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La Quinta Inn & Suites Abilene Mall

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La Quinta Inn & Suites Abilene Mall
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228 Reviews from our TripAdvisor Community

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Showing 227: English reviews
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Midland, Texas
Reviewed 5 days ago NEW

Arrived at 1:30 was told no one could check in till after 3:00 as all the rooms were dirty. Came back at 3:30 was told our room was not ready yet but we could ck in. Came to the room for the evening at approx 8:00. Dog in the room next to us barked and whimpered non stop for over...

Review collected in partnership with La Quinta
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Helpful?
Thank r0chelli
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We strive to provide the very best guest experience to all our guests and looks like we dropped the ball during your stay. We will use your feedback to improve our procedures during high demand periods. Amos Davis General Manager

Houston, Texas
Reviewed 1 week ago

Hard bed and flat pillows not the usual LQ Quality expected. Breakfast is lacking fruit and poor variety. Noisy bathroom fan. Shower curtain hangs too low and creates a safety issue and trip hazard. Refrigerator stays hot in the enclosed cabinet. Needs an air vent to let the heat out.

Review collected in partnership with La Quinta
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Helpful?
Thank stevenn421
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our property. Please reach out to me about your stay. We want to make sure the issues with you room are addressed. Our hotel has been recently updated and the mattress in you room is a new LaQuinta pillow top mattress. Again, please reach out to me so that these issues can be...

Midland, Texas
Reviewed 2 weeks ago

Joslyn and Destiny made my experience very nice. Joslyn helped me with directions and Destiny played with my dog. So, so nice. We all expressed concern about the people who stay with animals do not clean up after their dogs, so the rule needs to be enforced to prevent Parvo and other diseases from spreading.

Review collected in partnership with La Quinta
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Helpful?
Thank bq1232017
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our hotel Beth. I will pass your compliments on to Joslyn and Destiny. We take great pride in providing all out guest with the very best guest experience. We look forward to serving you again the next time you travel to Abilene. Amos Davis General Manager

San Antonio de Areco, Argentina
Reviewed 3 weeks ago

The front desk was very help full with letting us know where the theater was and things we could do in town while staying there. There all were very pleasant. We had a wonderful breakfast in the morning. Really enjoyed staying there.

Review collected in partnership with La Quinta
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Helpful?
Thank alejandragxxx
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you Alejandra for taking time to review our hotel. We take great pride in providing the very best customer service to all our guests. We look forward to serving you again the next time you travel to Abilene. Amos Davis General Manager

Lufkin, United States
Reviewed 3 weeks ago

Excellent hotel and staff. I would definitely recommend this hotel. Close to restaurants within walking distance is a huge plus. Also safe area within city of Abilene. Everything was very clean and well presented.

Review collected in partnership with La Quinta
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Helpful?
Thank karensY1979KA
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for reviewing our hotel Karen. We look forward to serving you again the next time you travel to Abilene and I will pass you compliments on to our staff. Amos Davis General Manager

Arlington, Texas
Reviewed 4 weeks ago

Chris Veail, is a great person. this gentleman took care of me for the three weeks i stayed at this location he really stood out to me. I stay with la Quinta a lot i see the staff they have and this is the only person that has gone over and beyond. From the beginning of talking with him a...

Review collected in partnership with La Quinta
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Helpful?
Thank mitchyhimself
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Mitch!! I will pass your compliments on to Chris. We look forward to serving you again the next time you travel to Abilene. Amos Davis General Manager

Chicago,IL
Reviewed 4 weeks ago

Very new and clTexasean and yet unfinished hotel but everyone said the other LaQuinta in town was a dump, so pay the extra $20 bucks and stay at this place it is nestled between several other hotels and close to some restaurants they also have a list of places that deliver food to them. Only downside was no real place...

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Helpful?
Thank Phamus
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our property. We take great pride in providing all our guest the very best experience and we look forward to serving you again the next time you travel to Abilene. Amos Davis General Manager

Reviewed 19 January 2017 via mobile

Fantastic place to stay,very short distance from many excellent restaurants excellent value for money. The staff were very good and can't wait to use them again. The free shuttle bus service is available but don't forget to book.

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Helpful?
Thank Dave K
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Dave!! We take great pride in providing the very best customer service to our guests. We look forward to serving you again the next time you travel to Abilene. Amos Davis General Manager

Colorado Spring
Reviewed 8 January 2017

Overall this was a nice hotel and we would stay here again when traveling through Texas. The price was good and it is newly renovated so the hotel has a very clean look. It is still going through some improvements, overall it was very nice. The complimentary breakfast needs some improvement, but overall is fit the need.

Review collected in partnership with La Quinta
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Helpful?
Thank Richard W
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Richard. Wee look forward to showing you our finished product the next time you travel to Abilene. We are in the process of finishing the breakfast area and have new equipment coming that will enable us to enhance our current breakfast. Again, thanks for taking time to review our hotel and we...

Phoenix, Arizona
Reviewed 31 December 2016 via mobile

Clean and spacious. Lovely accommodations at the end of a long travel day. Super quiet! The cats settled in nicely and we had some yummy pizza delivered. We didn't have any plates so the helpful young man at the front got us plates and napkins.

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Helpful?
Thank redneckJEN
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. I will pass your compliments on to our staff. We take great pride in providing the very best customer service to our guests. We look forward to serving you again the next time you travel to Abilene. Amos Davis General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 CatClaw Dr, Abilene, TX 79606
Region: United States > Texas > Abilene
Price Range: $132 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Abilene Mall Texas
Hotel Style:
#6 Business Hotel in Abilene
#7 Family Hotel in Abilene
#7 Romantic Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Abilene Mall staff and other travellers.
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Abilene, Texas

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Questions? Get answers from La Quinta Inn & Suites Abilene Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you choose to stay while the remodel is in progress, the higher floors are quieter.”
 of 5 bubbles SpiceyCajun, 11 Dec 2016 | Read review
“I believe that you cannot go wrong choosing ANY room here.”
 of 5 bubbles DAVE8813, 25 Aug 2016 | Read review
“Ask for an end room to avoid elevator traffic...VERY loud at night.”
 of 5 bubbles rodeo01, 30 Jul 2016 | Read review
“The HVAC units can be set on a high fan setting to provide "white noise" if needed.”
 of 5 bubbles MargaretW291, 3 Dec 2015 | Read review
“Choose Room On Upper Floor Away From Elevator”
 of 5 bubbles CDM49, 2 Oct 2015 | Read review
5 of 5