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Holiday Inn Express Abilene Mall

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Traveller (7)
Room & Suite (9)
Pool & Beach (4)
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Overview
  • Excellent25%
  • Very good35%
  • Average16%
  • Poor8%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Abilene Mall
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Offers from Holiday Inn Express Abilene Mall
Special Offer: Book Direct and Save
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Reviews (68)
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All reviewstrouble gettingthe breakfast areawalking distancefree breakfastplace to staythe young ladynice hotelparking lotroom was cleanelevator
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1 - 5 of 68 reviews
Reviewed 23 April 2018

This hotel was ideal for my family. We were in town for the THSRA Region 2 rodeo, and stayed at this hotel on Saturday night. Hotel was quiet, comfy and clean. Hotel staff was friendly and the breakfast was fantastic.

Thank jameskN8586FJ
Hotel's Favourite
Reviewed 12 October 2017

The hotel is fairly new and the design is great for families, business people, and people that have to stay awhile. The rooms are spacious and well appointed with lots of storage. It's not in a trendy part of town so it is quiet and...More

Thank CucaSean
Reviewed 14 March 2018

As a Holiday Inn it met all of the expected standards. However the internet was the worst that I had ever seen at a hotel. I constantly had to log on and standard pages would not load. As an IHG member I was surprised at...More

Thank pxb123
Response from IHGService, Guest Relations Manager at Holiday Inn Express Abilene MallResponded 29 March 2018

Hi pxb123, Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about the quality of our internet service and general upkeep of our facility. I'm sorry for the letdown. Rest assured that your comments will serve as an encouragement,...More

Reviewed 7 March 2018 via mobile

Checked in at 12. Went to walk around and grab some food. Came back and they lost my reservation and then tried to give me another rate. I complained but “Paul” was to scared to talk to me so he was the middle man between...More

Thank TiftonGuy1834
Response from IHGService, Guest Relations Manager at Holiday Inn Express Abilene MallResponded 21 March 2018

Hi TiftonGuy1834, Thank you for your stay and for taking the time to write a review of our hotel. I am sorry to read about your check-in experience and staff service did not live up to your expectations. Please allow me to follow up on...More

Reviewed 4 March 2018 via mobile

My parents and I stayed there last night. Drove 7 hours to get there and arrived shortly around 3am. They had just lost their two nieces in a terrible car accident that happened that morning in Abilene so they left Las Cruces right away to...More

Thank Mikayla L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Abilene MallResponded 18 March 2018

Hello Mikayla L, Thank you for taking time to share your experience with us. I am sorry to hear about the experience of your parents on the level of service they have received. We take comments such as these seriously and would like to follow...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 98 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (9)
Pool & Beach (4)
Dining (2)
Questions & Answers
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Room Tips
"Comfy bed, good view, quiet hotel"
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"this hotel is currently being renovated and may have limited availibility"
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"Choose a third story room."
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"Upper floor away from side street"
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