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Holiday Inn Express Hotel & Suites Amarillo South

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Holiday Inn Express Hotel & Suites Amarillo South
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115 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Amarillo South
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Showing 114: English reviews
Minneapolis, Minnesota
Reviewed 23 June 2016

We stayed at this hotel last weekend. One guest checked in with a dog and left it by itself barking all night, keeping us up. Long story short, Felicia and Pua went beyond the call of duty and made everyone happy.

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Helpful?
Thank poolsideeagan
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

First I'd like to thank you for taking the time to send us over a review. We appreciate you taking the time to let us know how your stay was. I am so happy to hear that even through the loss off a good nights sleep, you were satisfied with your stay. It gives us great pride to hear that...

Reviewed 12 June 2016 via mobile

Clean. Great breakfast. Conveniently located for travel to Palo Duro Canyon. Price varied from night to night. Not worth $160 a night, so pricey! Personnel was cordial, and helpful. Nice parking close to doors. Pool was inside, clean, and nice. $120 to $130 would have been more acceptable.

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Helpful?
Thank Terrence S
Kristina M, Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Kristina...

Wichita Falls, Texas
Reviewed 18 February 2016

I have stayed in other Holiday Inns before but the service they gave me here was by far the best. During checking, the front desk manager PUA was very friendly and kind. She made me feel like I was talking to a close friend or relative just by how friendly she was. I was given a really nice room that...

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Helpful?
Thank Carlos M
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Hi Carlos M., I am so pleased to hear that you had such a positive experience with our Front Desk Staff. It is always so wonderful to hear from guests and about their time with us. We will definitely share your review with the team and use it as a template of what is expected to create an environment that...

Springfield, Missouri
Reviewed 9 February 2016

Stayed there using rewards points but was treated like a paying customer. Front desk was very friendly and helpful. Room was comfortable and spacious. However it was on the front and traffic noise was a problem. Otherwise, the stay was satisfactory. Free breakfast offered a nice selection of choices.

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Helpful?
Thank tonyatkinson1947
South East
Reviewed 31 October 2015

Very friendly check in. Room great size. Bed comfortable. Breakfast ok. Location poor, no restaurant on site. You can get food delivered if you want but we didn't try it. Disappointed to find no reception staff at, they were all outside!

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Helpful?
Thank Razors
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thanks for taking the time to give us a review. We love hearing from our guests, as It gives us the opportunity to see where we may need improvement. Amarillo has seen a lot of growth, and we hope to have more restaurants open near our location. We hope to have a chance to serve you again, and until then...

Reviewed 7 September 2015 via mobile

Suite was very roomy, although no divider between the couch/TV area and the bedroom. Breakfast was very good as those go. We arrived late at night and left the next morning, traveling from Dallas to Seattle so not much time to experience the place.

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Helpful?
Thank Dayne G
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kristina Morgan General Manager

Dallas, Texas
Reviewed 6 September 2015 via mobile

Rooms do not feel clean, furnishings are extremely old. The towels and sheets are grey from being washed and used excessively. Location is on the south side away from everything on I-40 There are lot better hotels in town I would never stay again.

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Helpful?
Thank wick1979
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Kristina Morgan General Manager

New Rochelle, New York
Reviewed 19 August 2015

The lobby was nice, and the staff was friendly, but it was down hill after that. I requested a 1st floor room. Sadly they placed me next to the House keeping and laundry room. The odor of cleaning supplies was enough to almost knock someone out! Went to go close the curtains, they fell on top of me. Then came...

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Helpful?
Thank travelelingJohn
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Dear travelelingJohn, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your comments are important as these will help us keep track of the things that we need to improve on. It is certainly regrettable that you found your last visit disappointing, most especially with your room accommodations. Your comments are valued and noted...

Reviewed 18 August 2015 via mobile

Stayed here for one night and the hotel property was clean outside and inside. Breakfast was good. Beds were very comfy and rooms were modern and clean. Located next to a big cinema and go kart / mini golf but far enough away it's quiet at night. Has truck parking behind the hotel on the street. Hotel staff was very...

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Helpful?
Thank Yousuck1515
Reviewed 17 August 2015 via mobile

This Holliday Inn is clean and well serviced. Hotel front staff was very accommodating. The room was very clean and the service was "as to be expected". There were no complaints. The hotel is easily accessible to restaurants and away from the city traffic but took no time to get back on the highway home.

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Helpful?
Thank Sondra C
Kristina M, General Manager at Holiday Inn Express Hotel & Suites Amarillo South, responded to this review

Thank you for your kind review and we are so happy you had an enjoyable stay with us. We take pride in our service and cleanliness and we are pleased that you were able to see the quality our staff takes pride in providing. We do hope to see you again in the near future. Kristina Morgan (General Manager)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new in 2008, the Holiday Inn Express and Suites Amarillo South is 100% non-smoking and offers modern conveniences with upscale amenities. Our guests will experience daily hot breakfast, luxurious new bedding, updated bath collection, wireless and wired high-speed Internet, a business center, as well as an indoor swimming pool, whirlpool, and a fitness area. We are located next to a movie theater and offer quick access to Palo Duro Canyon State Park, I-40, I-27, as well as a variety of restaurants and shopping venues. Area attractions include Cadillac Ranch, American Quarter Horse Museum, West Texas A & M, Panhandle Plains Museum, Amarillo Botanical Gardens, Don Harrington Discovery Center & Space Theater, Wonderland Amusement Park, Splash Water Park, Amarillo Museum of Art, Amarillo National Center, Amarillo Performing Arts, and Historic Route 66. We are confident that you will enjoy our famous Texas hospitality, and that your stay in Amarillo will be a pleasant experience, so Stay Smart. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Amarillo South

Address: 6701 Hollywood Rd, Amarillo, TX 79119
Region: United States > Texas > Amarillo
Price Range: $164 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Amarillo South 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Hotel And Suites Amarillo South
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Amarillo South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the highway as it is a little noisy. But our executive suite was roomy, airy, and pleasant”
 of 5 bubbles vince10412016, 4 Nov 2016 | Read review
“For a quieter room, request a room on the backside. Top floor quieter.”
 of 5 bubbles tonyatkinson1947, 8 Feb 2016 | Read review
“Only book here if you are happy to drive out for food”
 of 5 bubbles Razors, 30 Oct 2015 | Read review
“Side doors don't work very well, so go through the main door.”
 of 5 bubbles nicholasf904, 22 Apr 2015 | Read review
“Room 100 ground floor--by exit door.”
 of 5 bubbles TSN58, 10 Mar 2015 | Read review
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