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Holiday Inn Express Abilene

HIExpress.comUSD 118*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Abilene
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Reviewed 1 week ago via mobile

This hotel has been updated recently. My room was very comfortable and neat. The staff were friendly and helpful, especially Christie. The breakfast choices were very typical for a Holiday Inn (prepared corporately, frozen, and shipped to each site). It was conveniently located and in a safe area.

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Helpful?
Thank Melody G
Senta J, Front Office Manager at Holiday Inn Express Abilene, responded to this review

Thank you for taking time to review our property. We are pleased you enjoyed your stay. Our staff take great pride in making your stay as pleasant as possible. We look forward to seeing you again in the future.

Montgomery, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 11 September 2016 via mobile

We had been on the road for a while and we're ready for a place for the night. We knew the hotel was undergoing remodeling but we thought we'd check it out. To our surprise the remodel was in full swing. Senta, the front desk person, was amazing . She explained the status to us and offered us two rooms...

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Helpful?
Thank Mcbrich
About Hotel's Favourite Review
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear Mcbirich, Thank you so much for the fantastic review of our property! Senta definitely is the glue that holds our front desk team together. I'm not surprised at all that you had a wonderful experience with her. I'm so glad to know that you were in recently renovated rooms and thought they were nice. We are very excited for...

Dallas
Reviewed 14 April 2017

I wasn't overwhelmed by this hotel. Seemed a little dated. Only stayed one night and it was good for that amount of time but wouldn't want to spend several days there. Staff very friendly. I don't think this hotel is quite a 4 but not a 3 either. Just not that impressed but not disappointed either. Missed the breakfast in...

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Helpful?
Thank Rowlett9105
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear Rowlett9105, Thank you very much for taking the time to write a review of our property. Just to clarify we are the one off of I-20 on the north side of Abilene, TX. We are sorry to hear that you found our hotel to be dated. We completed our multi-million dollar renovation in November, 2016 and have generally had...

North Richland Hills, Texas
Reviewed 13 February 2017 via mobile

The new updates look great. The breakfast had everything you could imagine. The front desk was helpful. But in my 5 nights there, they forgot to make up the room twice. The first time, nothing was done. The second time, the dirty towels were gone, but nothing else. When I pointed it out to the housekeeping staff, they made the...

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Helpful?
1Thank cedar4604
Senta J, Front Office Manager at Holiday Inn Express Abilene, responded to this review

Hello, Thank you for taking the time to review our hotel. I am pleased that you like the new updates. I apoligize for the housekeeping not being on top of keeping your room cleaned everyday of your stay. I have notified the supervisors so that will not happen again in the future. We would love for you to stop in...

Austin
Reviewed 21 December 2016

Staff was very kind and accommodating. However the hotel itself was disappointing. It does not have the fresh, contemporary feel of the brand that is advertised by IHG, its parent company, and at least attempted at other Holiday Inn Express locations. You can choose any hotel for just a place to sleep, so why stay here? This hotel seems like...

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Helpful?
1Thank roadtrip78726
Senta J, Manager at Holiday Inn Express Abilene, responded to this review

Dear roadtrip78726, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. We would also like you...

Tahlequah, Oklahoma, United States
Reviewed 11 December 2016

the staff was very accommodating and went the extra mile to meet our needs. I also want to thank management for their prompt response to our needs. We will return to this hotel in the future! Thank You

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Helpful?
Thank Arlan H
Pinehurst, North Carolina
Reviewed 8 December 2016

The hotel was okay - comfortable and quiet and the staff was great. However, the coffee machine in the room did not work and I didn't know until morning. The breakfast was okay - nothing more than average. For an overnight stay it is fine for the price.

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Helpful?
Thank sls45
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear sls45, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed most of your stay with us. It's something our staff takes great pride in, so we value your feedback. I will ask our housekeepers to recheck all of our Keurig machines to ensure they are in proper working order. We hope you will...

San Antonio, Texas
Reviewed 16 November 2016

We tend to have good experiences at Holiday Inn Express, so we always book this brand when possible. The Abilene HIE did not disappoint. Check-in and check-out were very efficient, our complimentary breakfast had many choices and all tasted great, and I had access to the 24hr fitness room, in which all equipment was in good working condition. No surprises...

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Helpful?
Thank Ray B
Senta J, Manager at Holiday Inn Express Abilene, responded to this review

Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are very proud of our recent recent renovation and we value your feedback. We hope you will visit us again. Sincerely, Senta Jackson AGM

Reviewed 2 November 2016 via mobile

Nice, clean and the staff was very helpful. The business center was still "under construction" so the front desk allowed me to print on their system. Awesome!!! An act like this is what keeps me coming back to Holiday Inn Express.

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Helpful?
Thank Scott S
Senta J, Manager at Holiday Inn Express Abilene, responded to this review

Thank you for taking the time to review our property. I'm sorry our business center was not ready for your use during your stay. We take great pride in doing everything in our power accommodate guest needs. Please visit us again next time you are in town. Best regards,

Reviewed 29 September 2016 via mobile

I have stayed at this hotel multiple times throughout the last few years, it is under going a very much needed renovation. Looking past the construction that is never a good sight for travelers, the staff are very friendly and helpful. I would highly recommend staying in this hotel whether you are passing through or staying for a while.

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Helpful?
Thank Tlgilchrist
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Mr. Gilchrist, Thank you so much for your review. We are always excited when your team is staying with us. Thank you for being so understanding about our construction. It is great when our long term regulars are understanding of the process and recognize the need for it. Our staff appreciates your loyalty and are so glad to have you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you are coming to Abilene for business or pleasure let the Holiday Inn Express Hotel & Suites be your home away from home. Conveniently located off I-20 we are the choice of travelers to Abilene Christian University (ACU) and Hardin-Simmons University (HSU). We offer you trouble free high-speed Internet access, comfortable pillow top beds and plush towels in our 300 sq. ft. rooms. If you need a little more space we also have 350 sq. ft. suites to make your stay that much more enjoyable. The Holiday Inn Express Hotel and Suites Abilene gives you ease of access to all the major attractions in Abilene like Frontier Texas, Taylor County Expo Center, West Texas Fairgrounds, Civic Center, Abilene Zoo, Shotwell Stadium, Paramount Theatre, 12th Armored Division Memorial Museum, Dyess AFB, Bus Station and downtown Abilene. Our location also places you near major companies such as, Region 14 Coca-Cola, the USPS Distribution Center, and the Worlds Largest Wind Farm. When it is time to start your day come and enjoy our deluxe hot Continental breakfast with a varied menu that can offer anything from cheese omelets, bacon, sausage, scrambled eggs to lighter fare such as assorted yogurt and muffins. We know it will be a great start to your day. Come and relax with family we would love to have you and thank you for choosing the Holiday Inn Express Hotel and Suites Abilene. ... more   less 

Additional Information about Holiday Inn Express Abilene

Address: 1802 E Overland Trl, Abilene, TX 79601-6604
Region: United States > Texas > Abilene
Price Range: $138 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Abilene 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Abilene Hotel Abilene
Holiday Inn Abilene
Abilene Holiday Inn
Holiday Inn Express Abilene Texas
Hotel Style:
#12 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Holiday Inn Express Abilene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on second or third floor.”
Rowlett9105, 13 Apr 2017 | Read review
“rooms facing south should be quieter - they face a parking lot. The north side is on a street and may have street noise”
roadtrip78726, 20 Dec 2016 | Read review
“ask for a recently renovated room”
stephaniejjordan, 11 Jul 2016 | Read review
“third floor is current renovatons.”
wrjahn, 8 Jul 2016 | Read review
“We were on the back side and heard no interstate traffic noise.”
berock, 1 Sep 2015 | Read review
5 of 5
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USD 118* /night
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Prices are for 1 room, 2 adults
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