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Holiday Inn Express Hotel & Suites Amarillo East

185 reviews
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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
Overview
  • Excellent49%
  • Very good25%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“big texan”(19 reviews)
“walk dogs”(3 reviews)
“front desk”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (185)Write a Review
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Traveller rating
86
47
32
11
8
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LanguageEnglish
86
47
32
11
8
Show reviews that mention
All reviewsbig texanwalk dogsfront deskclose to the airportcinnamon rollssausagechoose this hotelparking lot iseast sidehotel chaingreat showerindoor poolroom was clean and comfortablegreat stayarrived latefree breakfastbooked this hotel
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1 - 5 of 184 reviews
Hotel's Favourite
Reviewed 14 January 2018 via mobile

Stayed 2 nights . The staff was very friendly and courteous. Received an upgrade. Room was very clean everything worked , washer and dryer always a plus . Indoor pool , work out room clean . As always a great HIE breakfast kept hot and...More

Thank WW2781
Reviewed 29 December 2017

We like HIE...easy in- easy out. This did not disappoint. There are limited eats nearby, if that matters. One reason we like this hotel, is that it is pet friendly. We were located on main floor and location was good. My only complaint would be...More

Thank tanya4
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 13 January 2018

Hi tanya4, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and I regret to read about the disappointments you had with the condition of the bathroom and its cleanliness...More

Reviewed 4 November 2017

The king size bedroom is a little bit old but it was very clean.It has free breakfast that starts at 6:30 to 9:30 am on weekdays.Starts late on weekends from 7:00 am to 10:00 am.The food was good which consisted of sausage,scrambled egg,boiled egg,4 flavors...More

Thank LegitimateM
Reviewed 25 October 2017

I've been staying at this HI for 6 or 7 years. It's always been nice with a reasonable price. But I've watched as the nightly rates rose and rose and rose. This last time, including tax, the nightly cost was over $170.00! The hotel isn't...More

Thank UltraLimitedTraveler
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 8 November 2017

Dear UltraLimitedTraveler, I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. I am pleased...More

Reviewed 19 October 2017

From the moment we walked in to check in we had issues. We arrived at 2:40pm and since the parking lot was empty parking we expected we could check in (check-in time 3:00pm). First no one was at the desk. A clerk appeared and said...More

Thank JANET G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 2 December 2017

Hi JANET G, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you had some issues with your check in experience, the condition of the room, and the staff service just to name a few....More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 124 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 124 - USD 174 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Motorcyclists can park under awning and ask for room overlooking."
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"Don't stay here"
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"Don't get room by the stairs; doors slam."
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"Stay on the third floor - no one is above you. But we were on the second floor and noise was not a problem at..."
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