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Candlewood Suites Knoxville Airport-Alcoa

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Traveller (25)
Room & Suite (26)
Pool & Beach (1)
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Overview
  • Excellent48%
  • Very good29%
  • Average9%
  • Poor8%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Free Airport Transportation
Suites
Fitness centre
2 Star Hotel
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Additional information
Offers from Candlewood Suites Knoxville Airport-Alcoa
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
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47
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LanguageEnglish
47
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All reviewsfull size fridgean extended stay hotelonly stayed one nighttwo burner stoveaccess roadbed was very comfortableprice was reasonablewould stay here againa great place to staystaff was very friendlyearly flightparking lotnext morningdishwasherpropertydeskkitchenette
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1 - 5 of 104 reviews
Reviewed 6 May 2018 via mobile

As soon as we entered the smell was very bad. Staff told us there is not other rooms available and sprayed some stuff. There were also many other problems like mold on the ceiling, totaly nasty chair, etc. See images. Never again.More

Thank Dino M
Response from 865ChasI, Front Office Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 8 May 2018

Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites KNOXVILLE AIRPORT-ALCOA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and...More

Hotel's Favourite
Reviewed 29 March 2018

Been searching around for a good value in the Alcoa, TN area and this hotel is it. Price is less than the major chains. I still get points from IHG. Property is set back from the busy road and nicely quiet. Access if from Cusick...More

Thank Hobnail
Response from 865ChasI, Front Office Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 30 March 2018

Thank you so much for the positive feedback! Please do not hesitate to contact me directly if you need further assistance. We look forward to your return. Sherry K. Front Office Manager 865-233-4411

Reviewed 7 April 2018 via mobile

Before booking this hotel I was skeptical because something was telling me to just go to another hotel so I booked one night here and another night at another IHG location. I should have just stayed at other location both nights. I checked in around...More

Thank Divadens
Response from 865ChasI, Front Office Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 9 April 2018

Please contact me directly about this issue. Sherry K. Front Office Manager 865-233-4411

Reviewed 6 November 2017

I experience service mishaps while at this hotel. My first contact was with the front desk - they didn't tell me where to catch the shuttle at the airport (in a not so obvious location). They gave me a handicap room with a special shower,...More

1  Thank Tim_of_Gilbert
Response from chasityi2015, Manager at Candlewood Suites Knoxville Airport-AlcoaResponded 7 November 2017

Thank you for taking the time to review our property. We apologize for the inconviences you experienced during the stay to our area. The Knoxville airport is located in Alcoa and does have specific locations for shuttle services and doesn't allow pick-up at the main...More

Reviewed 9 October 2017 via mobile

This Candlewood is older style, but spotlessly clean even if a little worn round the edges. The best thing is that it is well set back from the road, so very quiet ( unlike other neighbouring hotels ). Our room was fine, but the bed...More

1  Thank ostan14
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
USD 86 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 86 - USD 136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (26)
Pool & Beach (1)
Questions & Answers
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taymai
26 August 2015|
Answer
Response from chasityi2015 | Property representative |
Thank you for inquiring about our property here at Candlewood Suites Knoxville Airport. You must be 18 years old with a valid Drivers License and a credit card, in order to book a room. We look forward to accommodating your... More
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Votes
Room Tips
"I wouldn't recommend this hotel."
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"Room on the top floor to avoid loud walkers"
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"Fills up fast on University of Tennessee home games."
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"avoid the third floor where the pets and smoking rooms are"
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