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Hilton Garden Inn Abilene

PricelineUSD 132*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 159*
USD 132*
Great Deal
USD 137*
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Hilton Garden Inn Abilene
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407 Reviews from our TripAdvisor Community

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Showing 404: English reviews
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Amarillo, Texas
Reviewed 4 days ago NEWvia mobile

This hotel has been my "go to" when I have business in Abilene, and I have given this place good reviews in the past. This time, though, it was awful. I arrived too late to have any hope of changing rooms (the parking lot was full). My non-smoking room smelled like strong, stale, cigarette smoke. There were food crumbs and...

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Helpful?
Thank Vesler
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. While the lack of service you experienced is unusual and not the standard of our hotel. We are sorry for the inconvenience and...

Hereford, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

If you need a place in Abilene, Texas to stay, stay here. Check in is good, Rooms clean, Bar and Restaurant service is very good. Both make you feel special. Check out is seamless and fast. I have been enticed by price alone to try other places in Abilene, but every time I have I always return to the Hilton...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Michael M
About Hotel's Favourite Review
Amber M, General Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Fort Walton Beach, Florida
Reviewed 4 days ago NEW

This was my first stay at the hotel. I was very impressed with Andrea at front desk who was being yelled at by a lady and she kept her cool and was very professional the entire time. I did appreciate the restaurant guides the hotel had, made dinner super easy. The rooms were amazing and very clean. Will definitely be...

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Helpful?
Thank smith73950
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for your good review and we are glad you enjoyed your stay. We look forward to hosting you again in the future.

Bakersfield, California
Reviewed 5 days ago NEWvia mobile

Stayed at this amazing hotel with my fiancé. We were treated great by the front desk and by the manager I believe her name was Andrea. She helped us tremendously. Defiantly staying again in the future

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Helpful?
Thank MRSWarmerdam
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for letting us know how much your two enjoyed your stay. We look forward to hosting you again here at the Hilton Garden Inn Abilene.

Lubbock, Texas
Reviewed 5 days ago NEW

Room was not clean when I arrived. There was feces streaks in toilet, tooth paste drippings on counter, half drank water bottle left and room keys from previous guests. I came to plan my wedding at perinis and was wanting to get a block of rooms for wedding, decided immediately that I would not ask wedding guests to stay here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 364kelseyt
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,...

Reviewed 1 week ago via mobile

The absolute most important thing to me is customer service. I've stayed at this location more than twice for work. It was better than the last place I stayed, across the street and up the road. The nite crew is always super helpful and polite. It's more of a toss up with the Day crew. As for the establishment, parking...

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Helpful?
Thank Holiday542
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Your complimentary review of our hotel the Hilton Garden Inn Abilene is much appreciated! Thank you for returning to stay here and hopefully, we'll have the opportunity to host you again soon.

Reviewed 1 week ago via mobile

Grandson who is home-schooled took his state STAAR test here. Very comfortable beds. Very clean room. Very nice breakfast bar with made to order breakfast items as well. Quick chicken and quick check out. Staff is very friendly and helpful.

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Helpful?
Thank Pamela M
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for choosing our hotel the Hilton Garden Inn Abilene we are glad you enjoyed your stay. We hope he did well on the tests. Your good review is appreciated.

Fort Worth, Texas
Reviewed 1 week ago

A perfect location. The hotel was outstanding and very friendly staff very helpful also. We will be returning for a future stay in Abilene . The mattress was outstanding I slept like a baby . Thank you to the whole staff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gayle S
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

You are welcome! We thank you for giving us here at the Hilton Garden Inn Abilene such a good review and are looking forward to hosting you again.

Reviewed 1 week ago

I have been coming to this hotel for 5+ years and it continues to improve. Restaurant Is great and staff is friendly. Hard to beat the service and the experience. There aren't very many places in Abilene that I would rather stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rkjhawk
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for your loyalty to our hotel the Hilton Garden Inn Abilene. Your good review is appreciated and we are glad to read you enjoy all your stays.

North Richland Hills, United States
Reviewed 1 week ago

Due to overbooking by third party travel websites, the room we had booked was not available and we had to switch rooms during our stay. The hotel staff worked very hard to resolve the situation and make the situation less of an issue on our busy schedule.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stevenpY1726HA
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for letting us know how helpful our staff was during this problem Your good review is appreciated and we hope to be hosting you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more   less 

Additional Information about Hilton Garden Inn Abilene

Address: 4449 Ridgemont Dr, Abilene, TX 79606-8703
Region: United States > Texas > Abilene
Price Range: $174 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Orbitz, Booking.com, Hotwire, Priceline, Travelocity, Expedia, HotelsforEveryone, Cancelon, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Abilene reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Abilene Hotel Abilene
Hilton Garden Inn Abilene Texas
Hotel Style:
#7 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Abilene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a high floor. Was on floor 2 and you have no view but the roof..”
RobertSummers, 19 Nov 2016 | Read review
“On a quiet street. No problem in choosing a good room.”
anglerf2014, 6 Sep 2016 | Read review
“Get a clean room and not one next to a visiting volleyball team!”
birzer67, 12 Aug 2016 | Read review
“Top floor.”
refordb, 15 Jun 2016 | Read review
“Avoid rooms close to front of building (by speakers”
jillc834, 11 Apr 2016 | Read review
5 of 5
Priceline
USD 132* /night
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GardenInn.com
Hotels.comUSD 137
CancelonUSD 159
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*Disclaimer
Prices are for 1 room, 2 adults
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