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Comfort Inn & Suites Amarillo

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Comfort Inn & Suites Amarillo
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233 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Reviewed 25 October 2016 via mobile

The rooms are larger than I thought they would be and it's nice and fresh There's a ceiling fan in the room and a "real" closet with a door! Staff was friendly and helpful. Nice breakfast area. I will stop here again on future trips through Amarillo.

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Helpful?
Thank TonyHaywardisme
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take our survey. We appreciate your feedback so we know where we need improvement. We are happy to know that we exceeded your expectations. We look forward to seeing you when the remodel is finished. It is going to look amazing. Have a wonderful day.

Arlington, VA
Reviewed 21 October 2016

We stayed at the Comfort Inn last spring and tried it again on the trip back west. We found it to be cleaner and nicer and still a great value. We really appreciate that the window opened fully and easily. This is a suite-style room, with a partial partition separating the king bed from the sofa. It was all comfortable,...

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Helpful?
Thank X-NYr
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take our survey. We appreciate you letting us know how we are doing. It lets us know where we need improvement. We value you as guests and look forward to seeing you again. Have a great day.

Maine
Reviewed 14 October 2016

The room was clean and comfortable. We had two queen beds in a good size room. Breakfast was adequate. We had a visitor at breakfast - a roadrunner bird was hanging around the glass door watching us eat (took a lot of pictures). We would not hesitate to stay there again.

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Helpful?
Thank ToNan
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for staying with us. We appreciate your feedback. We are happy to know that we exceeded your expectations with our service. We also appreciate your patience with our remodel. It is going to look amazing when it is finished. We look forward to seeing you again on your next trip to Amarillo. Have a wonderful day.

Dallas, Texas
Reviewed 13 October 2016

I stayed last night at your location. on 10-12-20-16. At 2:00 AM someone was repeatedly trying to kick my door in....not once but like 10 attempts. I was scared my door was going to come open. I was in fear for my life. I have decided to go and get a gun license today to legally carry for my protection....

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Helpful?
Thank jwgissiner
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for making me aware of the events of your stay. I spoke to you personally when I became aware of your horrible experience. I did apologize and will again apologize for your terrible experience. The guest service agent did tell the other guest he was going to call the police if he did not calm down and go...

Saint Augustine, Florida
Reviewed 12 October 2016

I had stopped here for the night as I was traveling through Amarillo, The Hotel was being remolded at the time I had stopped. I had gotten a Room on the First Floor with a King Bed. Room was Clean just out dated and well used. (The reason for being remolded) The Bed was very comfortable (No Complaints with the...

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Helpful?
Thank Randall A
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take our survey. We appreciate your patience with the remodel. We value you as guests and appreciate your feedback so we know where we need improvement. We look forward to seeing you when the remodel is finished. It is going to look amazing. Have a wonderful day.

Golden, Colorado
Reviewed 4 October 2016 via mobile

There are probably 30 hotels in this strip of I40. I stopped here because of the name. Was pleased. Big room with fridge, safe, etc. Reasonable rates. Ok breakfast. Good WiFi. Yes, they're renovating. Not a problem though. Staff are great!

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Helpful?
Thank James A
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for the compliment. Our staff is happy to know that we exceeded your expectations with our service. We look forward to seeing you when the remodel is finished. It is going to look amazing. Have a fabulous day.

Albuquerque, New Mexico
Reviewed 1 October 2016

I stopped here for one night enroute to Florida from Albuquerque. This was my second stay here this year. The hotel is in the process of renovation. The renovation is progressing well and it should be a really nice place once all the work is finished. The rooms are being updated, as well as the lobby and common areas. Overall,...

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Helpful?
Thank VC21114
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for staying with us. We appreciate your patience with the remodel. The lighting issue and the carpet issue will be resolved. We are happy to know that our staff was friendly and helpful. We look forward to seeing you when the remodel is finished. Have a great day.

Reviewed 25 September 2016 via mobile

We stayed two nights and the accommodations here are great! Texas hospitality at its best. Hats off to the staff and specifically to the room attendants. They always seem to pay special attention to my child's teddy bears when cleaning our room!

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Helpful?
Thank Michael G
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking the time to take our survey. We appreciate the compliment. We strive to give our guests the best service to make your stay excellent. We look forward to seeing you again on your next trip to Amarillo. Have a great day.

Reviewed 19 September 2016 via mobile

This is my first stay at this Comfort Inn. It was undergoing remodeling, so it is hard to say what it will look like when finished. The fronts desk clerk was very polite and check in was quick and friendly. My room was spacious and for the most part clean. The bed was comfortable allowing me to get a good...

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Helpful?
1Thank Woodguru
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take our survey. We are happy that we exceeded your expectations with our service. We appreciate your patience with the remodel. We will be replacing the couch and chairs in the rooms so that particular issue will be resolved. We look forward to seeing you again on your next trip to Amarillo. Have...

Ada, Oklahoma
Reviewed 7 September 2016

This hotel is currently under going some renovation still, but is in the final stages so it was clean and neat. You can see places they have not finished yet like in the bathroom along the walls. It was a very nice place to stay despite this. Our room was large and had a couch for my husband to sit...

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Helpful?
1Thank Malinda P
JJ2101, General Manager at Comfort Inn & Suites Amarillo, responded to this review

Thank you for taking your time to take the survey. We appreciate your patience with the remodel. It is going to look amazing when it is finished. We look forward to seeing you when it is. We are happy that we exceeded your expectations with our service and our breakfast. Have a wonderful day.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
94 Units, Indoor Pool and Hot Tub, Whirlpool Suites, Free Full Hot Breakfast, Wi-Fi, Fitness Room, Business Center, Meeting Room, Guest Laundry, Elevators, In room Coffee Maker, Hair Dryer, Micro-Fridge, Ceiling Fan, Sleeper Sofa, 27 inch TV's with Expanded Cable, etc. ... more   less 

Additional Information about Comfort Inn & Suites Amarillo

Address: 2101 E Interstate 40, Amarillo, TX 79102-4404
Region: United States > Texas > Amarillo
Price Range: $130 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Amarillo 2.5*
Number of rooms: 100
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Also Known As:
Amarillo Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Amarillo staff and other travellers.
4 questions
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Wilburton, Oklahoma
3 months ago
Yuma
over a year ago
Henderson, Nevada
over a year ago

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Questions? Get answers from Comfort Inn & Suites Amarillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“third floor”
  • Window opens
  • Comfortable king bed. Good lighting.
  • view of I-40 & frontage road
  • Looking off to the side
 of 5 bubbles X-NYr, 20 Oct 2016 | Read review
“Be careful walking down the halls until carpet is replaced.”
 of 5 bubbles VC21114, 30 Sep 2016 | Read review
“Try to get one in the middle of the hotel”
 of 5 bubbles steelraven, 7 Aug 2016 | Read review
“Too get best price book through priceline, trivago etc...”
 of 5 bubbles 15grandkids, 19 Jun 2016 | Read review
“I am not sure, I didn't get one”
 of 5 bubbles JohnB546, 16 Jun 2016 | Read review
5 of 5
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