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Holiday Inn Express Abilene Mall

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Holiday Inn Express Abilene Mall
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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Chandler, Arizona
Reviewed 18 October 2016

I stay in Abilene quite a bit. Usually I stay at the other Holiday Inn Express on the north side of town due to convenience of how I am traveling. This past trip I stayed at the Mall South property. I was greeted by a very friendly young woman at the desk. She was very helpful in recommending a place...

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Helpful?
Thank shawn c
Brownsville, Texas
Reviewed 23 July 2016

I traveled to Abilene to enjoy the sights and the foods of at least two restaurants that serve Chinese. Checking into the hotel, Tanya smiled and greeted me; it made my day. I woke up about 5 AM, - I went to the desk to inquire about fresh coffee and Hope (trainee) smiled and asked if all was well and...

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Helpful?
Thank Gonzalo D
Cleburne, Texas
Reviewed 27 June 2016

Had a wedding to attend and needed a nice place for just one night. This property is clean, well located with friendly and attentive staff. They went out of their way to accommodate a special request for my group. We had two rooms and no complaints from any of our travelers. If you need a quick stop for overnight, this...

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Helpful?
Thank brad4226
Houston, Texas
Reviewed 26 June 2016 via mobile

Very nice room it's what I've come to expect from HI Express. Probably the lowest quality breakfast of all the HIE's we've stayed in. Fake eggs; ham steak?? nothing but a slice of sandwich meat; the cinnamon rolls saved the breakfast. Good coffee! Just upgrade the other items.

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Thank John T
Reviewed 23 June 2016 via mobile

Found pubic hair in bathroom corner😖 that alone made me do this review. I love holiday inn but this one is just gross. The walls weren't wiped down, beds were poorly made and the floors were not cleaned. At least the toilet looked clean as did the sink. Staff was friendly but the pool wasn't filled when we stayed. Overall...

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Helpful?
Thank Lisa F
IHGService, Guest Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Dear Lisa F, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be friendly. However, we would like to apologize for falling short of your expectations regarding our pool and room cleanliness. Your feedback is troubling and will surely be looked into. Rest...

Odessa, Texas
Reviewed 6 June 2016 via mobile

Nice hotel, we've stayed here a couple times before. Friendly staff, clean comfortable rooms and conveniently located to everything in Abilene. I would definitely recommend! Pool is outside weather permitting its very nice. Overall good experience as usual.

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Helpful?
Thank Gretchen Robin A
Prmindr, Public Relations Manager at Holiday Inn Express Abilene Mall, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Management

Odessa, Texas
Reviewed 18 May 2016

We have stayed here several times. We have always had excellent results. They have a professional staff and clean rooms. They have cold A/C'S. The breakfast has several choices and is excellent. They also have WIFI with rooms.

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Thank Tgow4319
Houston, Texas
Reviewed 9 February 2016 via mobile

It's not full service but Ashley is great with short notice reservations. She's done a good job checkin me in and out and cancelling stays due to my crazy schedule. She's good. Also Logans Roadhouse is in the same parking lot, so it's a good place to eat supper. HInn had decent room rates too.

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Thank rnmsn
Creswell, Oregon, United States
Reviewed 11 January 2016

We stayed here during Thanksgiving weekend while visiting our two grandsons in the Air Force. Our grandsons went with us when we checked in. The young lady at the desk gave us a military discount even though our grandsons weren't staying there. We were discussing whether to get a king or two queens since we were going to all watch...

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1Thank Kathy T
Nuevo Leon
Reviewed 7 January 2016

good hotel, same standard as any holiday inn, good breakfast, clean, good for business and families. Simple hotel, good installations, good air coniditioning, good service, hospitality. Recommended, average cost

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1Thank Soyaliaga

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly built Holiday Inn Express hotel features an elegant three story/indoor corridor layout with easy access from Highway 83/84/277 and I-20. We are located less than a mile from the Mall of Abilene and only minutes from McMurry University, Dyess AFB and the Abilene Regional Airport. We also are close to many area attractions including movie theaters, shopping, golf courses and within walking distance of several restaurants. Other features include a fitness center with an outdoor whirlpool, business center, free internet access in all rooms, secure electronic locks, elevator access, meeting room facility, and a free continental breakfast! Visit Abilene, TX and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Abilene Mall

Address: 3112 S Clack St, Abilene, TX 79606-2203
Region: United States > Texas > Abilene
Price Range: $132 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Abilene Mall 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Abilene Mall Hotel Abilene
Holiday Inn Abilene
Holiday Inn Express Abilene Mall Texas
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Questions & Answers

Questions? Get answers from Holiday Inn Express Abilene Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had an upper floor corner room facing the highway and near the elevator. No sound problems at all.”
 of 5 bubbles shawnc332, 17 Oct 2016 | Read review
“All rooms are suitable - The quality of the rooms have been above average compared other hotels.”
 of 5 bubbles 533gonzalod, 23 Jul 2016 | Read review
“Upper floor on the back side of the property are quieter. There is a highway on the east side.”
 of 5 bubbles brad4226, 26 Jun 2016 | Read review
“Join the IHG rewards club. The points doesn't expire. I have saved enough points for free rooms”
 of 5 bubbles Tgow4319, 18 May 2016 | Read review
“Only one elevator, so if you are an impatient person, ask for a first floor room.”
 of 5 bubbles peabodytex, 9 Jun 2014 | Read review
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