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La Quinta Inn & Suites Abilene Mall

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La Quinta Inn & Suites Abilene Mall
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227 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Abilene Mall
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Showing 226: English reviews
Bay City, United States
Reviewed 21 August 2016 via mobile

We arrived the night before last and the manager greeted us with a smile. The room was in perfect order, and the breakfast was hot and ready the next morning. The parking lot was full but well lit. Driving to Colorado from the Houston area, this was a nice spot to stop and rest for the evening.

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Helpful?
Thank Andrew S
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Andrew. We take great pride in providing the very best service to our guests. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Reviewed 4 August 2016

Love that the La Quinta Hotels accept pets! Stayed here one night and hotel was clean and room was very comfortable. Loved the complimentary breakfast and the friendly staff. Located in a convenient location.

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Helpful?
Thank M9262MWdianeb
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We take great pride in providing the very best customer service to our guests and their pets. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Abilene, United States
Reviewed 2 August 2016

My email to the General Manger: Devang: We were very disappointed with our stay with you on July 30. We stayed in rooms 315 and 317. Room 317 had a strong odor of dog urine which I reported to your front desk. Since the children were already bathing my daughter decided she would not change rooms. I reported this again...

Review collected in partnership with La Quinta
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Thank John C
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our hotel John. We have addressed the issues you experienced during your stay. We take pride in providing the very best customer service to our guest and we dropped the ball during your visit. We would have preferred to move you different rooms, but also understand the challenge families face having to move...

Briggs, Texas
Reviewed 31 July 2016

Every staff member was friendly and efficient but the shared parking was really not fun to deal with. There were a lot of work trucks pulling trailers that blocked the parking spaces. We were here for five days with a full sized truck coming in late after the horse show ended. Finding a spot was always an adventure. The room...

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Helpful?
Thank rodeo01
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you taking time to review our hotel. Parking can prove to be difficult when we are hosting large events. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Dallas, Texas
Reviewed 27 July 2016

We stayed here one night. The room was clean . This hotel is fairly new and modern construction. Pet friendly and in a real nice area. The complimentary breakfast was top notch. Service was good and I would recommend this location for your lodging.

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Helpful?
Thank gerardb58
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our hotel. We take great pride in providing the very best customer service to all our guest. We look forward to serving you again the next time you travel to Abilene. Amos Davis

Spring, Texas
Reviewed 15 July 2016

Horrible stay at Wingate, our family went to La Quinta at 9 AM Sunday morning to book us a room. Sweet receptionist had a room ready for us at 9:30 AM! Amazing the treatment we received, just the opposite from Wingate! After checking in, we had a problem with the toilet and receptionist had been out of town and had...

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Helpful?
Thank kathywinn2016
Amos D, Director of Sales at La Quinta Inn & Suites Abilene Mall, responded to this review

Hello and Thank You very much for the very kind words regarding the LaQuinta Inn and Suites Abilene Mall. We are thrilled to hear about your fantastic experience at our hotel and are glad that our staff was able to make your stay a memorable one. We look forward to having you stay at our our hotel in the near...

Reviewed 13 July 2016

We like staying at LaQuinta hotels because they are pet friendly and don't charge stupid high fees for pets . The location is good. It has easy access, good parking and the service was fast and friendly

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Thank SGITexas
Fort Lauderdale, Florida
Reviewed 9 July 2016 via mobile

July 5, 2016 We have been staying at LaQuinta's all across the southern states. This hotel had the dirtiest room of all. As a Registered Nurse I always do a quick wipe down of the room. In this room I found dried urine on the bottom of the toilet seat, hair in the tub, dirty TV remote and light switches....

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Thank Leaislandgirl
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank You for taking time to review our hotel. I have reviewed our communications book and no complaint was registered by you until you checked out of the hotel. Our team takes great pride in providing the very best customer service to all our guests and would have moved you to another room immediately. We would never allow a guest...

Reviewed 4 July 2016 via mobile

Clean but the beds are worn out. They sag and are very hard. They do not appear to be the pillowtop that they advertise. Everything was unplugged in our room. Lamps, microwave, refrigerator. Weird. I also killed two roaches. The two maids knocked on the door at 10 and said it was chkout time. No, checkout is 12 noon! When...

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Helpful?
Thank Teresa J
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you Teresa for taking time to review our hotel. Looks like we dropped the ball during your recent stay. We take great pride in providing all our guests with the very best customer service. Please call me, I would like to visit with you about your recent stay 325-437-4832. Amos Davis Director of Sales

Los Angeles, United States
Reviewed 4 July 2016

I stayed for three full weeks. This was my third time having an extended stay at this hotel. I enjoyed a clean and comfortable room; and it was a VERY friendly, helpful staff. Not expensive, but the business office computer and printer was somewhat lacking.

Review collected in partnership with La Quinta
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Thank Jeffrey Pete S
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you Jeffrey for taking time to review our hotel. I will pass your comments on to our front desk staff and housekeeping. We take great pride in providing our guests with the very best customer service. I have notified our maintenance staff to look at the computers and printers in our business center to ensure they are working properly....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 CatClaw Dr, Abilene, TX 79606
Region: United States > Texas > Abilene
Price Range: $132 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Abilene Mall Texas
Hotel Style:
#6 Business Hotel in Abilene
#7 Romantic Hotel in Abilene
#7 Family Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Abilene Mall staff and other travellers.
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Abilene, Texas

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Questions? Get answers from La Quinta Inn & Suites Abilene Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you choose to stay while the remodel is in progress, the higher floors are quieter.”
 of 5 bubbles SpiceyCajun, 11 Dec 2016 | Read review
“I believe that you cannot go wrong choosing ANY room here.”
 of 5 bubbles DAVE8813, 25 Aug 2016 | Read review
“Ask for an end room to avoid elevator traffic...VERY loud at night.”
 of 5 bubbles rodeo01, 30 Jul 2016 | Read review
“The HVAC units can be set on a high fan setting to provide "white noise" if needed.”
 of 5 bubbles MargaretW291, 3 Dec 2015 | Read review
“Choose Room On Upper Floor Away From Elevator”
 of 5 bubbles CDM49, 2 Oct 2015 | Read review
5 of 5