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Our suite was the best, my little ones love stay at hotels, especially when it has a pool. It was all good, except when I went to make my son some popcorn the inside of the microwave had grease stains.More
Response from Kat M, Director of Sales at Staybridge Suites Amarillo-Western CrossingResponded 23 March 2017
First, let me thank you for taking the time out to tell us about your stay. We Love hearing from our Guest's!
I am so happy to hear that your stay was great. I do want to personally apologize for the condition of...More
Stayed here two nights with family and it was a decent hotel. The staff were very professional and friendly and the breakfast offered was nice and plentiful. The room was large but needed more of a cleaning. The room was not dirty necessarily, but definitely...More
Response from Kat M, Front Desk at Staybridge Suites Amarillo-Western CrossingResponded 24 February 2017
I want to thank you for taking the time out to tell us about your stay with us. We love hearing from our Guests.
I am are glad you enjoyed our breakfast and the variety. I am are sorry about the room cleanliness....More
An extremely pleasant young man, Matt, checked me into this hotel. He greeted me with a great big smile and a positive and sincere attitude.
I was pleasantly surprised at the size of my suite-it was extremely large and laid out perfectly. It was clean,...More
Response from Nohemi c, Front Desk at Staybridge Suites Amarillo-Western CrossingResponded 10 February 2017
I want to thank you for taking the time to tell us about your stay with us. We love hearing from our Guest's!
We are so happy to hear that your stay with us exceeded your expectations. We hope to see you again...More
I frequent Staybridge Suites on occasion--at least a dozen--and this is the only location that was just a little too beat up to fit the mold. Walls in our room were atrocious - dings, dents, missing paint. The shower had dirt on the floor, ants...More
1 Thank TemporaryLocal
Response from Nohemi c, Front Desk Agent at Staybridge Suites Amarillo-Western CrossingResponded 24 January 2017
Thank you for taking the time to let us know how your stay was. We love hearing from our guests good or bad.
We are vary sorry for the condition of the room and will be looking into fixing the problems you have...More
Another hotel that isn't thrilled with pets. They charged $25 each & put us on an upper floor which was inconvenient to walk the dog. The suite was a kitchen/living room area in one room & 2 queen beds in the other, small but adequate....More
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 14 January 2017
Thanks for relaying your thoughts about your recent stay at the Staybridge Suites Amarillo Western Crossing, TX. I am glad to know that you have rated our staff's level of service satisfactory and found the suite's layout adequate for your needs. On the...More
As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary... More
As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary breakfast and dinner.