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Emerald Inn Expo

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Emerald Inn Expo
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Reviewed 3 weeks ago via mobile

The sheets were so thin you could see through them. Half of the lamps didn't work. Carpet hasn't been cleaned in a while and still sneezing. Tub was dirty. On a plus the heater worked extremely well. Don't think we'll be back.

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Thank Roy M
Vancouver, British Columbia, Canada
Reviewed 21 July 2016 via mobile

Easy to find, lots of parking. At first we had no wifi but were moved to a new room right away. While the room cooled off we went to Walmart for a few things. Would of liked a dip in the pool, but the water was bright green. Our room is spacious and the bed is comfy.

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Thank GlobalTouristedolson
Garland, Texas
Reviewed 11 July 2016

We needed a clean comfortable place to stay for one night as we traveled through West Texas. Found the Emerald Inn to be just as described. It is an older hotel, but the room was very clean and large (one queen bed with recliner, desk and small table). We arrived after 8 p.m. so didn’t use the pool but noticed...

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Thank Vickie P
Ash P, Guest Relations Manager at Emerald Inn Expo, responded to this review

Thank you so much for taking the time to write your review!! We are delighted you enjoyed your stay and we hope to see you again!

Reviewed 28 June 2016 via mobile

Our annual Family Reunion happens at the Emerald Inn Expo every year and every year the staff treats us like royalty! They keep the meeting room clean and stocked with tea, coffee, ice and water. They also get our hotel rooms ready and turn on the air conditioning to a very comfortable level so the rooms are cool before we...

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Thank 2Fun2Travel2
Reviewed 23 June 2016 via mobile

The front desk staff were outstanding. Upon check in we found the a/c wasn't working...Leslie (?I think was her name? ) quickly got us into another room. The hotel was mostly clean though old, very quiet and comfortable! If or when we come this way again we would stay there again!

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Thank Christy C
Ash P, Guest Relations Manager at Emerald Inn Expo, responded to this review

Thank you so much for taking the time to write your review! I am so glad that Jamie was able to get you situated into another room quickly and do apologize for the inconvenience. We hope to see you again!

Reviewed 15 June 2016

I booked a standard 2 bed room for 4 nights and was pleasantly surprised at arrival! I can not say enough about the staff!!! Wonderful people, helpful and easy going!! Our room was clean, Modestly updated and comfortable. Their pool is clean and well maintained along with the grounds.Standard continental breakfast. Overall the price was affordable and I will definitely...

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Thank Minn D
Ash P, Guest Relations Manager at Emerald Inn Expo, responded to this review

Thank you for taking the time to write your review. I am delighted that you enjoyed your stay! We hope to see you again!

A TripAdvisor Member
1 review
Reviewed 21 March 2016 via mobile

We had a nice stay there everyone was really nice and friendly. Things were all good there. I would stay there again. We enjoyed our stay, things were clean staff was very nice and helpful. Enjoyed the town. The breakfast was really good and filled.

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Thank A TripAdvisor Member
Ash P, Guest Relations Manager at Emerald Inn Expo, responded to this review

Thank you for taking the time to write your review. I am delighted you enjoyed your stay and we hope to see you again!

Abilene, Texas
Reviewed 29 December 2015

i travel alot for work and have stayed in many hotels laura is by far the nicest employee i have met first time here surely coming back!!!!!! she was very cool and helped me alot. my name is Steven Castillo.

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Thank steven c
Ash P, Guest Relations Manager at Emerald Inn Expo, responded to this review

Thank you for taking the time to write your review! I'm delighted you enjoyed your stay and we hope to see you again!

Houston, Texas
Reviewed 12 December 2015 via mobile

Professional and nice I was comfortable and it was very peaceful. When we visit ACU we stay at the Emerald Inn we always enjoy the hospitality also the location is great. You can visit this inn, and rest well if you need to change something the staff is willing to work with you. If you stay anywhere there will always...

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Thank k4murp2y
Ash P, Guest Relations Manager at Emerald Inn Expo, responded to this review

Thank you for taking the time to write your review! I am delighted you enjoyed your stay and we look forward to seeing you again!

Reviewed 22 August 2015 via mobile

When I walked into my room, it reeked of a bad smell, the bathrooms were not clean, water bugs and roaches dead beside the bed, no pillowcases on my pillows,it was very poor quality. Next day while walking down the sidewalk all I could hear was the housekeepers bashing other employees. VERY UNPROFESSIONAL! Will not recommend staying here. They need...

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4Thank Brooklyn201311
Ash P, Public Relations Manager at Emerald Inn Expo, responded to this review

Thank you for taking the time to review your stay. We aplogise your stay was less then perfect. We encourage our guests to notify the frontdesk immediately of any issues so we can do our best to resolve them. We would like to further discuss your stay please give us a call 325-677-8100 Thank You

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Emerald Inn Expo

Address: 840 US Highway 80 E, Abilene, TX 79601-6114 (Formerly Whitten Inn Expo Center)
Region: United States > Texas > Abilene
Price Range: $80 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Emerald Inn Expo 2*
Number of rooms: 103
Reservation Options:
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Also Known As:
Whitten Hotel Abilene
Whitten Hotel Expo Center
Emerald Inn Expo Abilene, Texas
Hotel Style:
#11 Business Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Inn Expo staff and other travellers.
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Questions? Get answers from Emerald Inn Expo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“smoking free rooms are on the first floor”
 of 5 bubbles 923jpt, 20 May 2015 | Read review
“if you want a stress free place to stay then this is it, and the Employees are friendly”
 of 5 bubbles carolynh893, 5 May 2015 | Read review
“luck of the draw on neighbors, regardless of floor or building, unless clerk directs you on purpose”
 of 5 bubbles H7605IPbrianc, 30 Mar 2015 | Read review
“Ask the staff.”
 of 5 bubbles Greisto, 21 Aug 2014 | Read review
“Go to the hotels by Walmart or Denny's on the Loop.”
 of 5 bubbles wcs662, 19 Aug 2014 | Read review
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