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Crowne Plaza Dallas Near Galleria- Addison

Booking.comUSD 139*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Crowne Plaza Dallas Near Galleria- Addison
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366 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Reviewed 1 week ago

Spacious clean rooms, fantastic breakfast, perfect lounge-like open space in the lobby area, friendly and efficient staff, multi lingual staff. 24hr room service with a small shop to cater for your every need on the lobby level.

Thank glenn_gaisie
Sherry W, General Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear Glenn, Thank you so much or the great review!! I am glad to hear you enjoyed the property. We will be launching a all new menu for our restaurant in June. I would love to have you sample a few things and give us your feedback. Let me know next time you are planning to visit the Addison area....

Gold Canyon, Arizona
Reviewed 10 November 2016

I stayed here for 5 nights and found the staff to be friendly and helpful. This was the host hotel for the Dallas/Ft Worth 3Day Walk for the Cure. The staff wore special pink t shirts and decorated for the event. They provided a continental b.fast for the participants on Friday. The b.fast was buffet or ala carte. On Sunday...

Thank RetiredTraveler247
About Hotel's Favourite Review
Crowne A, Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear RetiredTraveler247, Thank you for your review and recent stay with us! I am glad to hear that you enjoyed your stay with us and we were honored to have you all here for the Susan G Komen 3 Day Walk! We look forward to your next visit. Warmest regards, Guest Services Specialist

Manalapan, New Jersey
Reviewed 1 week ago

Very large hotel centrally located. Front desk was pretty quick (was a line when we came in) and was very friendly. LONG walk to room (I said it was a BIG hotel) with hallways reminiscent of The Shining :o) Rooms were nice sized, clean and modern. Complimentary breakfast was above average, with person making omelets/eggs/waffles. Overall, very enjoyable 3 night...

Thank Sheetboy
new jersey
Reviewed 1 week ago

Recently stayed at the Crown Plaza Hotel, Addison, Texas for a conference. The hotel is located not far from DFW airport and from Love airport. It is very close to several eateries and shopping. The hotel is maintain very good. They have space for a conference size of about 300-400. Their conference/event staff is awesome. I found the staff overall...

Thank rallensr
Sherry W, General Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your most recent stay with us! We are thrilled to hear you enjoyed your stay with us! We hope you select us on your next trip to Addison. Please let me know if I can assist you in any way. Thank you again for selecting the Crowne...

Reviewed 1 week ago

Very quick check in. Room was very nice and was located on the Club level floor so we had access to those perks. I do not think they should charge for overnight parking when there is so much parking available.

Thank marleneblessing
Sherry W, General Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear Valued Guest, Thank you so much for writing a review of your stay with us here at Crowne Plaza Addison! I am so glad you enjoyed your stay and had a opportunity to enjoy the benefits of our Members Rewards Club! It certainly is a great way to start and end your day with us. Warmest Regards, Sherry Wright...

Los Angeles
Reviewed 15 April 2017 via mobile

This place is huge, which is probably why it was the designated hotel for the 200 soccer teams participating in the Dallas Cup international youth soccer tournament. My husband and I were relieved to get a quiet room at the end of the hall on the northwest corner of the second floor, away from all the boys. We paid for...

Thank Iriefamily
Sherry W, General Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Good morning, Thank you so much for taking time too share your experience! Dallas Cup is such an extraordinary event for young adults to show case their talents and we are so proud to be the host hotel! It's a honor to be invited to this prestigious tournament so congratulations to your athlete! Thank you again for your lovely feedback...

Reviewed 14 April 2017

My daughter stayed here for a choir trip. When the bus full of students arrived, they were forced to wait in the buses for over an hour. It turns out that the reservations made six or more months ago were "lost" because there was a big soccer event going on. The teachers were offered refunds, but that didn't change the...

1Thank Lyn B
Sherry W, General Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear valued guest, Please accept my deepest apologies for your arrival experience. We strive to provide a warm welcome and smooth check-in and we failed to do so during your visit. I will review the details of your experience with our leadership team to ensure this does not reoccur. Please give me a call if you travel to the Addison...

Istanbul, Turkey
Reviewed 6 April 2017

There was the worst hotel I have ever stayed in my life! Even motels were better than here. Dirty rooms, bad breakfast, sullen face front desk! We couldn't believe that we stayed in a four stars hotel. They charged $15 for parking when we arrived the hotel. Our room's window had a view to the wall. We couldn't sleep all...

1Thank tahaonder
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear tahaonder, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very...

New Braunfels, Texas
Reviewed 2 April 2017

I travel frequently for business and /I depend on my room to be my office. When the intranet is poor, I struggle to complete successful transactions while on the road. I ended up using my cell phone a s a Wi-Fi hotspot so that I could send and receive e-mails with attachments.

Thank ts0ltis
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear ts0ltis, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our internet connection. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the...

Reviewed 28 March 2017 via mobile

First visit to Dallas , Pleasant and helpful staff at front desk... Very accommodating and informative to guests stay. Special mention and thank you to Robert , asset to the crown plaza family and IHG group. Very customer services driven ... approachable and friendly. Great Customer services received from all staff .... Willing to go the extra mile to make...

Thank kitty76FLY
Sherry W, General Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Good morning! Thank you so much for taking time to write to us! Your kind words will be shared among the team during morning pre-shift! Letters highlighting team members inspire the whole team. They make a big IMPACT to our morning meetings! The team gets really excited when their name is highlighted and can’t wait to go back out there...

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11/06/2017 12/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more   less 

Additional Information about Crowne Plaza Dallas Near Galleria- Addison

Address: 14315 Midway Rd, Addison, TX 75001-3505 (Formerly Crowne Plaza North Dallas-Addison)
Region: United States > Texas > Addison
Price Range: $127 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Dallas Near Galleria- Addison 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dallas Near Galleria- Addison staff and other travellers.
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Questions? Get answers from Crowne Plaza Dallas Near Galleria- Addison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are dirty, views are bad, beds are broken, rooms are noisy”
tahaonder, 5 Apr 2017 | Read review
“stay at another hotel”
buuzeye, 19 Mar 2017 | Read review
“Gym and pool area are on second floor, if you want to be close to them.”
markfL8858DL, 3 Mar 2017 | Read review
“Get a great deal by utilizing one of the online booking sites.”
chrisnS5435NO, 17 Jan 2017 | Read review
“None of them”
michaeln2013, 11 Dec 2016 | Read review
5 of 5
USD 139* /night
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Orbitz.comUSD 140
CrownePlaza.comUSD 139
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Prices are for 1 room, 2 adults
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