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Holiday Inn Express & Suites Dallas-Addison

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Traveller (17)
Room & Suite (7)
Traveller (17)
Room & Suite (7)
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About
  • Excellent33%
  • Very good30%
  • Average13%
  • Poor11%
  • Terrible13%
Weary travelers find the comfort and convenient amenities they deserve at the recently renovated Holiday Inn Express® hotel in Addison, Texas. Our hotel's location in North Dallas' prestigious Business District is further enhanced by our easy access to the Dallas Tollway, Parkway, Dallas/Fort Worth International Airport (DFW) and Dallas Love Field (DAL)We go beyond other Addison, Texas hotels by offering corporate guests the amenities they need most, like a 1,300-sq ft meeting room, a 24-hour business center and free high-speed, wired and wireless Internet access throughout the hotel.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Breakfast included
Meeting Rooms
Multilingual Staff
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Accessible rooms
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
Location
Full view
70Somewhat walkable
Grade: 70 out of 100
160Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Reviews (151)
Filter reviews
146 results
Traveller rating
48
43
19
17
19
Traveller type
Time of year
LanguageEnglish
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48
43
19
17
19
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All reviews great job of keeping place to stay nice room business trip desk dallas wallpaper
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1 - 5 of 146 reviews
Reviewed 19 July 2018

Clean, bright, contemporary and welcoming. This hotel has all the new well thought out room features such as true blackout blinds (edges are in tracks to block all light) Excellent front desk staff eager to serve and meet special requests. Air Conditioner worked well on...More

Thank HarborTraveler
Reviewed 5 May 2018 via mobile

This hotel is beautiful inside and out. The hotel has been remodeled to look very new and modern. Here is the problem. The doors to the rooms have large cracks and anyone can slide their credit card, or room key to get on your room....More

Thank emcbrid
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Dallas-AddisonResponded 20 May 2018

Hello emcbrid, Thank you for taking time to leave us a candid review about Holiday Inn Express And Suites Dallas Addison TX. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so...More

Reviewed 22 December 2017

Had the worst experience ever here. It was in October, so maybe they have finally started to upgrade the rooms. Call first to see if they have remodeled the rooms. Had to ask to move rooms since the musty smell was so bad it hurt...More

Thank Kris W
Response from James F, Loyalty Champion at Holiday Inn Express & Suites Dallas-AddisonResponded 27 December 2017

Hello Kris, I appreciate your feedback as it will be shared with the upper management and the whole team in order to avoid a similar experience as it is our goal to provide excellent service to all our guests. I am very sorry for the...More

Reviewed 29 November 2017 via mobile

I made a reservation with my IHG Rewards card at the telephone number on the back of the card. The agent who made the reservation at the Holiday Inn Express & Suites Addison was inefficient and rude. The IHG reservation agent was located somewhere in...More

Thank John S
Response from James F, Loyalty Champion at Holiday Inn Express & Suites Dallas-AddisonResponded 30 November 2017

Dear John S, Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. I am very sorry for the inconvenience you had to endure due to the construction that is taking place during your stay. We...More

Reviewed 18 November 2017

Would not stay here again. Room was dark and bleak. Bathroom has fixtures that didn't work. It even lacked a holder for the toilet paper. Elevator didn't work. Entrance and lobby were a total mess. Breakfast was gritty from the filth. Indifferent room cleaning. I...More

2  Thank John M
Response from James F, Loyalty Champion at Holiday Inn Express & Suites Dallas-AddisonResponded 30 November 2017

Hello John M, Thank you for leaving us your valuable feedback. I am very sorry for the inconvenience you had to endure due to the construction that is taking place during your stay. We take our guest comments very seriously and always strive to provide...More

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Questions & Answers
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emcbrid
25 April 2018|
Answer
Response from John M | Reviewed this property |
I don't know about the phone number, but HI changed this Express to a regular Holiday Inn.
1
Vote
Tillie S
26 June 2017|
Answer
Response from James F | Property representative |
89.00 a night
0
Votes
Tillie S
26 June 2017|
Answer
Response from James F | Property representative |
We do not have weekly rates but I can give you 89.00 per night
0
Votes
Room Tips
"Wait until construction is completed. Consider other options."
cewardjr
9 Nov. 2017
Read review
"Avoid room 205 due to wifi. If not fan of fireworks, avoid 3rd-4th July night. Hotel is FULLY booked and no..."
Pixu17
17 Jul. 2017
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"Outstanding hotel - very quiet"
phnxmike
14 Nov. 2016
Read review
"Book another hotel"
CharlieMickKeith
30 Oct. 2016
Read review
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ALSO KNOWN AS
holiday inn express hotel and suites dallas-addisonholiday inn addisonaddison holiday innholiday inn express addison
FORMERLY KNOWN AS
Country Inn & Suites By Carlson
LOCATION
United StatesTexasAddison
NUMBER OF ROOMS
102
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