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Hilton Garden Inn Abilene

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Hilton Garden Inn Abilene
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373 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Santa Fe, New Mexico
Reviewed 2 days ago NEWvia mobile

I will never stay here again! I used to stay here every time I came to Abilene on business , booked groups of rooms here for family reunions and weddings, etc. However, this stay was horrible. 1) Problems booking Hardin Simmons rate with front desk (they kept quickly sending me to national booking people or telling me there wasn't a...

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Helpful?
Thank chakrachick
Las Vegas, United States
Reviewed 2 days ago NEW

This place was just amazing. Pool/hot tub, firepit was lit every night! The Bar prices were too high, go behind the bldg. to the Market grocery shop and grab something for a lot cheaper. However, this hotel is located next to any restaurant you'd want to eat at/walking distance to the mall etc...Oh and they give you keys to the...

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Helpful?
Thank jamesmX4361UH
Cedar Creek, United States
Reviewed 1 week ago

Everyone was friendly and professional. I enjoyed the room and the parking was very convenient. I would recommend this hotel to anyone. As always, the room lighting was less than I would have liked but it is comparable to other hotels. I especially liked the standing shower as I have arthritic knees.

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Helpful?
Thank susanrT3628FH
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We will be sure to let the staff know how friendly you think they are. Your good review of our hotel the Hilton Garden Inn Abilene is appreciated.

abilene, United States
Reviewed 2 weeks ago

Terrible lost and found service otherwise good location, clean rooms, good value for the money business friendly good amenities rooms are large, internet fast close to shopping. make sure to lock your valuables

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Helpful?
Thank bos632
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Colleyville
Reviewed 3 weeks ago

I enjoyed my first stay at this hotel and I stayed in one of their environmental fresh rooms. The bed and amenities were very nice. The people were nice in all areas. They actually fixed my shower door that was off the track. Most hotels would of put it on the list. I enjoyed their breakfast and also ate dinner...

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Helpful?
Thank RobertSummers
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We were glad to accommodate your needs in a timely manner. Thank you for your good review of our hotel the Hilton Garden Inn Abilene and we hope to be seeing you again on your next trip to our area.

Houston, United States
Reviewed 3 weeks ago

staff was friendly, lobby was nice, bar and restaurant appearance was good, I did not try it. The room cleanliness I would rate as very poor. Hair on floor in bathroom, gum on lamp in room, smell of wetness in room.

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Helpful?
Thank Melinda F
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We apologize that you were not satisfied with your guest room and that cleanliness was an issue. We're working with our staff to address your concerns and apologize for the inconvenience. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve.

Abilene, Texas
Reviewed 4 weeks ago

Good Location near shopping and food! Rooms were comfy and resonably quite. Pool and hot tub were good. The ameneties were very nice. We had a good stay at the Garden Inn Hilton. Would stay here again.

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Helpful?
Thank Spencer7770
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad you and your family had a good stay here with us at the Hilton Garden Inn Abilene and we would like to thank you for your good review. We invite you to return again soon.

Atlanta, Georgia
Reviewed 4 weeks ago

Arrived tired, needed clean comfortable place to stay. I will leave if the place doesnt meet my standards. Slept like a baby. There was a football team staying there and I never heard a noise. It is in an area with some fast food restaraunts too.

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Helpful?
Thank 457roxannee
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

It is nice to know we stood up to your standards and that you enjoyed a good nights sleep here at the Hilton Garden Inn Abilene. Thank you for your good review and we hope you will return in the future.

Louisiana
Reviewed 5 weeks ago

Even after booking my 2 rms 3 wks n advance & checking n on the digital check-in @9am & choosing my rm, it still wasn't ready. Upon entering the rm, it was dirty w/dirty sheets, trash & hair! Even replacement sheets had hair on them.

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Helpful?
Thank Prplequeen08
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Reviewed 2 November 2016

Impressed with the fabulous customer service that our group received while at our Annual Conference at the Hilton Garden Inn - Abilene. Attention to detail and extremely responsive with any of our needs. Reasonable pricing for both rooms and meeting space, newly upgraded sound system in meeting rooms.

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Helpful?
Thank Donna L
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We would like to thank you for choosing our hotel the Hilton Garden Inn Abilene for your conference. We were glad to have assisted you and that you enjoyed our hospitality. We look forward to seeing you all again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more   less 

Additional Information about Hilton Garden Inn Abilene

Address: 4449 Ridgemont Dr, Abilene, TX 79606-8703
Region: United States > Texas > Abilene
Price Range: $128 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Priceline and Odigeo so you can book your Hilton Garden Inn Abilene reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Abilene Hotel Abilene
Hilton Garden Inn Abilene Texas
Hotel Style:
#7 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Abilene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on a high floor. Was on floor 2 and you have no view but the roof..”
 of 5 bubbles RobertSummers, 19 Nov 2016 | Read review
“On a quiet street. No problem in choosing a good room.”
 of 5 bubbles anglerf2014, 6 Sep 2016 | Read review
“Get a clean room and not one next to a visiting volleyball team!”
 of 5 bubbles birzer67, 12 Aug 2016 | Read review
“Top floor.”
 of 5 bubbles refordb, 15 Jun 2016 | Read review
“Avoid rooms close to front of building (by speakers”
 of 5 bubbles jillc834, 11 Apr 2016 | Read review
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