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We made a very fast trip to Abilene to attend the funeral of a dear friend. We only spent one night at this hotel. The staff member at the front desk was very welcoming and check in was easy. The room was great as far...More
Response from IHGService, Guest Relations Manager at Candlewood Suites AbileneResponded 1 week ago
Thank you for taking time to post your comments. I appreciate you commending our brand! Nothing makes us happier than knowing that you felt welcome and that the room exceeded your expectations.
I understand your concern about the smell of bleach and the...More
We have stayed here on several occasions while my daughter was in school at MCMurry University. I am sure we will be staying there several more times in the future since she is now going to attend Hardin Simons for grad school. The staff is...More
Great service. Very welcoming. Everything is clean and comfortable. Front desk and housekeeping pay attention to detail and it shows. The swimming pool was sparkling and clean. Enjoyed the evening at the pool.
Thank Jacob V
Response from Amos D, Manager at Candlewood Suites AbileneResponded 7 July 2017
Thank you very much. We're delighted to hear that our staff were very hospitable. We surely want our guest to feel at home with our great amenities. We extend our hospitality for your return with open arms.
Thank you kindly,
Stayed for two days while visiting in laws. Could not have been much better. Nice clean room with a kitchenette with a full size refrigerator. Everyone including others that were on a extended stay were awesome. Food, shopping, everything you need is within walking distance....More
The sheer location of this hotel was a turn-off from the start. It faces the back of another building, a transmission shop with many cars in various states of of disrepair, and half the parking lot was taken up with shipping conexes. The hotel appeared...More
Response from Amos D, General Manager at Candlewood Suites AbileneResponded 26 March 2017
Thanks for taking time to review our hotel. Renovations are tough at best. Candlewood Suites is an extended stay property and we do have many long term guests. Looks like we dropped the ball on meeting your expectations. We would like to have the opportunity...More