical Center

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Quality Inn West Medical Center
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336 Reviews from our TripAdvisor Community

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Showing 313: English reviews
San Diego, California
Reviewed 30 March 2015

I'm completing my second special 8 month national tour of schools in my performing incarnation, and this hotel and the staff was a GODSEND. Due to a scheduling glitch I had to leave Alice, TX at 4 pm and be in Amarillo for a show 8:30 am. The directions said it'd be a 10 hour drive which means an extra...

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Helpful?
Thank Joe G
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

Thank you so much for taking time out of your "oh so busy" schedule to review or hotel. And we are all very happy that you were happy here with us. We all love each other here and we love our guests - and that is what we want everyone to see. Sometimes we have a "hichup" occur - but...

Albuquerque, New Mexico
Reviewed 26 March 2015

I was passing though Amarillo, and I thought that a hotel near a hospital would be very clean and a fair price. When I arrived and throughout my stay, the staff was more then welcoming and met every need that I wanted. We arrived late at night and the night staff was very accommodating. The morning staff was very pleasant...

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Helpful?
1Thank Lynne R
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

I sincerely apologize that the repairs done in your room were not done in a satisfactory manor. We do have a new maintenance manager who is going through the rooms one by one and getting that type of thing taken care of as well as doing complete preventative maintenance in each room. It will take some time to get through...

Louisville, Kentucky
Reviewed 19 March 2015

Driving from Louisville to Las Vegas. Checked in late, back up early. Desk clerk was friendly and checked in quick. Got to room and was pretty basic. Upon being in the room and finally finding some lights, spots on the bed and there were sheets for blankets. No elevator or locks on any doors to the buildings, just on room...

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Helpful?
1Thank LouisvilleDiddy
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

Thank you for taking time to review. We value your feedback, even if it is not what we want to hear. I do apologize for the spots on the bed and will get with the Executive Housekeeper about that issue. Regarding the sheets for blankets: There is a very nice blanket on each bed between 2 flat sheets. That is...

Reviewed 2 March 2015

We checked in during the evening, tired from a long drive. The first problem was finding the place. AAA lists it as a Best Western with a three diamond rating. We actually stayed there two years ago when it was a Best Western. It is now a Quality Inn, a misnomer if there ever was one. When we made a...

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Helpful?
Thank jamesandelsebet... l
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

Thank you so much for taking the time to speak with me. And I do appreciate your understanding and assure you once again, that this will never happen again. Your business is very important to us. I also thank you for considering giving us another chance to give you the stay you so deserved the first time you were here....

Reviewed 19 February 2015 via mobile

This was a pleasant surprise. Low rates, quiet location away from the freeway, large,clean rooms and excellent service from both the front desk and the breakfast lady. I will definitely stay here again.

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Helpful?
Thank ArdethsGal
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

Thanks so much for taking time out to review our property. We depend on guests to let us know how we are doing. Look forward to seeing you again soon. Take good care

Melrose Park, United States
Reviewed 31 January 2015

Nice hotel not far the expressway. This Quality Inn is still listed as a Best Western in the AAA book, so make sure if you call you know you'll be staying at a Quality Inn. The room was the same setup as the B/W we had just stayed at the night before, but room was quiet, very clean and the...

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Helpful?
1Thank Cheryl D
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

Thanks so much for the kind words. We are so glad you had a good stay and we will anxiously await your return. Happy Trails

Whitehouse, Texas
Reviewed 16 January 2015

We had (2) adjoining rooms. The room was quiet, clean, and the staff was very friendly. The mattress in the room was good. The room included a small fridge and microwave. No complaints at all, but really all we needed was a quiet place to crash that would allow us to have a dog.

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Helpful?
1Thank Chad L
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

We appreciate your review and for letting us know when we get it right. : ) I know it is difficult sometimes to find pet friendly hotels. We are all pet lovers here, so you are set! Come back soon. Happy Trails

Reviewed 11 January 2015 via mobile

The room was very clean and updated. Close to restaurants and shopping. Just stayed overnight while passing through, but would have stayed another night if needed. Breakfast was great. Lots of options and variety. The staff was friendly and polite. Great stay.

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Helpful?
1Thank Ashlea J
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

Thank you so much for taking the time to complete a review for us. We are so happy that you were happy here. Have great travels and come to see us again soon.

Hereford, Texas
Reviewed 18 December 2014

I was accused of stealing a microwave and pillows from this hotel room... which I did not do! (The story even changed from that I stole 4 pillows to just 2 now apparently - based on responses to my credit card billing disputes) I've called many times for about 6 weeks now and no one will return my calls to...

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Helpful?
1Thank Kayla M
Newcastle, Australia
Reviewed 18 November 2014

Horrible. Starts of with the front desk being very rude when i came in last minute asking for their cheapest room. Decided to stay anyways. After checking in we were then informed that the wifi is down. Travelling from Australia wifi is the only way we can contact our loved ones. After seeing that we might leave front desk then...

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Helpful?
2Thank AshleePaige
BWMCI_GM, Manager at Quality Inn West Medical Center, responded to this review

It is unfortunate that our wifi provider has been making some changes with their product which has caused some issues in our area. I apologize on their behalf. I do sincerely apologize that your stay was less than comfortable and will be looking into those issues. Thank you for your input. Take good care.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Come experience the friendliest service in Amarillo! We are conveniently located 1/2 mile North of Interstate 40 and in the Heart of the Harrington Regional Medical District. We offer a full range of amenities from our Indoor pool/hot tub, HOT breakfast, and free Wi-Fi. ... more   less 

Additional Information about Quality Inn West Medical Center

Address: 1610 S Coulter Street, Amarillo, TX 79106-1771 (Formerly Medical Center Inn)
Region: United States > Texas > Amarillo
Price Range: $60 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West Medical Center 2.5*
Number of rooms: 103
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Also Known As:
Best Western Medical Hotel Amarillo
Best Western Amarillo Hotel
Amarillo Best Western
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Questions & Answers

Questions? Get answers from Quality Inn West Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an inside room to stay out of the howling wind.”
 of 5 bubbles 190candacea, 9 Mar 2017 | Read review
“Great value for the $, Great STAFF!”
 of 5 bubbles mkhodge85, 25 Feb 2017 | Read review
“Good location to medical park, not clean and untrained front desk staff.”
 of 5 bubbles 87114CH, 15 Dec 2016 | Read review
“Pick another place to stay”
 of 5 bubbles davidkT8184QR, 24 Oct 2016 | Read review
“Make sure your room isn't next to any stairs. It gets very loud and make sure you check sheets.”
 of 5 bubbles iridaio, 2 Sep 2016 | Read review
5 of 5