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Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

Booking.comUSD 131*
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#5 of 8 Hotels in Allen
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 148*
USD 131*
Great Deal
USD 146*
USD 146*
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Courtyard by Marriott Dallas Allen at the John Q. Hammons Center
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Dallas Allen at the John Q. Hammons Center
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Showing 338: English reviews
Katy, Texas
Reviewed 10 August 2015 via mobile

Very clean and quiet hotel. Front desk staff was extremely friendly and helpful. Our room was large and even in 106 degree outside heat, the room was was cold. With a parking garage right next door, there was ample parking.I would stay here again.

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Helpful?
Thank katyata1
James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear katyata1, I would like to thank you for providing your feedback about your recent stay with us. I am certainly pleased to know that we served you well, and we are always on the lookout for new and innovative ways to better serve our guests. If there is anything further we may do for you, please use the information...

Plano, Texas
Reviewed 30 July 2015

I did not personally stay at this hotel but was there every day for about 4 days. Our family had a death in the family and many relatives were staying at this hotel. It is first of all a beautiful, new property and close to many restaurants and shopping/ entertainment. There were about 15 -20 guests that stayed there throughout...

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Helpful?
1Thank S P
James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear S P, I would like to thank you for providing your feedback about your recent stay with us. I am certainly pleased to know that we served you well, and we are always on the lookout for new and innovative ways to better serve our guests. We are sorry to hear of your recent loss and we at Courtyard...

Dallas, Texas
Reviewed 29 July 2015 via mobile

This hotel is centrally located near shopping, food and entertainment all within walking distance. If traveling on business and not familiar with the area you do not have to go far at all. Rooms are clean, staff is polite and helpful. Starbucks located in the lobby. Plenty of parking.

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Helpful?
Thank Shamika G
James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Shamika G, I would like to thank you for providing your feedback about your recent stay with us. I am certainly pleased to know that we served you well, and we are always on the lookout for new and innovative ways to better serve our guests. If there is anything further we may do for you, please use the...

Manchester
Reviewed 27 July 2015

Located across from Outlet malls and many stores, including restaurants in area and very convenient to highways. Arrived and was greated as a value customer, mentioned I was thirsty and was told to go into the store adjancent to the reception are and grab a complimentary water...nice touch after a long day of traveling. Clean rooms, and I got the...

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Helpful?
Thank tqmman2002
James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear tqmman2002, I would like to thank you for providing your feedback about your recent stay with us. I am certainly pleased to know that we served you well, and we are always on the lookout for new and innovative ways to better serve our guests. If there is anything further we may do for you, please use the information...

Reviewed 25 July 2015 via mobile

The location of this hotel is great, you could walk to more than 10 nice restaurants, the lobby is very nice, the pool is indoors but ok, the gym is small but clean. The service is great, Edna and Jordan at the front desk, did an excellent job and at the bistro in the morning (between 7:30 and 9:00 on...

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Helpful?
Thank edshortt
James P, Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear edshortt, Thank you for your feedback regarding your recent stay at our hotel! I want to extend an even bigger thank you for acknowledging a few of our associates for providing great service to you and your family. I have forwarded your review and feedback to the appropriate department head to ensure we also acknowledge our associates for a...

London, United Kingdom
Reviewed 24 July 2015

Stayed here last week for a business trip, visiting from London. I spent a couple of days working from the room, and was pleasantly surprised there was a balcony I could head out onto during breaks. The 100 degree meant that I wasn't out there for too long, but the air conditioning in the room worked fine. Huge complex and...

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Helpful?
1Thank tombristow1987
James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear tombristow1987, Thank you for your recent feedback in regards to your stay at our hotel! I am pleased to know that your stay was enjoyable, as guest experience is of the utmost importance. I have submitted your feedback regarding our restaurant options during the day to the appropriate personnel for discussion. If there is anything else I can do...

Midland
Reviewed 22 July 2015

This is a very nice hotel from the lobby to the rooms. We stayed as part of a group and everyone's rooms were very large and some had balconies. Front desk staff was friendly and immediately fixed a reservation mix up for one in our group. The beds were comfortable and I know this sounds silly, but they use good...

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Helpful?
2Thank breezyww
James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear breezyww, Thank you for taking the time to provide feedback about our hotel! We are pleased to know that your stay was overall satisfactory. I would like to apologize for the inconvenience of the elevator being unavailable for a period of time. If ever your travels bring you back to our hotel, please reach out to me using the...

Reviewed 28 June 2015 via mobile

We book a two bedroom suite online through Marriott website. When we went to check in at 4:30p they gave us a one bedroom king. We showed them our booking confirmation and they said they overbooked. They informed us it was first come first serve. If we wanted a king one room we would have booked it to begin with....

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Helpful?
2Thank Kristin R
James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Kristin, Thank you for providing feedback to us, as it is crucial to the development of our growth for our guests! Please allow me to apologize for the experience you had upon visiting our facility. It is a company standard that we strive to provide exactly what you reserve and for when you reserve it, and we unfortunately fell...

Orlando, Florida
Reviewed 27 June 2015

Great place to stay, everything was clean and well kept. Jordan at check-in was awesome very helpful with area related questions and the maintenance department were very quick and helpful! I would highly recommend this hotel to anyone traveling to Dallas.

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Helpful?
Thank jrivers54
Raleigh, North Carolina
Reviewed 22 June 2015

We stayed here again to visit family and enjoy the Lone Star State. We were surprised to find that this hotel now offers TWO types of pillows! (We left feedback in a review a year ago that the pillows were too soft for us). These people really do care about their guests! Here's another example: my wife brings her own...

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Helpful?
2Thank Analog T

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Courtyard by Marriott Dallas Allen at the John Q Hammons Center sits conveniently where Hwy 75 and Stacy Road connect, in The Village at Allen. Our Allen, Texas hotel offers 228 guest rooms and suites, plus more than 15,000 square feet of flexible meeting space with opportunities to hold conferences and banquets here. Stay with us and enjoy a vibrant and inviting lobby with flexible spaces to work or relax. Eat breakfast and have evening cocktails at The Bistro restaurant at our hotel, and easily get to all of the top destinations in Allen and Dallas, including The Allen Events Center located next door and local corporations. ... more   less 

Additional Information about Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

Address: 210 E Stacy Rd, Allen, TX 75002-8732
Region: United States > Texas > Allen
Price Range: $177 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Dallas Allen at the John Q. Hammons Center 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Courtyard Dallas Allen At The John q Hammons Hotel Allen
Hotel Style:
#4 Business Hotel in Allen
#5 Family Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Dallas Allen at the John Q. Hammons Center staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Dallas Allen at the John Q. Hammons Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the balconies look out over a small man made pond in the distance with a fountain.”
J_Daniel_Nl_, 9 May 2017 | Read review
“Get a room on floors 6-8 so you get a great view from your balcony, especially at night.”
LindaSPage, 7 May 2017 | Read review
“Our balcony had light that stayed on all night - luckily have room darkening shades.”
Zenlibrarian, 5 May 2017 | Read review
“get a room on the north side for better view. South side is a view of the hotel roof”
walterd941, 27 Jan 2017 | Read review
“Easily accessible to lots of places nearby!”
BCWarrior2017, 24 Jan 2017 | Read review
5 of 5
Booking.com
USD 131* /night
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Hotels.comUSD 146
Expedia.comUSD 146
HotelsClickUSD 148
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Prices are for 1 room, 2 adults
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